My husband arranged for us to stay here for a couple of days to celebrate my birthday - and they were two magical days. You cannot fail to be impressed when you arrive at the hotel by the beauty of the setting. And straight away the super attentive service kicked in. We had arrived a little early and they were worried that our room wasn't quite ready - we weren't bothered, we just wanted to park and lose our luggage but within a few minutes we were contacted to say we could have our room. We were given a very quick guide to the hotel and its facilities (indoor pool, outdoor pool, garden, 2 restaurants, beauty spa, fitness centre, tennis courts etc.) before being taken up to our room. And we got very lucky - we had a room right at the front of the hotel with perfect views out over Lake Como. The bedroom was beautiful and the bathroom was huge. My husband had arranged for some flowers and champagne - the spectacular bouquet was already in the room and as soon as we set foot in the room some one turned up with a perfectly chilled bottle of champagne.
We ate in the Terrace restaurant both nights and the service was fantastic - just really proper, old fashioned. perfect service. A great maitre, sommelier and a team that clearly took pride in what they did. And the food was terrific too! And again, what a view.
Through out the two days it just felt like whatever weird or wonderful request we could come up with the response was always 'of course, no problem' (such as arranging for my flowers to be boxed so I could get them home).
Having said all this, I can understand why this hotel would not be for everyone - the decor is extremely opulent which I could imagine some people may find a little too much, perhaps even stuffy. The place does have an overall old fashioned feel and to be fair most of the guests staying were older. We also wondered if we would have felt the same had we not had such a good room and view. And yes, it is expensive and I agree with some comments on here that having to pay extra at breakfast for items such as omelette seemed a little cheeky.
But for us, the experience was just perfect.
- Official Description (provided by the hotel):
- The Grand Hotel Villa Serbelloni is one of the oldest and most elegant hotels in the Lake Como area and the only 5 star de-luxe hotel in Bellagio. From April to November the salons and the large lakeside garden offer guests the chance to enjoy a holiday far from the madding crowd and close to nature immersed in one of the most beautiful panoramas in the world.Lovers of peace and quiet can alternate the pleasure of a poolside drink with beauty treatments and programmers at Villa Serbelloni SPA, the hotel's own beauty farm. Or they can set off from the private dock for a motorboat trip to the historic gardens along the lake which, in Springtime, attract tourists from all over the world: especially for the wonderful flowering of the azaleas. ... more less
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- Also Known As:
- Grand Hotel Serbelloni
- Grand Hotel Bellagio
- Villa Serbelloni
- Grand Serbelloni Hotel
- Grand Hotel Villa Serbelloni Bellagio, Lake Como, Italy