This review is way overdue. We stayed in the Hotel Splendido for three nights in April 2014. It is THE best hotel we have ever stayed at and we have stayed at some remarkable hotels. The hotel itself is absolutely lovely, with a great view of Portofino and wonderful grounds. Because we came during off season, we were upgraded to a junior suite which was a wonderful surprise but we do splurge at least once on every vacation and have stayed in rooms equally as nice. What makes the Hotel Splendido rise above all others is the over the top service and solicitude of their staff. Maybe it was because we were off season but we have never experienced anything like it. We came in quite late our first night (jet lag caused us to get lost multiple times) - their restaurant was closed for the night but they insisted that we go in and have dinner - in our jeans, no less, which is absolutely against the dress code. And then the restaurant staff insisted that we have a three course meal even though they re-opened the kitchen for us, they were staying late for us and we were the only people in the dining room.
This type of service continued throughout our 3 day stay. I cannot say enough about the front desk and everyone else at this hotel.More