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“Excellent - hotel and staff”

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Best Western Plus City Hotel
Ranked #5 of 90 Hotels in Genoa
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent - hotel and staff”
5 of 5 bubbles Reviewed 18 June 2014

Lovely hotel - clean, spacious and feeling of luxury without the price. It was in a good position and the staff were extremely helpful and professional at all times. Lovely breakfast and very comfortable bed with additional pillow order service.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFB22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,219 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Sydney
Level Contributor
77 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

- Breakfast is a great spread - good variety, fresh squeezed juices
- Good overall service
- Easy walk to old town and plaza
- Great value for money considering location and breakfast quality
- Very good bathroom with stand alone shower
- Block out shade made room really dark which was great
- Good view, spacious room with separate space for fridge and storage
- Very clean
- Parking 25 Euros (and they cleaned the windscreen which was a nice touch)

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Biggie_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montclair, New Jersey
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

Sarah and Andrea at front desk were incredibly helpful throughout our 5 day stay, helping us enjoy our visit to Genova. We were lucky enough to book the suite 822 with its huge patio - a great outdoor and indoor space and very quiet. Downside was no AC first three nights and a warm May, but staff did what they could to remedy as quickly as possible. We loved Genova and recommend spending multiple days there - our favorite meal was at Ombre Rosso in town and out of town loved the gnocchi al pesto at Baccicin du Caru in nearby Fado. While Cinque Terre was lovely there are so many tourists we spent as little time there as possible.

Room Tip: Suite 822 on top floor was the perfect space, huge bathroom, quiet as it is top floor, patio delight...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bragghouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco CA
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

We arrived to a warm welcome by the staff, who by now know us as "clientele abituale", were happy to learn our favorite room was available and spent 7 wonderful nights here. breakfast t is outstanding, service equally so,location amazing. We are just off central,piazza and shopping area, there are buses, metro and txis within. 3 minute walk. it is a easy walk to,the port and all,shopping, ther is a grocery store and excellent restaurants nearby, including aka Rune, which brought us room service on a balcony one evening.
for us, .genoa is never simply la Bella Liguria. .we have serious family problems here and much of our time is spent with lawyers, doctors,,social,services, and banks. This hotel is not only a pleasure to us but a refuge and we offer many thanks for its continued warmth and kindness.
P.s?p. I left out that it feels very Genoese here, but there are many modern conveniences including minibar, room service, and individually controlled heat and air conditioning.
Allo prossimo!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Luca1932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

I have nothing bad at all to say about this hotel. Everything was great. Good location near the old center, fine service, and an excellent breakfast with some local specialties (focaccia, salame di genova, etc.) Also, given my lengthy experience travelling in Italy both on holiday and for business it represents good value for money. The staff are friendly and helpful and the rooms are clean and comfortable.

Room Tip: Rooms facing the street have a bit more noise from the adjacent restaurant, but its not too bad if y...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

We stayed in Genoa for 1 night and were very impressed by front of house staff. Each and every one of them were pleasant, helpful and took extra time to help with other things like suggesting inward journey, advice about other places to visit in Italy etc. They had ample breakfast and good choices however you need to get down there before 08:45 as it can turn into a real buzz! I ended up taking breakfast up to the bedroom as there was nowhere to sit! Internet was 'ok' in the room, connection was a light issue however there are plenty of computers for surfing in the lobby of hotel and dining area which for the most part were free and fast!

The rooms were very clean, presentable and well equipped. Can't really fault anything....

Good for couples and families. Easy walking distance to major landmarks on the map.

Genoa itself is a wonderful place to visit, you won't be disappointed if you like historical buildings! I was super happy to see Columbus' house, was a real rush for me !

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brancali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phuket, Thailand
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

This hotel was perfect for our short stay in Genoa. With only one night we had everything we needed and were very close to the fountain and some amazing Italian restaurants that they hotel helped us find and even set us up with a reservation.

The rooms are clean and comfortable. Even though most buildings in Italy are old, this hotel felt very new while maintaining a quant Italian charm.

If you are ever in Genoa, you must stay at the Best Western City Center. The prices are fair and you will be close to everything you need. As an American I always thought that Best Westerns were cheap dirty hotels, however in Europe this is not true at all. The Best Westerns in Europe are beautiful, clean, affordable options for your stay!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank marinadom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus City Hotel

Property: Best Western Plus City Hotel
Address: Via San Sebastiano 6, 16123, Genoa, Italy (Formerly BEST WESTERN City Hotel)
Phone Number:
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Spa Hotel in Genoa
#4 Luxury Hotel in Genoa
#4 Green Hotel in Genoa
#4 Romantic Hotel in Genoa
#5 Business Hotel in Genoa
#7 Family Hotel in Genoa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Best Western Plus City Hotel 4*
Number of rooms: 64
Official Description (provided by the hotel):
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more   less 
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Also Known As:
Best Western Genoa
Genoa Best Western

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