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“Multo bene”

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Grand Hotel Miramare
Certificate of Excellence
London
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Multo bene”
Reviewed 21 August 2014

We stayed in room 305 which is superb. A really large room with a beautiful balcony overlooking the sea. The view is out if this world. The pool area is superb - clean and warm water - comfortable sunbeds. The beach is stoney and if you are a beach person I wouldn't recommend it. If you are not I cannot recommend it highly enough. The staff were polite and helpful. Lots to explore around town and also near Porto Fino and Rapallo. Can't wait to return.

Room Tip: A high floor with sea view
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  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank VeragLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelMiramare, Responsabile relazioni con la clientela at Grand Hotel Miramare, responded to this review, 23 August 2014
Dear Guest,

We appreciate your comments regarding your stay at the Grand Hotel Miramare. It is always a pleasure to receive positive feedback.
We are pleased to learn that the occupied room met your expectation and you are eager to return.

Thank you for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Pier Paolo Panzeri
Sales & Marketing Manager
GRAND HOTEL MIRAMARE
paolopanzeri@grandhotelmiramare.it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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888 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
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English first
Florence, Italy
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 20 August 2014

We traveled with my sister and stayed 2 days in Santa Margherita in Grand Hotel Miramare.
As it was june and we arrived Tuesday(not high season, not weekends!) thye made the free upgrade for sea-view room. it was nice! we really appriciated. if we had same room with no view i would commit a suiside :-) Room is very simple, hope that couples usually take something better, but we were sisters and spent all days in the boat and travelling around so we really needed the room just to have a quick shower. Breakfast: good view on the port and beach, really lovely... food is ok, pretty simple, very simple)))The receptionists were very kind and VERY helpful, they knew everything about everything! Location is just perfect because you are just infront of the boat, and with 15 euros you can go to Portofino and back...

Room Tip: only sea-view!!!!
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  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Kushnarova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelMiramare, Responsabile relazioni con la clientela at Grand Hotel Miramare, responded to this review, 23 August 2014
Dear Guest,

We appreciate your comments regarding your stay at the Grand Hotel Miramare. It is always a pleasure to receive positive feedback. We are glad that our staff succeeded in upgrading.
I will share your comments with our team, who I am certain will be encouraged by your remarks

It is with regret however, that we learn of your dissatisfaction regarding the room and our buffet breakfast.
Both are and will certainly be improved taking advantage clients comments and suggestion.
The hotel continuously strives to meet your needs and expectations and we look forward to serving you in the future.
Thank you again for sharing your experience,
Sincerely,

Pier Paolo Panzeri
Sales & Marketing Manager
GRAND HOTEL MIRAMARE
paolopanzeri@grandhotelmiramare.it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 August 2014

We stayed five nights in room 112 with our own balcony overlooking the sea and interesting street life and had a wonderful experience. The street noise is readily blocked out by the double glazed doors when you are ready to retire. All the staff were very pleasant and particularly the concierge staff who were very helpful with restaurant recommendations and reservations and advice regarding the various ways see Cinque Terra which is about one hour away by train (be sure to validate your train ticket before catching the train to avoid a fifty euro fine!) The hotel overlooks an excellent swimming beach which is free to guests and the water was warm.The walk to Portofino only takes about one hour and offers beautiful views all the way.

Room Tip: See above review
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Warren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelMiramare, Guest Relations Manager at Grand Hotel Miramare, responded to this review, 23 August 2014
Dear Guest,

We appreciate your comments regarding your stay at the Grand Hotel Miramare. It is always a pleasure to receive positive feedback. All our staff and particularly our concierge people will be delighted to learn of your esteemed words addressed to them.
We do appreciate your accurate description of our property and service.
Thank you for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Pier Paolo Panzeri
Sales & Marketing Manager
GRAND HOTEL MIRAMARE
paolopanzeri@grandhotelmiramare.it
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Littleton, Colorado
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2014

We visited in October 2013 and had a lovely time. This hotel is gorgeous, clean and comfortable. The staff was exceptionally friendly and helpful. Santa Margherita is a quaint little town with some fantastic restaurants. We went to Portofino one day while there, but it is pretentious and overpriced.

