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“Fantastic”
Review of Petronilla Hotel

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Petronilla Hotel
Ranked #1 of 34 Hotels in Bergamo
Certificate of Excellence
Reviewed 27 September 2013

Beautiful room, friendly, helpful staff and excellent dinner and breakfast, what more could you ask for? Our first visit to Bergamo and we got a warm friendly welcome and good advice about where to go to get the best out of our , unfortunately short stay.

Stayed: September 2013
Thank 832christineg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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133 - 139 of 458 reviews

Reviewed 24 September 2013

What can I say? Small boutique hotel in centre of Bergamo. Ideally situated for Lakes, Alps and Milano. Lovely clean rooms, free parking, free internet.
But the main plus point has got to be the staff. Everyone from the Management downwards were very kind, helpful & went over & beyond their duty. Will not mention names lest I forget one, but each & everyone were perfect. Thanks.

  • Stayed: September 2013, travelled as a couple
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4  Thank JoeandMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

Stayed here in early September. This is a superb boutique hotel and is fully deserving of its TA rating. While the property is in excellent condition with nicely decorated rooms in an individual style what really distinguishes this hotel is its Manager Ute Wilmer. From her genuine welcome to the efforts to locate a missing face cream after we had left, Ute really made our stay at the Petronila.

Stayed: September 2013, travelled as a couple
1  Thank BC1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013

Petronilla hotel was our first hotel in Italy after a two-day trip driving from Holland with a quick stop and night in a hotel close to Basel in Switzerland. We have stayed at a number of hotels in Italy and Petronilla was by far the most enjoyable place we stayed at in two weeks. It is a very nice boutique hotel with fantastic and friendly service and a very tasty buffet breakfast. Would recommend to others in a heatbeat.

  • Stayed: July 2013, travelled as a couple
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1  Thank Erik_Drost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

Everything about this hotel is lovely. Ute is a gracious hostess, each person we encountered was equally lovely. Room was beautiful, nice size, incredible bathroom, attention to detail is superb. Breakfast a feast, linens, silver and glassware all beautiful
A great base for exploring the area

  • Stayed: September 2013, travelled as a couple
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2  Thank MaryFrances1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Stayed for two nights at the start of our holiday. Very warm welcome from Ute and the staff. Lovely buffet breakfast. Great room with good bathroom, robes, and little balcony. Good location in centre of the Citta Bassa. Would definitely recommend and stay again if in the area. Enjoyed Bergamo but two nights were enough.

Stayed: August 2013, travelled as a couple
1  Thank Cf2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

The Petronilla is a star of a hotel in a lovely town. Having decided to take a few days away for a peaceful break (Bergamo is a stunning place to visit) we settled upon the Petronilla having read the reviews on Tripadvisor. As already reflected by other reviewers, everything about the hotel is perfect - the conversion to a modern, chic - but very comfortable - hotel has been really well executed - the rooms are spacious, showers/bathrooms excellent and the communal area (for breakfast, afternoon cup of tea or evening drinks) is well set out and pleasant to sit in after a hard day climbing the hill between the lower and upper towns.

Everything about the hotel was beautifully prepared to the last detail - from the choice of furnishings to the layout of the breakfast! Breakfast was good, particularly given the size of the hotel - with a good range of fruit, cold meat, cheeses, yogurts, bread and local cakes (I believe the cakes are homemade - well worth an indulgent breakfast). If the weather is good enough, it's a great start to the day to eat your breakfast out in the courtyard.

If you want a treat, go for the room with the Jacuzzi - nothing like it to massage away the aches of a hard day sight-seeing.

The service was outstanding - nothing was too much trouble for any of the staff, who were only too happy to check out trains and buses to the local lakes and other places of interest, make recommendations for local sights and restaurants (especially the ice cream shops!) and genuinely keen to make us have a great time in Bergamo (which, by the way, is well worth a 2-3 day visit).

A special treat was always waiting for us on after housekeeping had visited - on our arrival we had a selection of local biscuits and candied fruits (which we found out were made by the owners, when we asked), on another day, a selection of fruits, and on our final day, an assortment of chocolates.

If all the Bergamo gastronomic specialities take you on a guilt trip, the hotel has a small gym with a treadmill, cross trainer and bicycle - if you feel the need (the alternative is to run or cycle up the hill linking the lower and upper town!)...along with a small spa facility.

I guess all the rooms are probably similar (aside from one room having a Jacuzzi) and since the hotel faces a quiet side street, it probably doesn't matter whether you have a front-facing room or not (the double glazing worked really well anyway) but having an inside room facing the courtyard is probably worth requesting.

Room Tip: Room overlooking the courtyard are probably quieter is you want to sleep with the windows open. Only...
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  • Stayed: August 2013, travelled as a couple
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2  Thank LondonTraveller006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Petronilla Hotel

Address: Via San Lazzaro 4, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Room Service Wheelchair access
Hotel Style:
Ranked #1 of 34 Hotels in Bergamo
Price Range: £137 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petronilla Hotel 4*
Number of rooms: 12
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