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“Perfect combination of relax and restaurants distance”
Review of Hotel Continental

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Hotel Continental
Certificate of Excellence
Reviewed 27 May 2014

Hotel is located est. 300 m from town center so it is perfect walk distance for evening dinner.
At the same time it has direct access to sea and beautiful small rock beach to totally relax (plus beach restaurant).

You enjoy wonderful view of sea and beautiful garden while having breakfast.

Room Tip: Small advise -do not book rooms on north side as street is very close.
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  • Stayed: April 2014, travelled as a couple
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2  Thank piterro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 1 July 2014

Dear Guest,
Thank you for taking the time to write such a great review regarding your recent stay at the Hotel Continental!
We are delighted you enjoyed your stay and the perfect location.
We were wowed by your feedback and hope we will have the opportunity of welcoming you back soon, when we may once again exceed your expectations.
CIANA, C. Owner
HOTEL CONTINENTAL
Prop. Fam. CIANA

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181 - 187 of 712 reviews

Reviewed 21 May 2014

We stayed here between 12/05/14-18/05/14, a trip to celebrate my wife's birthday; we booked a "panoramic sea view" room which costs 200 euros a night and includes breakfast.
In order to have a panoramic sea view, the room has to be up in the roof of the hotel; that way you can see over the trees that would otherwise obscure the view of the town. You also have to be over, say, 5 foot 10 in height, for instead of a balcony you have a terrace with a grubby wall where you would expect railings or glass to be. I was (just) able to see over this when sitting on my little chair but my wife could not. However, if you stand up, the view is spectacular and it is panoramic. If you get bored of it, there is endless entertainment to be had from the antics of the legions of red spider mites that troop across the top of the wall. Maybe they are also suckers for a nice view...but they get it for free.
The room is fairly small with what seems to be wood effect laminate on the floor. There is a minibar and a TV; we didn't use either. The en-suite is well appointed but my wife found it too dark. She also found the pillows too hard and so constructed her own using her downy coat stuffed into a blouse.
The staff? Well, all human life was there, ranging form the friendly and efficient to the snooty or disinterested. Having asked for a martini cocktail in the bar one evening (it's on the menu), I wasn't pleased to find one (trainee?) barman about to fill a glass with Martini with a capital "M" from a generic bottle. The next evening, I was so shocked when a different barman reached for a cocktail shaker and asked if I would prefer olives or a twist of lemon that I accidentally gave him a 7 Euro tip.
Breakfast is uninspired and virtually the same every day, so scrambled egg and streaky bacon if you want something hot, croissants, processed cheese and ham, cereals etc if you don't. But.....the view from the breakfast terrace is beautiful.
The grounds are expansive and well maintained, there is a pool and a little cove where you can swim but, for your 200 euros a night, if you want to use a sun lounger it will cost you 16 euros a day. I can afford 16 euros a day, but I'm already paying 200 per night so I did not avail of these facilities; I am a man of principle, if nothing else. But had I used one, I'm sure the view from it would have been terrific.
It's close to the train station. You can get to Pisa or Genoa easily, or some of the Cinque Terre towns. The walk to the tourist boat jetty will take about 10 minutes, there you can get a ferry to Portofino, Rapallo and further afield....I seem to be telling you how to get away from the hotel.
We didn't use the restaurant or the " well being and fitness" centre, but the hotel has them.
To sum up, consider carefully what you are willing to pay for a view: this is undoubtedly the trump card of the Continental, but the rest of the pack is made up of jokers. As we begrudgingly handed over 1,200 euros for our six nights, nobody asked if we had enjoyed our stay. Maybe they'd heard the answer a thousand times before: "not really.......great view, though".

Room Tip: Try the Palacio in Estoril instead.
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  • Stayed: May 2014, travelled as a couple
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4  Thank Nick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 8 June 2014

Dear Mr Nick K,
Tripadvisor, where among other things we have a good location and many positive comments, it is also a useful site to improve our standards and we greatly appreciate our Guests in a clear and concise point out some flaws, when you want to be positive irony is misplaced.
We are sorry that our hotel did not respond to your expectations and that you considered the price too expensive, but we assure you that we are in line with the rates of the locality.
We also regret that you have not used the sunbeds at the beach because, as specified in our site, are free of charge in May, and that your wife had to make do with the pillow too hard, we have on request softest feather pillows.
Best regards
CIANA, C. Owner
HOTEL CONTINENTAL
Prop. Fam. CIANA

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Reviewed 19 May 2014

Beautiful hotel with great views. Room was large with beautiful views of gardens and water. Breakfast was excellent and staff very helpful. Santa Margherita and this hotel specifically provide an excellent location to get bus to Portofino and train to Comogli. Although you had to pay for parking, it was worth it to know your car was taken care of on site.

