We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good massages but lack of organization”
Review of Calidum SPA

Calidum SPA
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Reviewed 6 May 2017 via mobile

The massages we had were very good and made by very professional people. However, we had required a package with hydromassage and salt bed for 2 people and this was not exactly respected : we had both to share the salt bed which is for 1 person and one of us had to receive his massage on the salt bed instead of a proper massage room (because the massage rooms were all busy). The other one had to accept a longer massage, i.e. 1h30 instead of 1h, for organisation reasons and had to pay for it. Finally we paid the full price (120€ per person) plus an additional 30€ fee for the extra 30 min massage we did not request (270€ in total).

Even if the massages were high quality and the people nice, we think that we should not have paid the full price given that we did not receive the full service requested. We have been offered a perfumed water in compensation and are grateful for this attention, however a discount would have been more appropriate and highly preferred.

2  Thank Angel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (12)
Traveller rating
Traveller type
Time of year
Language
Filter

2 - 6 of 12 reviews

Reviewed 3 September 2017
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2017
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 29 May 2017 via mobile
Google Translation

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Calidum SPA also viewed

La Spezia, Province of La Spezia
La Spezia, Province of La Spezia
 
La Spezia, Province of La Spezia
Vezzano Ligure, Province of La Spezia
 

Been to Calidum SPA? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing