Stayed here for 2 nights while my parents visited me in Genoa. People at the reception seem very friendly and speak good English. Simple but clean rooms, I never spend much time in the hotel so this was a good room for sleeping as I found the bed comfortable and all I needed. It's in an ok location. Not very pretty but in the old town and not a far walk from shops and restaurants or the aquarium across the road. Good value and not bad at all.