  • Stayed: May 2014, travelled as a couple
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2  Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 8 June 2014

Dear Mr Tony,
Thank you for posting an elegant review of your stay at Continental Hotel and for highlighting many of the aspects that make the hotel so very special. We are delighted that you found the hotel to be beautiful. However, we are always most pleased to read great feedback regarding the team.
We think the location of the hotel is ideal for the leisure and business traveller, with many of Santa Margherita must-see sights within walking distance, and an adjacent central rail. We feel it was a privilege to host you as our guest, and look forward to welcoming you back on many more visits to come.
Please do not hesitate to contact us at anytime once you decide to come back and we will ensure you do have a delightful stay again!
We look forward to welcoming you back.
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana

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Reviewed 10 May 2014

Hotel stands in an ultimate spot of S.Margherita,looking straight at beautiful water.
We booked our rooms on seaside and that was the right thing to do.
The staff were very helpful and grounds immaculate. Easy walk to center.Love to go back any day!

Room Tip: Make sure you are on sea side.
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  • Stayed: May 2014, travelled with family
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2  Thank Pondy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 8 June 2014

Dear Guests,
Thank you very much for your kind feedback following your recent stay with us at the Continental.
We are delighted to read how much you enjoyed your visit, including the room and the service we provide and we are especially pleased that you appreciated the care and help from our team.
Please do not hesitate to contact us at anytime once you decide to come back and we will ensure you do have a delightful stay again!
We look forward to welcoming you back.
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

The rooms are very old
Toilets are much worse it's 40 years old
There is parking charge of 12 euros that you have to pay
Staff are very nice
The view from breakfast area is wow
We didn't use the hotel facilities so can't tell much

Stayed: April 2014, travelled with friends
7  Thank mbehzad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 29 April 2014

Dear Guest,
Thank you for your comments.
We do apologize you did not find our property to meet the standards you expected. I hope to have the chance to speak with you further about your experience.
Thank you for mentioning the Staff in your feedback. It is extremely rewarding for the team to get such gratitude from our Guests.
We hope to have the opportunity to provide you with a more comfortable visit in the future.
We’ll be delighted to provide you with our undivided attention!
Best Regards.
Ciana, C. Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

We spent 1 night last week and we really enjoyed our stay there! High five to the personnel: The valet service was impeccable, the team at the reception were very friendly upon check-in and check-out and they handle objections very positively. The room was so tidy and comfy. The waiter at breakfast was very helpful and nice.
The location of the hotel is VERY convenient, overlooking the Santa Margherita Bay, and the surrounding (Garden, Terrace, Arrival space...)
Would definitely go back there again!

Room Tip: "Very convenient location"
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  • Stayed: March 2014, travelled as a couple
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Thank MrSouss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 6 April 2014

Dear Mr Souss,

Thank you very much for this extremely positive feedback!

It is a pleasure for the whole team, from the valet service to the team at the reception, to enchant all of our guests and I am truly happy to hear that you have had a five stars experience with us.
We genuinely care about our guests and they can feel that we love to pamper them.

Thank you also for pointing out the great location and the surrondings.

We look forward to welcoming you back soon!
CIANA C, Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

We recently spent 2 nights at the Hotel Continental in Santa Margarita Ligure. The staff was extremely friendly and helpful and upon our arrival upgraded one of our rooms to the junior suite with a huge terrace and a sweeping view of the harbor. The refurbished rooms (we stayed in the main building) were spotless, elegant and very comfortable. Breakfast (included in the rate) was served in a large dining area with large windows overlooking the harbor and consisted of yogurt, cereal, pastries, cold cuts as well as hot items (scrambled eggs, pancakes, bacon, etc) The champagne and cappuccino were an added bonus! The hotel is located in a wonderful location, just a 10 minute walk from the train station and center of town. There is no road between the hotel and the water and I wasn't aware of any road noise during the night. Santa Margarita Ligure is a great base for exploring Cinque Terre and Portofino. I couldn't imagine staying anywhere else!

Room Tip: The junior suite (corner room) is fabulous, but all the rooms seemed to have a nice balcony or terra...
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  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank rwrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ciana C, Proprietario at Hotel Continental, responded to this reviewResponded 5 April 2014

Dear Family Rice,

Thank you for sharing your wonderful comments about your first visit here at the Hotel Continental!
we understand that after a long journey our guests would like to check in quickly and relax, so we are delighted that it was no different on this occasion and that our staff had everything prepared for your arrival. We like to ensure that our guests are truly happy.

We understand that breakfast is the most important meal of the day and so we are pleased that you felt it was wholesome.
It is equally delightful to read that you had the opportunity to enjoy the rooms, the upgrade and the wonderful position.

We hope we have the opportunity to welcome you back to the hotel soon!

Yours sincerely
CIANA C, Owner
HOTEL CONTINENTAL
Prop. Fam. Ciana

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Additional Information about Hotel Continental

Address: Via Pagana 8, 16038, Santa Margherita Ligure, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#3 Luxury Hotel in Santa Margherita Ligure
#3 On the Beach Hotel in Santa Margherita Ligure
#7 Family Hotel in Santa Margherita Ligure
#7 Romantic Hotel in Santa Margherita Ligure
Price Range: £100 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Continental Hotel Santa Margherita Ligure
Continental Santa Margherita Ligure

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