Room Tip: Ocean side is breathtaking, but the rooms on the back of the hotel face a beautiful, tranquil garden...
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  • Stayed October 2013, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DBanana50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelMiramare, Guest Relations Manager at Grand Hotel Miramare, responded to this review, 23 August 2014
Google Translation
Gentile Ospite,

La ringraziamo per aver espresso il Suo parere sul Suo recente soggiorno al Grand Hotel Miramare. E’ sempre gradito ricevere testimonianze positive. Sarà nostra premura dividere le Sue impressioni con il nostro personale.Nel ringraziarla nuovamente per i suoi commenti favorevoli, saremmo lieti averla nuovamente nostro ospite in un prossimo futuro.
Cordiali saluti

Pier Paolo Panzeri
Sales & Marketing Manager
GRAND HOTEL MIRAMARE
paolopanzeri@grandhotelmiramare.it
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2014 via mobile

I stayed at the hotel for 2 nights, its location was perfect , the view is awesome. Loved the the beautiful gardens . The customer service is perfect,very friendly staff. Highly recommended hotel . I would diffidently come again to stay at the hotel.

Stayed August 2014
Helpful?
Thank Asoola97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 5 Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 4 August 2014

This hotel is a mixed bag. It is a very grand old hotel situated beautifully on perhaps one of the loveliest coastlines along the Italian Riviera with a very large garden behind the hotel. Some signs of age are apparent as well as the wear and tear from the salt air and humidity. We were given one very large and comfortable room and one tiny room that stunk of body odor and mildew. The saltwater pool is gorgeous and large with an attentive pool man. The breakfast, served on the terrace overlooking the sea, is ample and tasty. Housekeeping and the waitstaff are very attentive and hardworking. After arriving late to the hotel close to 11pm, we were hungry. The kitchen was closed and there was virtually no room service, so the concierge made us a reservation at a restaurant that turned out to be not so great. We saw that it was mostly empty the entire weekend, validating our experience of it. We enjoyed the older Italians playing cards on the terrace in the evening while a lovely duo entertained. It was a great vibe while enjoying the view and aperitivo. We had a lovely stay and would return making sure to request an updated room.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Beach2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHotelMiramare, Responsabile relazioni con la clientela at Grand Hotel Miramare, responded to this review, 10 September 2014
Dear Guest,

Thank you so much for your review. We always find it helpful to get clients feedback in order to work on improving our services. Comments received are reviewed by the owners of the hotel as they are committed to maintaining and upgrading the structure and its services constantly based on these.

During our yearly closing time, rooms and other public areas of the hotel are refurbished and refreshed in order to cater to the most demanding of clients. We are sorry that your experience with us did not meet your expectations to the full extent so please allow us to express our sincerest apologies for your discomfort during your recent stay at The Grand Hotel Miramare. We hope to be able to make up for it during your next visit.

We appreciate the time you took to share your concerns and we remain at your service,

Ellen van Waveren
Guest Relations Desk
+39 0185 287013
miramare@grandhotelmiramare.it
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taipei, Taiwan
Level 5 Contributor
89 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 August 2014

Stayed here for one night in March. I am a Diamond member from both Hyatt and Hilton, which puts my review in context.

Pros: amazing service from every single staff member you see. I stayed in the suite facing the road / ocean and it was spacious, comfortable, and memorable.

Cons: would like upgrades on the elevator and wi-fi.

Room Tip: I've lost track of the exact room number but definitely upgrade to the larger room. Mine had a b...
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  • Stayed March 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Miramare

Property: Grand Hotel Miramare
Address: Via Milite Ignoto 30, 16038, Santa Margherita Ligure, Italy
Region: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Santa Margherita Ligure
#1 Luxury Hotel in Santa Margherita Ligure
#2 Family Hotel in Santa Margherita Ligure
#2 Romantic Hotel in Santa Margherita Ligure
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Hotel Miramare 4*
Number of rooms: 84
Official Description (provided by the hotel):
The Grand Hotel Miramare stands in the heart of the Italian Riviera amidst the hills and the sea. The drive from the Genoa airport to Santa Margherita Ligure will only take 40 minutes while enjoying wonderful views of the area. Overlooking the promenade to the beautiful village of Portofino, this 100-year-old, family-owned hotel is one of the region’s most exclusive venues. Its elegant ambience, impeccable service and culinary delights attract an international clientele who appreciate a comfortable blend of traditional style and modern amenities. For guests’ free time, the property offers a sea water outdoors swimming-pool, a Mediterranean garden, a beach with space reserved for hotel guests and E’SPAce, the hotel’s wellness centre where body treatments and massages can be enjoyed. The “Barbecue Pool Restaurant” opens for buffet lunch during the summer season; “Les Bougainvillées” offers Italian and international cuisine and is open year-round; Bar “Le Colonne” with its Liberty-style interior and outside terrace and the “Barracuda” piano bar for fun filled evenings. The Miramare Convention Centre offers 7 multi-functional meeting rooms in various sizes and layouts, holding a maximum of 380 delegates in theatre style and offering a variety of audio-visual equipment. The setup is also ideal for cocktail parties, private functions, product launches and wedding receptions. ... more   less 
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Also Known As:
Grand Hotel Santa Margherita Ligure

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