My husband and I stayed at the Hotel du Lac for four nights. I booked this particular hotel because I have difficulty climbing steps and this was right on the lake and directly across from the ferry dock and ticket office. The hotel's location was perfect- within steps of good restaurants and lots of shops. I booked on line and when we arrived I asked if our room had a view of the lake and was told that it did not but that we could upgrade to a room with a view and a balcony and we opted to do this. Our room was quite large and had a desk and chair, two twin beds pushed together and another twin bed and a chair. The bed was fairly comfortable and we did have a good night's sleep each night. The balcony faced sideways and did have a view of the lake. It is certainly not the fault of the hotel that it rained three of the four days we were there- but unless you were out on the balcony, there was no view of anything and no other window in the room. The moral of the story is to check the room before agreeing to an upgrade.
The bathroom, while adequate, had a shower head and door that just were not compatible and flooded the bathroom each time we showered. We reported it to the front desk and were told it would be checked and if not fixed extra towels would be provided. It wasn't fixed and we did not receive extra towels.
The best way to describe the hotel is bland and in need of an update, but comfortable nonetheless.
The breakfast buffet was very good and the choices were plentiful. The breakfast room is a large room with large windows giving a beautiful view of the lake.
The staff were helpful and the cleaning staff did an excellent job.
Overall our experience was okay but a bit disappointing.
- Official Description (provided by the hotel):
- Hotel du Lac in Bellagio Italy is a charming small hotel. On lake-shore 30 miles from Como and 60 miles from Milan. ... more less
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- Also Known As:
- Du Lac Bellagio
- Hotel Du Lac Bellagio, Lake Como, Italy