We have just returned from this hotel in Rapallo, a town where we usually go 1-2 times a year for a long weekend. This time, we went mid March to take advantage of the first nice days on the sea side.
The hotel has been publishing for many months offers via Groupon in the section "Luxury" and I have to say, although the hotel surely earns its 4 stars it is definitely not luxury - neither for the structure and the rooms nor for the service.
After arrival, we have learnt that hotel parking was full. We were lucky to find parking in the streets, but you need to be ready to pay a lot as this goes by hour. Every time you go away and come back you pay again by hour so the daily fee can get really high, and in low and high season forget to find a parking again.
The hotel is in a very busy corner of town, so advantage is you are in one minute at the beach walk and in the pedestrian area (very nice), disadvantage: if you open the window you feel like close to a highway. However, the windows are new and when closed you can keep the noise outside.
Breakfast is for Italian traditions quite okay but nothing special. Fresh very nice fruit salad and very good brioches, only boiled cold eggs, so no hot dishes. Caffè and Capuccino excellent. 1 choice of cheese, 1 choice of ham, 1 choice of salami...and every day the same. So as you can see: not luxury, but 4* is okay.
The hotel is everywhere very clean and I was particularily taken by the very friendly room staff.
Windows of the rooms are all very small, so forget to have a sea side feeling from your room even if you could see a piece of the sea being very close to the window. At least our room was quite small but nice, the bathroom okay but somehow old.
We had also dinner in the hotel. The service was definitely overstressed, not enough personnel - but friendly and helpful. Quality of food was okay, nothing special or of extraordinary taste, but we enjoyed it.
We also brought our mid-sized dog. All were friendly with us and the dog, so no problem. But it is definitely the most expensive hotel I have ever been to with a dog, and we really travel a lot: 12€ per night (obvioulsy without baby-sitter and food).
Summarizing: the hotel is really trying to realize their upgrade to something a bit more exclusive and to work on Liguria's reputation of quite grumpy hotel personnel. It's not yet there but it's a friendly place. I would recommend it for young and mid-aged people who like to have all in front of the door: beach walk, shops, restaurants, bars.
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- Also Known As:
- Europa Hotel Rapallo
- Rapallo Europa Hotel