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“Don't go there!” 1 of 5 bubbles
Review of Hotel Sirenella

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Hotel Sirenella
Ranked #39 of 90 Hotels in Genoa
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Don't go there!”
1 of 5 bubbles Reviewed 18 July 2008

Don't go to this hotel if you don't speak Italian. I tried in all the languages I know: English, French, Spanish, German, and even Dutch, but to no avail. If you don't know Italian, then you're in for sign language.

The hotel had promised "Internet connection in the room" to my Italian employer who had arranged the accomodation for me... Yeah right...! The reception staff does not know the meaning of the word "Internet" and after calling "il capo" (the boss), this guy told me on the phone I should "dial 0" for internet and get lost. He would help me the next day.

As it turned out, they were expecting me to dial in to some internet provider using a landline internet connection. But no, they could not give me a phone number and username/password. That was up to me to figure out.

Breakfast: take a seat at the bar and eat a biscuit, along with a typical Italian coffee (2 kg of coffee, dissolved in 2ml of water). Don't like it? Tough...you can also consider skipping breakfast - that's probably better for your health.

The hotel is located right at the seaside, but at about 300m from the container terminal of Genoa-Voltri. So if you're really excited by container ships, you'll love the view, otherwise... tough...

Maybe some positive points too:
- The hotel is located just at the train station - this is very convenient if you want to visit Genoa city.
- There is a big Pan supermarket next to the hotel. So if you don't like the hotel breakfast, you can organize your own food in the supermarket.

  • Liked — Location
  • Disliked — Reception speaks no foreign languages
  • Stayed February 2007, travelled on business
    • 1 of 5 bubbles
    • 2 of 5 bubbles
    • 1 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
    • 3 of 5 bubbles
    • 1 of 5 bubbles
    • 1 of 5 bubbles
      Business service (e.g., internet access)
6 Thank Mathias V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
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Additional Information about Hotel Sirenella

Property: Hotel Sirenella
Address: Via Don Giovanni Verita' 4, 16158, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa
Beach Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #39 of 90 Hotels in Genoa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Sirenella 3*
Number of rooms: 247
Reservation Options:
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