When we booked this hotel, we did not expect much. Just a comfortable clean room and location that is close to the station. When we arrived we were pleasantly surprised. The overall ambience was pleasant, but the customer service was rather surprising. They went above and beyond what was reasonable. On our return late in the evening the receptionist advised us that post office had called the hotel to advise that they will not be able send the parcel that we checked in in the morning as they did not charge the correct amount. The hotel had sent one of their staff to go to the post office and make additional payment on our behalf. I would have been extremely grateful for the message alone, but what they did was beyond expectation. Extremely helpful with information for our onward journey.
Comfortable and pleasant hotel in which to stay. Spacious room and good breakfast. Highly recommend
- Official Description (provided by the hotel):
- The 3 star Hotel Firenze and Continentale in La Spezia dates back to the beginning of the last century and is today one of the premier luxury accommodations in this historical city that sits just at the foot of the Cinque Terre National Park.The elegant building's aristocratic feel is accentuated with quality decor, furnishings and other thoughtful complements including Carrara marble floors, Trompe l'Oeil murals, Mogano boiseries and hand beaten iron and brass lamps.A top quality 3 star hotel located in the historical city centre of La Spezia, the Hotel Firenze and Continentale is just a few short steps from the newly pedestrianized heart of the town and close to La Spezia Centrale train station, making for quick and easy connections to the Cinque Terre in a couple of minutes.Having undergone regular renovation since the first part of the 20th century, the Firenze and Continentale La Spezia is now regarded as one of the finest accommodations in the city while still maintaining the building's original architectural identity - typified by that liberty style grandeur of the pre-WWI era. ... more less
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- Also Known As:
- Firenze e Continentale Hotel
- Firenze e Continentale La Spezia