Beautiful setting with stunning pool area and swimming. Hotel is nicely decorated and rooms are good size. Our complaint was that we were put in a room with very poor views on the 1st floor (and we paid full price through a travel agent). The air conditioner didn't work and the staff member initially said- "open a window". Finally the next day we were moved to an excellent room on an upper floor. Front desk seemed understaffed although the staff were cordial. The concierge was helpful but very busy.
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- Also Known As:
- Hotel Excelsior Palace