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“Staff was not interested in tourists”

Castello d'Albertis
Ranked #19 of 307 things to do in Genoa
Certificate of Excellence
Attraction details
Reviewed 6 January 2014

We went to visit the castle on a Tuesday morning at 11.00 a.m. and when we showed up at the gate , they had just closed it ! We yelled at the doorman who had let a service truck get in to open us or tell us if there was another entrance ! The answer we got was : CHIUSO ! We then went to a shop nearby to describe our situation and ask them if there was another entrance and we were answered that sometimes they close the museum for unknown reasons !!! We tried to phone them but no answer !
The only reasons why my rating is not lower is that the museum looks nice from the outside , the view of the city is very nice and the ride in the funicular to get there is quite unique : it drives horizontally from 200-300 meters then vertically !!!

2  Thank belleretraite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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33 - 37 of 401 reviews

Reviewed 22 October 2013

This is one of the most superb museums I have had the pleasure to visit. ( The Funicular off via Balbi will take you to it's door) The installations are world class with each exhibit a marvel of the highest presentaion. An exotic collection of worldly travels by an extraordinary man. The Castle is a testament to an individual of imagination with an insatiable curiosity for his fellow man. Do not miss this as it is one of the wonders of Genoa. One can buy delicious pastries etc from a fantastic bakery across the road and next door is a greatf riendly Italian Frutta. Have a picnic in the Casle grounds and enjoy the spectacular vista of Genoa. Do not miss this.

1  Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

It would have been an impossibly steep climb from our hotel on Piazza Principe below, but there's the amazing Montegalletto funicular that goes over 200 yards horizontally then - it seems -even further vertically, and arrives across the road from this castle, with its commanding view of the whole port area. The museum isn't large but it contains an idiosyncratic collection of artefacts, collected worldwide by its intrepid sea-captain owner, who had the gothic-style castle built in the late 19th century. Unless you have a good command of Italian however, I wouldn't recommend the "Secret Passages" tour, led by the fastest-speaking person I've heard in any language (and he doesn't do the tour in English). On the evening we went, there was a mix-up over the cost (we'd bought a Museum Pass but ended up paying again), but to their credit, when alerted by the very helpful Visit Genoa tourist office in via Garibaldi, someone came down and kindly left the money (plus a gift) in our hotel - a nice touch, that has left us with happy memories of the people and city of Genoa

2  Thank Nick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

my friend and i went here in august it was so fab getting there is the start of super visit you go on the funicular railway high up amazing views when you get to the top. the castle is set in lovely grounds and is an exciting structure with all sundials on the outside which captain d,albertis
famous for and other great dittys!inside the rooms are fascinating and stunning lots to look at
in connection with his travels all over the world. each room unique in its own way ships cabin, a room with fine paintings round the ceiling depicting christopher colombus voyage, a turkish room
and it goes on so much to see and do one of the best castles ive been to.FASCINATING!

Thank jlo44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2013

The "castle" is full of relics that captain D'Albertis collected from around the world and other objects from all over the world (mainly musical instruments, ornaments, china and other tableware). The house has some very interesting rooms (a turkish Sitting room and a bedroom that looks like a ship cabin). Overall I think it is not to be missed espeiqlly for the atmosphere of esotism that one experiences through the collection of the captain?

It's uphill from the centre so try and take the lift or a bus. You might be quite exhausted by the time you get there

3  Thank Viridiana2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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