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“Fabulous Crismar”
Review of Crismar Hotel

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Crismar Hotel
Ranked #1 of 21 Hotels in La Spezia
Certificate of Excellence
Reviewed 29 May 2014

Perfect small and lovely hotel with perfect location for hiking in Cingque Terre. Isabella and her familiy were very helpful in advicing us on all our activites. They directed us to the most amazing restaurants in LaSpezia and gave us useful tips on travelling both by train and boat to Cinque Terre. We were 5 women travelling and all our rooms were nice and clean. The hotel is locatd in a quiet and peaceful area.

Room Tip: All rooms are nice and quiet, but I enjoyed to stay on the first floor. Rooms on the ground floor ar...
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  • Stayed: May 2014, travelled with friends
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Review collected in partnership with this hotel
1  Thank ToneBrekke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 3 June 2014

Hello Tone & friends!

it was a pleasure to have your little group here at the hotel, you had the perfect spirit for a holiday in these areas :-)!

Here at Crismar just ask and we will do our best to accommodate! Restaurants? No problems! Tips on excursions? No problem anyway :-)!

We hope you had a safe journey home and we're sure that your friends / colleagues are envious of your tan :-)!

Thank you again!

Isabella Giorgi

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120 - 126 of 322 reviews

Reviewed 11 January 2014

Our family of 4 stayed in two rooms there Dec 30-Jan 1. Isabella offered tips and advice even before we arrived. She was always prompt in responding to our questions. Right from our arrival, she and her family made us feel really welcome. She chatted with us while checking us in and dishing out advice and tips for our trip to Cinque Terre the following day. They were extremely friendly and helpful.

The rooms were clean and comfortable. The water pressure in the shower was better than in most other hotels.

It was also a nice touch for them to leave a bottle of wine in our room with on Dec 31. We came back from the a day out to this nice surprise.

On the second day of our stay, one of us fell ill and we decided to just stay in. Isabella allowed us to stay on in the rooms until time for us to take our train in the evening. We really appreciate that it as it was way past our check out time.

All in all, we had a wonderful stay! Thanks Isabella and your family!

  • Stayed: December 2013, travelled with family
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Thank Guimei-SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 15 January 2014

Good morning,
thanks a lot for your review! I'm pleased to read that you spent a nice NYE in La Spezia and in our hotel :-) ! I think that we had a good atmosphere also if we are not a big city.

I hope that you had a safe and nice holiday continuation and that the flu is gone.

Thank you again and greetings from all the staff!

Isabella Giorgi

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Reviewed 17 November 2013

We stumbled upon Crismar Hotel by chance while wondering through the city looking for a decent place to spend the night. We hadn't planned for any accommodation and had a hard time finding something that seemed both reasonably priced and welcoming - until we found Hotel Crismar. We walked in around 9:30pm and received a very warm welcome from Isabella who showed us a very nice and cosy room for us to stay in. The price was reasonable for the product and she was kind enough to include wifi and anything we may want from the minibar. We accepted immediately.

The overall friendliness, warmth and openness of this hotel was fantastic - Crismar not only provided a home away from home but also became part of our Spezia and great Cinque Terre experience. So much so that we decided to stay a second night.

The breakfast was very decent for the price and we especially loved Paolo who was both highly professional providing great service and extremely insightful on la Spezia - a very impressive gentleman who speaks very eloquent english.

Last but not least, I had forgotten my shirt in the hotel the day we left and Isabella was kind enough to have it sent to us in Rome within ten days. We were so impressed and grateful!

We really miss it - thank you to Isabella for everything.

  • Stayed: October 2013, travelled as a couple
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1  Thank Tareq A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 21 November 2013

Dear Tareq,
thanks for your review! Your wonderful words make me almost cry, i made this job firstly for guests satisfaction and this is the best prize i can get!

Thank you again, i really hope to have you and your nice girlfriend in our hotel in the future.

Isabella & all the staff

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Reviewed 2 November 2013

We just spent one night in thIs very clean hotel. Once we figured out how to get there it was a very good location with easy access to train station parking. It cost about 15euros a day to park. The two women that greeted us at arrival were fantastic, friendly and very helpful. The train station is an easy walk. Breakfast was decent.

Stayed: October 2013, travelled with friends
Thank John_Michele_Ct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 6 November 2013

Good morning,
thanks a lot for your review.

We are honored to read that you enjoyed your stay in our Hotel, we hope to have you as our guest in the future.

Thank you again!

Isabella Giorgi

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Reviewed 28 October 2013 via mobile

If you are going to La Spezia or Cinque Terre I would really recomended this hotel. It is small and cozy and the staff love their jobs. They are very helpful in guiding you to the best restaurants and how to get to the attractions in the area.

