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“Realy bad experience!!!”
Review of BergHotel

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BergHotel
Ranked #13 of 34 Hotels in Bergamo
Certificate of Excellence
Tel Aviv, Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Realy bad experience!!!”
Reviewed 24 April 2014

The staff is a nice family but not professional... me and my wife stayed at the hotel for two night the second night we didn't have hot water "cause it was a nice day" so they didn't heat it.
the first morning we ate breakfast but waited for a tea 20 minutes. in the second day breakfast wasn't even served! (maybe because we were to only gust that day), we waited at the lobby for check out and getting our receipt but after 30 minutes and ringing many time we just left...despite it was on the working hour as the sign said.
even the massage we left with our contact details never got response...
very very disappointing especially with the high rating on the net.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tomer b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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199 reviews from our community

Traveller rating
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    78
    19
    4
    3
See reviews for
32
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Italy
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 April 2014 via mobile

Easy to find, and just a 5 min drive to the airport. Modern looking hotel, Rooms are warm, hence only a sheet to sleep in, basic but clean, could do with extra pillows. Didn't try the breakfast as had to leave early for the airport. Recommended and will use again

Stayed April 2014, travelled as a couple
Helpful?
Thank hadital
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2013

I am a bit late putting up this post because of my circumstances.
I only stayed one night in October but it ticked all the boxes. Very clean with a great choice for breakfast and the receptionist whose name eludes me was so helpful and no question was a drama to her.
The owner even organised a lift for me to the station when I asked if they could call a taxi for me.
This was cheaper than a taxi so anything to save a few Euros.
If ever I was to go back to Bergamo this is where I would stay.
This hotel is definitely one I would recommend.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank disie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Klaipeda, Lithuania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 December 2013

Location is ok, friendly professional staff, clean, bathroom clean and new, reasonable price.I will recommend it to anyone looking for a budget hotel at Bergamo, especially on a way to / from airport. We always looking for family run hotels and this time our expectation were fulfilled as usual. Due to late arrival we were directed to good 'tarttoria' with good Italian food for our late dinner. Same night we were celebrating wife birthday and much appreciate for arrangements me requested .

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Romanas74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grantham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2013

Modern, clean and tidy hotel only 7 minutes drive to airport. Very good breakfast included in room price and free car parking (book a space ahead as only a few spaces).
Ideally need a car if you want to visit Bergamo old town although bus stop nearby.
Appears to be a safe, secure neighbourhood.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larisa, Greece
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 18 September 2013

Pros:
- The rooms were very clean and comfortable; rooms were cleaned and towels were changed daily.
- Free WiFi signal is strong inside the rooms.
- There is Cable TV in the rooms which is free of charge.
- The breakfast had some very very good details like the excellent ham and cheese, the coffee (capuccino) that was made on the spot by the hotel manager and the croissants stuffed with marmelade.
- The hotel is close to Bergamo airport and it is very convenient for an early flight.
- The hotel manager was very friendly and helpful with the directions to the city and for sightseeing. She also gave us a free ride to the airport when we were leaving.
- The hotel is at the city's suburbs, it has a car parking, it is not far from the motorway and it's location is ideal for someone that wants to visit the wider area by a car.

Cons:
- The hotel is located far from the city centre and from Bergamo train station (aprox. 45 mins walk). There is a bus line though passing next to the hotel.
- The breakfast could be a little bit richer by including e.g. vegetables (tomato), more fruit etc.
- There was some noise from the airport but it did not bother at all.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mixalios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2013

Was on a stopover for a business trip and picked a hotel that was the cheapest and nearest the airport, so I wasn't expecting much, was pleasantly surprised. Lovely hotel, near the airport, good breakfast and very clean rooms. Staff were very friendly and helpful beyond what is expected. Zero problems. Would stay again.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ArturPhilibin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BergHotel

Property: BergHotel
Address: Via Per Azzano San Paolo 4, 24126 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 34 Hotels in Bergamo
Price Range (Based on Average Rates): £
Hotel Class:3 star — BergHotel 3*
Number of rooms: 16
Reservation Options:
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