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“Great location”
Review of Lido Palace Hotel

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Lido Palace Hotel
Certificate of Excellence
Reviewed 21 August 2014

Right across from the beach, this Hotel is a great place to stay. The room we stayed in was large and we had our own balcony facing the water. The breakfast was extensive (so much food!). My husband is a coeliac and gluten-free food was not a problem. Staff very friendly and willing to please. Hotel very central to everything, clean and would definitely stay here again.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank jo z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 150 of 434 reviews

Reviewed 11 August 2014

I agree with previous reviewers that the hotel is quite pricey €186 a night for B&B and a room with a sea view. But the room was pretty special - lounge overlooking the sea & bedroom overlooking the quiet street at the back. We had excellent double glazing so when the windows were closed, outside noise was at a minimum. It isn't as luxurious as some 4 star hotels we've stayed in and certain areas were a little tired but
The reception staff were friendly.
The buffet breakfast was exactly that, it had lots of fresh pastries / ham / cheese etc - I would ditch the juice machine though... nasty.
The barman in the bar was delightful when we called for a nightcap on our way in for the night.
I would recommend it but with a note to say, it's expensive & night the most luxurious facilities. There's no outside space, which is a shame but you are just over the road from a great beach.

Room Tip: We stayed in room 410 which was great.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank nickandgail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

On arrival this hotel was beautiful. Went to check in a there was four reception staff that didn't stop their conversation to greet us or even acknowledge our arrival. After checking in our room was just lovely, overlooking the ocean, very clean, beds were comfortable a great hotel if you can ignore the terrible reception staff. The lady who runs the bar had exceptional customer service skills.

Room Tip: I think all rooms are ocean views, check before booking
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

This hotel was way over priced. This was the last place we stayed during our trip to Italy and we were expecting a bit of luxury given that we were paying almost 400 euro for two nights. We were very disappointed when we arrived in the Lido palace.

We had a double room which was really dark and depressing. The cupboards are all a really dark brown and the floor consisted of red ceramic tiles-certainly not the expected decor of a four star hotel. The bathroom was in need of a revamp also and the water pressure in the shower was very weak.

On the plus side, the staff were very helpful and we liked the breakfast. Overall, we would definitely not recommend this hotel. It pained us to hand over E380 for two nights of sub standard accommodation.

Stayed: August 2014, travelled with friends
1  Thank Sunnysider5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

My family and I stayed at Lido Palace for one night on our Italian vacation. Whilst the hotel is advertised as a 4-star hotel, I found myself wondering when it was awarded these four stars: 1965?

The Good:
- Upon check-in, we were greeted by friendly and helpful staff.
- The location is great and is literally 25 meters from the beach.

The Bad:
- The hotel was very tired and is in dire need of renovations... Our room was clean, but noisy due to the single pained windows (and the traffic on the seafront street).
- Breakfast buffet was disappointing with no hot items, not even soft boiled eggs. In addition, the staff was a bit rude and not really present.
- WiFi dropped in and out the entire visit and was effectively unusable.

The Ugly:
- The bathroom was disappointing, with poor water pressure and a drain that was constantly clogging up (I had to fish old hair out of the drain to try and get it to drain properly...it didn't work).

Conclusion:
Many historic hotels successfully trade on their heritage, but modernise themselves beneath the surface of what you can see and touch. This is not the case at Lido Palace....the hotel feels every bit it's age and is way overpriced for what you get.

Room Tip: Stay somewhere else
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  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Brad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

The staff at front desk when we arrived were not particularly friendly. Only one porter who was very helpful.

The location is ideal but that for me is the only good thing about my experience.

Beds-mattress and pillows were so hard and unforgiving that I woke with neck and back pain and then spent fruitless search for anyone to massage out the kinks!!! I can usually sleep anywhere but this bed was beyond compare.

The American Bar- on entering one was immediately hit with a musty mouldy smell and of course no-one there and no atmosphere.

Bathroom- tiny tiny tiny - flooded too easily, no bench space for toiletries so set it all up in the spare cupboard.