The location is close to the train station and the city at the same time. It is clean, the food is good and I think it deserves 3 stars, not 2.

Stayed: October 2013, travelled solo
Thank Lars I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 4 November 2013

Good morning Lars!

It's a pleasure to read your review, thanks a lot :-)! I'm happy that you spent a nice stay and i'm sorry that we didn't meet the day of your departure, but i know that you talked a lot with my mother so your italian now should be perfect!!

You can't miss a new visit soon, so let us know when you want to come again and we'll be pleased to welcome you again!

Isabella

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Reviewed 23 October 2013

My partner and I were visiting Cinque Terre and La Spezia with no hotel planned in advance. We walked in and out of several pricier hotels in the area that did not offer the same quality that Crismar did. We were greeted by Isa, who immediately showed us some rooms and allowed us to make an informed decision. Once we were settled in, she recommended several dining options and even gave us her umbrella! The rooms were IMPECCABLE and the service was so great, that we decided to stay another night.
I would highly recommend staying at Crismar, as this type of service and kindness is hard to come upon. (And the location near the train station is perfect for a day trip to Cinque Terre)

  • Stayed: October 2013, travelled as a couple
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Thank maria-stanciu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 3 November 2013

Dear Maria,
thanks a lot for your review! I'm very happy that you spent a nice stay in our hotel, it was a pleasure for us to welcome such a nice couple like you and your boyfriend, with the very right spirit to enjoy a 100% relax holiday :-)!

I hope of course to have you as our guests in the future, maybe with a better weather so you won't need my umbrella :-)!

Thank you again!

Isabella Giorgi

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Reviewed 20 October 2013

We stayed at this little B and B on our way to Cinque Terre, we were not at all impressed or even satisfied. The location is in back of a retail store, down an alley.There are only two floors in this 2 star facility, we were on the ground floor, on the side of the front desk and we could hear EVERYTHING at the front desk.

The breakfast that they offered us was not up to our standards. It seemed like it had a portion, 2 round slices of meat and cheese. We even had to order our kind of breakfast the night before. Of all the hotels and B and B's that we have ever spent time in Italy, this was our least favorite.

  • Stayed: October 2013, travelled as a couple
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1  Thank ajk717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isabella G, Proprietario at Crismar Hotel, responded to this reviewResponded 23 October 2013

Good morning,
thanks for your review.

Luckily we are a small hotel so it is easy for us to recognize almost all the reviewers, and we can answer in the best way.

We're sorry that you did not spent a good stay in your room, it is a double sorrow for us because we gave you a free upgrade and this was not appreciated in any way.

It was a strange situation, also for us: we received for the first time a complaint about the room for the big size and the ground floor. Unfortunately you arrived in the late afternoon and it was not possible for us to give you a room upstair. It is true that the rooms at ground floor are close to the reception but we close very early and we are not there in the night so there is no noise during sleeping hours (except of course the guests in the other rooms!).

By the way how we can satisfy you if you start crying and begin to speak about "presences" in the buildings in front of the hotel (absolutely normal buildings in the historical center, with normal people living inside) or in the hotel itself? We are in the center of La Spezia, and it is normal to have people living their normal life near us (as all over the world!).

Our building is ancient but it was a mill, nothing else, our name is "Hotel Crismar" and not "Overlook Hotel" and we don't have any room "237" ;-)!

Jokes apart, your behavior was confirmed also from your agency which we contacted, and they asked us to allow you to stay also if you had a lot of problems with other hotels. We tried do to this in the best professional mode as always, but it was very difficult with "problems - non problems"…

We're also sorry that you didn't enjoy our breakfast, we introduced since few months a little buffet with eggs, bacon, cheese, cakes and other food to make easier "integrate" the standard breakfast… but we know it is almost impossible please everybody.

Thank you again,

Isabella Giorgi

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Additional Information about Crismar Hotel

Address: Vicolo Dello Stagno 7, 19121, La Spezia, Italy
Region: Italy > Liguria > Province of La Spezia > La Spezia
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
Ranked #1 of 21 Hotels in La Spezia
Price Range: £93 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Crismar Hotel 2*
Number of rooms: 9
Official Description (provided by the hotel):
his new facility is located in the silent pedestrian area of La Spezia, in the city centre, just in front of the Lia Museum and a 5 minutes walk from the railway station and the ferry boats to Cinque Terre, Portovenere and Lerici. The hotel has nine ensuite rooms, featuring a modern furniture, a fridge, air conditioning, LCD TV and WIFI connection. Nearby free and pay parking areas. Free bicycles available for customers. The hotel staff will be pleased to inform you about events and itineraries and to offer you advice on how to best enjoy your stay. ... more   less 
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