This hotel lived up to expectations. Room was modern, clean and quiet, overlooking the entrance courtyard. Even had tea & coffee making facilities. Something we didn't appreciate at the time was a free safe that was large enough to put our ipad & the rest of our electrical devices in - we didn't find this in hotels in the rest of our holiday.
Breakfast was superb…pigged out on scrambled eggs and salmon - they even had sparkling wine to go with it (all that was missing was the HP brown sauce). This may sound a strange thing to comment on but they had a toaster - is that just a British thing - didn't have them in other hotels we stayed in? Also even had individual portions of peanut butter!
You can also help yourself to free hot drinks throughout the day in the breakfast room. They did do a happy hour "thing" where you could pay for alcoholic drinks & there were some nibbles etc but we didn't try that so can't say if that was good or not.
Some small gripes (but not enough to impact our rating) -the wifi wasn’t that good in the room…kept dropping out due to weak signal. It was fine in the lobby. Also, the travel instructions on the hotel website are not helpful. Best advice is to catch the Volabus shuttle (every half hour in peak season, 6 euro each way, less than 30min journey) from the airport and get off at the Piazza De Ferrari (the big fountain – the bus stop is called De Ferrari/Centro Citta). The hotel is 2 minutes walk from here. We only found this out after we had done the walk from Brignole station (uphill and raised the heart rate) then to Principe station (further than Brignole but flatter/easier) as part of our sightseeing agenda.
Location was excellent and most attractions are within easy striking distance…..Genoa isn’t that big and can be quite easily walked if you are reasonably fit, but we still did the big red bus tour (£15 – toppy but valid for 48 hours and we used it for hop on/hop off as well as walking) to find out more about the local history.
I've added a separate review for the hotel restaurant - Le Rune - but we had a fab meal there.
- Official Description (provided by the hotel):
- The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more less
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- Also Known As:
- Best Western Genoa
- Genoa Best Western