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Melia Genova
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Reviews (1,714)
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All reviewstv in the mirrorindoor pooljunior suitesteam roomresidential areaturkish bathfive star hotelfantastic hotelmodern hotelquiet locationmini barcity centrehotel restaurantbeautiful citybusiness hotelbreakfast was includedten minute walk
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Reviewed 1 July 2014

Having stayed at a few hotels in the Melia chain I had good expectations of this hotel and I wasn't disappointed. The building itself is beautiful and the room we stayed in was nicely designed with plenty of space. The facilities in the hotel were good, with a great choice of breakfast (served until a civilised 10:30am) and excellent health spa facilities.

Reception staff were friendly, helpful and gave some good restaurant recommendations.

The location of the hotel is within a reasonable walk of most of the places we wanted to go (be warned - Genoa is a hilly city) and there's a nice bar over the road with an outdoor terrace for drinks on a sunny day. Overall, a great stay - would definitely recommend.

Room Tip: Worth shopping around online to get a good price!
  • Stayed: June 2014, travelled with friends
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1  Thank LondonColinb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

Loved our stay at Melia. Quite tricky to find! But once youve nailed it, it should be fine from there. (didnt like the bar opposite- Mattoni Rossi!).
Great staff. David the Englishman from Leicester esp good ( we wish him all the best) and the chap on reception helped with what to do on a Sunday.
The bar is quite expensive but if you book through Melia direct and reigister for Melia Rewards you get 14 E per night to spend in house. (for some reason however a charge for 10.5 E was not refunded-shouldve looked at bill on checkout! ) Also there is a city tax which i must have missed somehow!
The bar gives snacks aperitivo with the drinks and a few bits of prawns and kiwi etc.. which seems to happen everywhere. Nice touch.
Slightly out from the main city but no bad thing.
Brilliant for Brignole station however which goes east of Genova. Ie. Nervi. Portofino. Camogli. Cinque Terre. We used the hotel as a base really to go to other places
Principe station quite a distance away but as we didnt wish to go west of Genova wasnt an issue.
Breakfast very good. Lots of selection although didnt vary at all. Perhaps some mushrooms for a change or even baked beans.
Really happy with hotel though bar minor niggles like pool isnt very big at all and others mentioned.
Yes we would go back.

  • Stayed: June 2014, travelled as a couple
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Thank DHonor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

The place to stay. Gorgeous interior design. Excellent breakfast in elegant setting. Had a dirty glass with toothpaste stains on bottom when we arrived in room in bathroom which I brought to reception but it was never replaced. The toilet also did not stop running. I put a note on it but it was not fixed when we returned. I told them about it the next morning buyt it was not fixed and no note from the manager. Aside from these small things it is a really special, super clean and elegant hotel.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Melia Hotels International
Thank CharlotteMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

This hotel was excellent in every way. The room was comfortable, immaculately clean, and stylishly designed. Free wifi, and free breakfast are a quick way to win my affection. The breakfast was beautiful, easily the best free breakfast I've had in any hotel, not just in Europe. The pool was gorgeous. The spa and gym area were clean and serene. This hotel was an absolutely amazing deal for the price. The entire experience was perfect.

Stayed: June 2014, travelled as a couple
2  Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaGenova, Guest Experience at Melia Genova, responded to this reviewResponded 26 June 2014

Dear Stephanie,

Thank you for choosing the Melià Genova and for sharing your experience with us. We would like to thank you for the beautiful comments and words you dedicated to our Hotel. We are extremely delighted to know that you appreciated the quality of the services and professionalism.

Our most heartful thank you for your lovely feedback rest assured will be shared with all our hotel Team.

Best Regards.

Laura Apuzzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Melia Genoa is our first choice when traveling on business and/or pleasure. You are always welcomed by friendly highly professional staff. Rooms are spacious and always perfectly arranged. A large selection of beverages in the room minibar make the stay more enjoyable.
all in all my preferred hotel among the many i visit during my extensive travels.

  • Stayed: June 2014, travelled on business
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1  Thank maxholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaGenova, Guest Experience at Melia Genova, responded to this reviewResponded 26 June 2014

Dear Maxholly,

Thank you for choosing the Melià Genova and for sharing your experience with us. We would like to thank you for the nice comment and words you dedicated to all our Staff. We are delighted to know that you appreciated the quality of the services and professionalism of our team.

Our most heartful thanks for your lovely feedback that we gladly with all our hotel team. Hoping to have the opportunity to welcome again in a near future.

Best Regards.

Laura Apuzzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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