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“terrible service” 1 of 5 bubbles
Review of Mini Hotel

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Mini Hotel
Ranked #76 of 90 Hotels in Genoa
Stockholm, Sweden
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“terrible service”
1 of 5 bubbles Reviewed 24 November 2013 via mobile

the stuff are rude, unpleasant, do not understand english. The neigbourhood is in the ancient area, close to red light area. The breakfast poor, could hear all the noise from outside in the rooms. The service was so horrible that i can not recommend this hotel at all. Stay away!!!!!

  • Stayed October 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank KA L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
    12
    43
    53
    25
    19
See reviews for
33
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9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
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English first
thessaloniki
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 24 November 2013

the worst hotel with unfriendly reception and they speak not even the basic english...my problem was that i had the reservation i had payed and because my flight was delayed i inform them that i will make check in after 19 o clock because the check in was until 21 and they just ignore me and they didnt want to give my keys for the room when i arrive 23 o clock and they ask for me to pay another night to give me the keys...unexeptable all this situation also i had telephone chating with customer suport for the reservation and they didnt give me a solution so i must pay another night extra to give me the key the girl on reception...so take care about tis hotele because they have SPECIAL RULES without meaning for quests.

Room Tip: the photos of the rooms are not real.the room that they will give to you its just like the worst on...
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  • Stayed November 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank stelios327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Genoa hotels

Lisbon
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 June 2013

Mini hotel was the perfect choice for a couple of nights at Genova. Great price comparing to other options, the hotel is perfectly located in Genova's old town. The receptionist gave us some good hints and was very kind, friendly and helpful. Breakfast was not plenty but was good enough. If we go back to Genova, we know where we'll stay :)

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mramos29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
117 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 25 December 2012 via mobile

Me and my friend booked a private room for one night, and we didn't regret it. The room was clean, the service was good, the location was close to the main sites of Genoa, and the staff were very helpful.
The only thing we missed was wi-fi connection, but they had a free hot-spot laptop.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ndakwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 September 2012

We were really satisfied with this hotel but there are few buts: At the reception there was maybe some problem with air conditioning, it was horrible to stay there for little bit longer. In the room there was not enougt light from outside, I was necessary to have lights on all day. Smokers have to stay at from of the hotel on the street.
There were also positive things: Nice and heplful staff, really good location - groceries just few meters from the hotel as well as good (not expensive:-) restaurants. I recommned it.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ennuliatko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turku
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 20 August 2012

This was just an excellent choice for our need: we were 3 girls travelling and we found this nice room in centrum for a very reasonable price.
Location is perfect and the room had everything necessary.
We were also happy to notice that there was free internet and actually a computer (not everyone travels with their laptops or iWhatevers!), very helpful.
Staff was friendly and gave us also some great tips for going to beach. (If you have little time and you want to go to beach take a train to Nervi, it's lovely and very near).

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Inkeri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cherepovets
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 22 May 2012

Very helpful staff,special thanks to young man.Good location but small rooms. They (personal) will trying to do them best.

  • Stayed May 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank OLEG P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mini Hotel

Property: Mini Hotel
Address: Via Sofia Lomellini 6/1, 16124, Genoa, Italy
Region: Italy > Liguria > Italian Riviera > Genoa > Righi
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 90 Hotels in Genoa
Price Range (Based on Average Rates): £
Hotel Class:2 star — Mini Hotel 2*
Number of rooms: 16
Reservation Options:
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