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“A lovely hotel with the friendliest staff”
Review of L'Approdo

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L'Approdo
Ranked #9 of 29 Hotels in Rapallo
Certificate of Excellence
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A lovely hotel with the friendliest staff”
Reviewed 10 June 2014 via mobile

We had just left 5 star luxury in Genoa to come here to a 3 star so we weren't expecting to like the Approdo half as much as we did. The best thing about the hotel is the wonderfully pleasant and friendly staff, who were so helpful all the time, even helping me to practice my (very poor!) Italian and improve it, recommending different drinks at the bar, giving us very useful advice on the best days to visit the Cinque Terre, Portofino etc. As well as the fantastic staff, the hotel itself is spotlessly clean with lovely rooms and a great view over the bay from San Michele di Pagana to Rapallo and beyond. It is located about 2-3 mins walk from San Michele, 10-12 mins walk from Santa Margherita Ligure and about 25-30 mins walk from Rapallo. There is a path most of the way apart from a very narrow stretch up the hill towards Santa Margherita. But there is a bus service and the last one leaves Santa Margherita at 11:30pm. So it is still pretty convenient to get to any of the 3 towns nearby. We would love to stay here again and were very sad to leave it!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenRyan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Direttore at L'Approdo, responded to this review, 15 June 2014
Dear Guest, thank you very much for your fantastic review ! We're all very proud of your appreciation that motivates us to do always better.
We hope to welcome you again in San Michele
Kindest regards
G.Bottinelli
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306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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English first
Nottingham, United Kingdom
1 review
Reviewed 23 May 2014

Lovely hotel with really helpful and attentive staff. Amazing views from balconies, and rooms modern and airy and very well serviced.
Great location for Santa Margarieta and Rapallo-easy to walk, road section can be avoided via very steep walk up the side of the hotel.
Definitely recommend and hope to visit again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie490
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Direttore at L'Approdo, responded to this review, 26 May 2014
Dear Guest,
The Hotel Staff would like to thank you for your kindness and appreciation which mean a lot for all of us.
We hope to welcome you again in a near future
Kindest regards
G.Bottinelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 May 2014

We stumbled upon L'approdo nearly four years ago and planned to stay here again if we returned to the area. The rooms are modern and very nice, and although the hotel looks plain from the outside, the interior is modern and nicely appointed. The sea view from the balcony is absolutely fantastic, a great place to share a bottle of wine and stare at the fantastic view of cinqua terra to the south and the Italian Riviera. Very romantic and inspiring. The staff is helpful, friendly, kind and very accommodating. The breakfasts are wonderful and included. I wouldn't even look for another place if we returned to the area.

Room Tip: Ask for a room with a sea view balcony
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Proprietario at L'Approdo, responded to this review, 16 May 2014
Dear Guest, thank you so much for your appreciation that means very much for us. We all are very proud to be the place you choose for your holyday!
Hope to welcome you again soon
G.Bittinelli
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Kiev, Ukraine
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 April 2014

+
very-very convenient location (bus stops just near gates, 2-5 minutes walking distance to several places to swim and to food points);
amazing... no, I would say AMAZING view from the balcony;
very-very friendly and helpfull staff;

-
yes, the road is close and sleeping quality not so good, only in the deep night it is quiet. BUT, if you close blind and windows it would be ok;
you should pay for parking in the yard of the hotel. BUT this is the problem of the most hotels in Italy;

Only one thing I can add - ooohh, I want so much to be there right now :))

P.S. warmest hello from Ukraine!