Wardrobe- lots of space and tho not enough coat hangers it was clean and tidy same for the dresser.

TV's are I am sure the smallest you can buy and even tho new if you want to be 4 star they could have been a bit bigger especially in the bedroom.

OMG and the stairs ... The porter had my absolute sympathy trying to drag my suitcase up and down stairs.

Breakfast- I am gluten intolerant and when I asked for poached eggs rather than the cheese, meat and bread I was told it would be extra!!! Really!!! They had cold hard boiled eggs but couldn't do me a hot dish!!!

I wouldn't recommend staying here unless of course you are desperate.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

This Hotel has an absolutely great location with our lounge area in our room overlooking the main road and beach. Originally we thought the noise from the road would be an issue but it wasn't. The rooms are well serviced with friendly and courteous staff,. The reception staff are outstanding, giving great advice on surrounding area visits. Breakfast was good, with a good variety. Room was a decent size, not much to complain about actually. All in All great hotel.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Luke M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lido Palace Hotel

Address: Viale Andrea Doria 3, 16038, Santa Margherita Ligure, Italy
Region: Italy > Liguria > Italian Riviera > Santa Margherita Ligure
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Airport Transportation
Hotel Style:
#9 Family Hotel in Santa Margherita Ligure
#9 Romantic Hotel in Santa Margherita Ligure
#9 Luxury Hotel in Santa Margherita Ligure
Price Range: £136 - £559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lido Palace Hotel 4*
Number of rooms: 54
Official Description (provided by the hotel):
In a historic Liberty building on the seacoast of Santa Margherita Ligure, capital of Tigullio, the Lido Palace Hotel welcome guests in an elegant environment with all the conveniences and the best services for either a pleasant vacation or an agreeable business visit. Restaurant and American-style bar with a view of the sea, wellness corner, three conference rooms and a total of 54 rooms and suites, makes it one of the best 4-star hotels of the Italian Riviera, ideal for organizing team building events, incentives and minor corporate engagements.In the heart of the Italian Riviera, capital of the gulf, Golfo del Tigullio, Santa Margherita Ligure is the delightful little sea-side city of Liguria which hosts the Lido Palace Hotel. Along the shore connecting Rapallo to Portofino, in front of the pier where boats depart for Portofino, San Fruttuoso, Rapallo and Cinque Terre, the Lido Palace enjoys a location of absolute prestige among the hotels in Santa Margherita Ligure. Extremely central, facing the sea, within walking distance from the beach, from the elegant streets of the shopping district and sophisticated tourist port, the Lido Palace Hotel is the ideal location to spend a pleasant vacation in the hotel on the Italian Riviera, to experience Santa Margherita and discover the beautiful surroundings from Portofino to Paraggi, from Genova to Sestri Levante.The 54 rooms available in classic, superior, deluxe, junior suite and privilege suite versions meeting any desire for elegance, space and convenience for those choosing Lido Palace Hotel among the 4-star hotels in Santa Margherita Ligure, for a vacation or a business stay. With a sea view, all the rooms are perfectly soundproof, with classic and elegant furnishings. Each has the best conveniences a 4-star hotel can offer. Internet, Sat. TV, telephone, refrigerated bar, safe, air conditioning and private bathrooms with shower or tub and a courtesy beauty kit, complete the convenience of the rooms of Lido Palace Hotel. The restaurant "La Ghiaia" can be booked for groups, lunch breaks, events and incentives, Ligurian specialty cooking classes and cocktail classes.Situated on the Gulf of Tigullio, just a few minutes from Portofino, a spectacular setting surrounds the Lido Palace Hotel in Santa Margherita, an elegant 4 star hotel with meeting rooms, ideal for organizing team building events, incentives and minor corporate engagements. As part of its team building activities, the Lido Palace Hotel organizes cooking classes and kayaking excursions at the Portofino Marine Reserve, for leisure and sharing activities that successfully promote familiarization between colleagues and workgroups ... more   less 
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Also Known As:
Hotel Lido Palace

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