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Reviews (1,381)
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All reviewsgreat locationsmall squareside streetvia romaold townmain piazzacentral locationbreakfast staffstayed at this hotel for nightsbunk bedsgood sizewalking distancethe air conditioningfamily roomwonderful stayper dayham
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Reviewed 10 April 2014

I stayed at this Hotel for 2 nights whilst working in Genoa.

Its in a great location, the staff were very helpful and the room was great. There was a large selection of good food to choose from at Breakfast and free Wifi!

However, I had a room which faced the street and there was thumping music from a nearby restaurant/bar until gone 12pm. As I was working, I wanted an early night so I could get up at 6 but the music was loud enough to prevent me sleeping. I guess if you get a room not facing the street you may not hear it and perhaps I was just unlucky!

Anyway, I would not stay here again due to the risk of getting this type of room as there are plenty of other hotels nearby.

  • Stayed: April 2014, travelled on business
    • Value
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4  Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2014 via mobile

You can hear your neighbours talking through the walls, and if your window faces the square, the lounge bar beneath will keep its music up until over eleven. Staff is very friendly and the location is great. But if you are srnsitive to noise it could be a difficult place to be.

Stayed: April 2014, travelled with friends
5  Thank maminostos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Direzione, Guest Relations Manager at Best Western Plus City Hotel, responded to this reviewResponded 8 April 2014

Dear Maminostos,
first of all we would like to thank you for taking the time to write about us. We are glad you appreciated our location and our staff.
We can assure you our rooms are soundproof; unfortunately, sometimes guests are not so respectful of the neighbors and technique can’t go so far.
We know and we are really sorry for the noise from the lounge bar in the street, they also sometimes have very noisy guest, but the local police can’t do anything until midnight.
If you come back to Genova please feel free to contact us, we will be glad to accommodate you at a higher floor
Fabiana

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Reviewed 1 April 2014

The hotel is very nice and the room was big, clean and modern. The hotel is in a nice neighborhood and in a good location to walk around the city (all the main tourist attractions are in a radius of 10 minutes walk). The young man at the reception was very friendly and helpful. He suggested as nice walking tour and a restaurant for dinner. Parking was an extra 25 Euro but Genoa seems a really hard city to find parking so we were happy to leave it at the hotel. We would stay here again.

  • Stayed: March 2014, travelled as a couple
    • Value
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2  Thank cherry079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014 via mobile

The hotel is not in front of main street so the location is in the really quiet place but in the City center. I remember also the great drinks at breakfeast - fresh orange juice and Coffee made specially for you. Recommending for everyone!

Stayed: March 2014, travelled on business
2  Thank Adam K
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Reviewed 28 March 2014

The hotel has a lot going for it: location, cleanliness, hospitality. It suited our needs perfectly for our short stay in Genoa. What stands out the most for me is that it had the most outstanding breakfast I've ever had at a hotel, even those with a higher price tag! There was definitely something for everyone at this buffet! I would choose this hotel again and will recommend it to friends. What a great value!

Stayed: March 2014, travelled as a couple
4  Thank Tricia2Tango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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