Room Tip: the 1st floor rooms have big balcony/terrace so you can have sun bath at you room as well as have so...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StarRanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Proprietario at L'Approdo, responded to this review, 26 April 2014
Dear Guest, thank you so much for your very kind review. We hope to welcome you again next summer: the AMAZING view is here waiting for you!
Best regards
Greta Bottinelli M.
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Melbourne, Australia
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 December 2013

We found the Hotel clean and tidy. Great location, closer to Santa Margherita than Rapallo, easy to walk to Santa Margherita and a great area to visit Portofino and the villages of the Cinque Terre. Public transport (Bus) directly out the front of the Hotel.
Some staff friendly,some dismissive at times. I felt that service was lacking.We were not allowed to have glasses in our room and we were only given a couple of ice cubes when we asked for ice. I found the beds and pillows very hard and uncomfortable.
Breakfasts were good, you need to ask the staff for Latte or espresso otherwise it is just filtered American coffee at breakfast. Overall it is a budget Hotel in good location, no luxury and service was lacking. Over rated

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Poocherasa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Proprietario at L'Approdo, responded to this review, 9 January 2014
Dear Guest,
I am sorry that you felt unconfortable with us and that in your opinion the "service was lacking". Let me begin by writing that we as mangement can't arrange any matter if we are not informed of it; so I give everyone the advice to speak to the Hotel staff for EVERY need you might have. It is our job to take care of our guests!
As far as bed and pillows are concerned I'm sorry that you did not ask to our kind receptionists because we do have softer materasses and pillows at disposal for our guests (service is of course free of charge) it's olnly a question of asking for it.
Also, espresso coffe - cappuccino - latte macchiato are totally free and you can have as many as you whish during breakfast time. The machine is located in the bar so it is our staff that take care to bring it to our guests fresh brewed and hot each time you ask for it ; so for us this is not "just filtered American coffee".
All our guest may have as many ice cubes they ask for, we also give ice buckets (for free) to take in the room so I can't' undestand this complaint
Wine glasses are at disposal for guests who choose one of the various wine bottles on sale in the Hotel; we do not encourage pic nic in the rooms.
This said I whish thank you for your words because we learn from every opinion and we know every service can always be improved
Kind regards
Greta Bottinelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saratoga Springs,Ny
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 November 2013

This hotel is listed as being in Rapallo but is so close to Santa Margherita Ligure, that we were able to walk into lovely “Santa” easily in 15 minutes.
The hotel itself is very modern, very clean, the breakfasts were excellent. I had advised them that it was our 45th anniversary,and requested an extra special room - they provided us with a beautiful one. The front desk staff were extraodinary. I wish we had made note of all their names because they were always very professional and friendly, and extremely helpful. Three out of the three restaurant recommendations were perfect.
The parking situation was easy, even though were didn’t have one of the reserved spots. We parked on the street nearby with no problem. A bus stop was conveniently located right outside the hotel also. (Taxis very expensive!)
Highly recommended.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Direttore at L'Approdo, responded to this review, 7 November 2013
Dear Guest,
Thank you very much for your super-kind words! We all are grateful for your appreciation and hope to welcome you again in L'Approdo di San Michele.
Best Regards
G.Bottinelli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens
Level Contributor
156 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 28 October 2013

Very clean and tidy! Excellent view! Very good point in order to visit Portofino & Cinque Terre. Parking is a problem in the area, so remember to book a parking space, along with the room.Suffers in the area of service that will make you feel obliged.

Room Tip: Remember to book your parking space, along with the room!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anna-Stelios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grerico, Direttore at L'Approdo, responded to this review, 7 November 2013
Dear Guest,
thank you for taking the time to write a review on our Hotel .
I'm sorry that you found the Hotel to be behind your expectations (even if I could't quite understand why), and wish you will find a more suitable location on your next Italian trip.
Best regards
G. Bottinelli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about L'Approdo

Property: L'Approdo
Address: Via San Michele di Pagana 160, 16035, Rapallo, Italy
Region: Italy > Liguria > Italian Riviera > Rapallo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#6 Romantic Hotel in Rapallo
Price Range (Based on Average Rates): ££
Hotel Class:3 star — L'Approdo 3*
Number of rooms: 32
Official Description (provided by the hotel):
L'Approdo is a three star Hotel in a unique position overlooking the splendid bay of S.Michael. Hotel recently renovated, modern neat and clean. ... more   less 
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Also Known As:
l`Approdo Hotel Rapallo
l Approdo Rapallo

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