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“Excellent place for that special occasion”

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Grand Hotel Villa Serbelloni
Ranked #3 of 16 Hotels in Bellagio
Certificate of Excellence
Essex, UK
Level 5 Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Excellent place for that special occasion”
Reviewed 23 July 2011

Stayed here 3 nights to celebrate my wife's 'big' birthday - can't tell you which one but it rhymes with nifty!
Top class service from check-in to check-out. Had a meal in their main restaurant on one of the evenings. Nice, but pricey - but then staying in a 5 star hotel in Bellagio on the edge of the lake, you'd expect it to be! Lovely room (304) with a balcony and a lake view, great breakfast room, nice pool(s), polite, attentive staff and excellent service. Was over a week ago now and my wife hasn't stopped banging on about it! Worth every penny. If we ever went back to Bellagio, we'd stay here again.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve_Dalton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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802 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
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English first
Cumbria,UK
Level 4 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 July 2011

Our 3rd/4th visit and always a pleasure to return.
The accommodation is superb, especially if you have a Lake view and the common rooms are anything but "common". There is a superb outdoor pool as well as indoor for cold or wet days. I used both because on 1 day it rained. They also have a spa which we didn't use so cannot comment.
The breakfasts are held in a magnificent room (probably the original Ballroom whilst evening meals are held on the glass enclosed terrace with sliding glass for summer nights. From here you get an amazing view up and down Lake Como.
The staff are very professional and the most entertaining is Head Waiter? Francessco
The fact that we saw a number of regulars from previous years says it all!!!

Room Tip: Recommend Lake View or at least side lake view we stayed thid time in room 65 ground floor overlooki...
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank aussieboy7747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MuscatOMAN
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 July 2011

From the minute we arrived until we left ..we enjoyed everything. The staff were friendly. the breakfast was delicious and extensive. Will defintely go back. The room was spacious and and very clean. We had lovely views of the lake.

Room Tip: We had a room of the lake which was stunning.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Keentraveller001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 July 2011

for a 5 star hotel you would firstly expect a greater variety of food for your breakfast. The staff are helpful but there are only one or two that i really felt love their work.
Not sure if that is because most of us are foreigners...

restaurant Misti was fabulous the first night, had the beef as a main and the icecream which is a treat. the second time we went i had the local fish, very average...
I get the sense they are trying to save on the $$$ as times are not as good as they have been in the past.
Sharon

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank sg88862
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 July 2011

This is the most beautiful building architecturally, and scenically; position wise right on the lake with lovely grounds and views. Very imposing with magnificent reception rooms, which feel almost museum like. A bit like staying in a National trust mansion, but as guests you are funding the upkeep of this building, and you are not allowed to forget that fact.
Two glasses of wine will knock you back 36 euros, and two cups of tea and biscuits 26 euros. This seems acceptable to the Americans with their favourable exchange rate but for the Brits is pretty steep.. and there were very few Brits staying there as a result. We felt the staff were on the whole helpful but they seemed to favour the Americans. I felt we were always being watched and assessed, and sometimes felt uncomfortable, their manner could be taken as patronising. When we questioned the price of the wine we were basically told in no uncertain terms by the girl on reception, that we were not the right material for a five star hotel. This attitude was rude and unnecessary we felt. The bedroom was not as large as I had hoped for, and they do not encourage you to use it in the day time, no sofa, and only one very low nursing chair. we ended up putting two dining type chairs by the window to sit and look at the view, but there was no table to eat at, and apart from a very basic continental breakfast (two dry rolls and two croissants, orange juice out of a packet? certainly not fresh) served in the room there was no other room service, which was poor for 5 star deluxe. (Breakfast in the dining room however was very good and the staff very helpful there.) The bed was not all that comfortable, sheets and blankets, ( not duvets), only two pillows, no luxury really in the room. Although the room was pretty, just not hugely functional or comfy. The bathroom was very nice, but the shower cubicle very small. You cannot close the bedroom doors without slamming them, (as they are like heavy fire doors?) however hard you try, hence a lot of noise from neighbours all the time...which is a shame and a problem with most hotels. Undoubtedly a beautiful hotel, but you need to be happy to pay high prices to stay there, ie: if like us you need to ask how much the wine or the food is, don't stay there!

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank thesaurus23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 June 2011

Positives:
Parts of the hotel are beautiful (grounds, pool, dinning room, etc)
Negatives:
Rooms are old, Hotel needs a lot of TLC.
Most of the staff were not friendly (Felt as if I was putting them out) .
Expected more from a 5 star hotel.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Kimmichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highland, UT
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 June 2011

I read a bunch of reviews on this place and had mixed feelings about coming. But my hesitation proved completely ridiculous. The location is the best in Lake Como. Right next to all restaurants and shops in Bellagio. Bellagio is the heart of Lake Como.

This hotel is a converted old villa and utterly gorgeous. The reliefs on the ceilings and the breakfast room are stunning. Rooms are unbelievable. Beautiful, great towels, modern, big and great views. Perfect.

I'm an experienced traveler and this place is absolutely worth it. Don't stay anywhere else in Lake Como. Several people recommended this place, including natives of Italy. Pool area is pretty. Indoor pool is incredible. Steam room had eucalyptus scent. Lounges are large and beautiful. Staff us knowledgable and friendly. Turndown service is good. There is a place to swim in Lake Como-- a dock and diving board.

Breakfast is horrible but that is the only bad thing I have to say about this place. I hear the restaurant is not a good value. But there are plenty of good places to eat within walking distance.

Love it. Wish I could live here. If you're coming to Italy, don't miss the most beautiful town in the world.

Room Tip: Request a room in the newer section.
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelerut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Villa Serbelloni

Property: Grand Hotel Villa Serbelloni
Address: Via Roma 1, 22030 Bellagio, Italy
Region: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Bellagio
#4 Romantic Hotel in Bellagio
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Grand Hotel Villa Serbelloni 5*
Number of rooms: 95
Official Description (provided by the hotel):
The Grand Hotel Villa Serbelloni is one of the oldest and most elegant hotels in the Lake Como area and the only 5 star de-luxe hotel in Bellagio. From April to November the salons and the large lakeside garden offer guests the chance to enjoy a holiday far from the madding crowd and close to nature immersed in one of the most beautiful panoramas in the world.Lovers of peace and quiet can alternate the pleasure of a poolside drink with beauty treatments and programmers at Villa Serbelloni SPA, the hotel's own beauty farm. Or they can set off from the private dock for a motorboat trip to the historic gardens along the lake which, in Springtime, attract tourists from all over the world: especially for the wonderful flowering of the azaleas. ... more   less 
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Also Known As:
Grand Hotel Serbelloni
Grand Hotel Bellagio
Villa Serbelloni
Grand Serbelloni Hotel
Grand Hotel Villa Serbelloni Bellagio, Lake Como, Italy

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