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“Just lovely . . .” 4 of 5 bubbles
Review of Hotel Florence

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Hotel Florence
Ranked #8 of 16 Hotels in Bellagio
Certificate of Excellence
Melbourne, Australia
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Just lovely . . .”
4 of 5 bubbles Reviewed 24 October 2013

The service here was very good, reception was very helpful, answering questions about getting around on boats or trains and booked tours readily and knowedgeably. The rooms were quite spacious and decorated very nicely. We loved going to the bar downstairs for a final drink of the day where the lass who regularly served us was welcoming and friendly. The staff in the breakfast room were particularly helpful and welcoming too. In terms of service, their staff have certainly "got it right".

Room Tip: If you wish to truly enjoy staying "on the lake", make sure you get a room that overlooks...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Josephine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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563 reviews from our community

Traveller rating
    327
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    47
    12
    12
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Westlake Village, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 19 October 2013

The hotel is in a perfect location right on the lake near the ferry landing.we walked everywhere! Our room was large with a lake view. We had wanted a balcony, but since it was very cold we didn't miss it. The staff was very helpful from carrying our bags, arranging water taxi tours, suggesting day trips , recommending restaurants, printing boarding passes and even opening the bar and making us coffee on our last morning( we had to be picked up too early for breakfast) .

Room Tip: Get a lake view!
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karenla06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 17 October 2013

Bellagio, one of the most beautiful places. What made our 3 day stay most enjoy was the Hotel Florence and its staff, in particular Georgia who was an angel. Paola was also extremely helpful.
The view from our room number 45 was stunning!!!!

Once you get to the rooms, you will find pristine conditions , --- and this was 3 days before the closing for the end the season.

We will be back next fall.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rzbww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trumbull, Connecticut
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 12 October 2013

You can't beat the location of this hotel, right on the main drag in Bellagio, one of the prettiest places on earth. Our room (54) was on the top floor and had two window looking out onto the lake.

I wouldn't say that this hotel was strong on amenities, but the bed was comfy and you really couldn't beat the view. The bathroom was serviceable.

The desk staff and the wonderful Giorgia who served us breakfast every morning made you feel more than welcome. Then next door is the Bar Florence, for a drink before or after dinner. Also very good service there.

I would stay here again, and hopefully in my lifetime I will be able to do just thAt.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
475 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 317 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

Ok, so we checked out every review on this site for Bellagio hotels before making the best
decision with the Hotel Florence. It is by far the best option going if you want great value,location and excellent customer service. The hotel is the last in the row of boardwalk
places at lake front elevation. The location is perfect as it is close enough to walk from ferry landing, yet far enough away not to hear noise from water taxis or town crowds. The hotel has an elevator lift, which is such a treat when you have heavy luggage. The lovely breakfast room provides great options, plus good service. The bar is fun and inviting, with great lake view from the lake front patio (weather permitting). Guest rooms are good size with big beds, although hard mattresses with firm pillows, which seems to be a common thing in Italy. Bathrooms are good size (but be warned that as with most of Italy you will have a bathtub only with shower handle spout, so you must sit in bath to wash your hair). This is a small compromise given the quaint accommodations and rate value. There was a small flat screen tv in room but we never turned it on. Internet connection is very good, a small room safe is provided, plus nice bathroom products. The staff is very kind and will help in any way. We had room 6, which was on second floor in center of building overlooking Lake Como through a darling window with shutters. It was quiet in the evening and we never heard outside noise or neighboring rooms. Please be advised, this hotel does shut down by October 15th for the season. We just squeaked in before the closure. Their popular restaurant with indoor seating or lakeside patio dining closes at the end of September. We were not aware of this until we stayed on property. We found that many restaurants do shut down in fall and are not open during colder weather months. I am not sure how you can book for next season with the closure, but I would plan a stay before middle of September for the best weather and dining choices. It was very quiet in town while we were there, as it is the end of tourist season with colder temperatures. We took note of other hotels that were good options but they were located up very steep cobblestone walkways that would be very hard to access with luggage, or water side hotels at very steep prices with possible noise challenges. It did rain while we were there so we were thankful to be at Hotel Florence on flat ground with no steep walkways with slippery rock paths. Water taxi service does reduce the schedule for fall starting on October 1st, although you can take both passenger ferry or auto ferry so transport options were still plenty. The hotel is so very charming, quiet, clean, friendly and a wonderful treat after a day of shopping, exploring or hopping from one village to the next via boat taxi. We were very happy with our choice and would return here again and again. We arrived through Milan airport, took the train to central station, then transferred to Vareena train for a one hour, then off there for a 5 minute downhill walk to ferry landing. Boat to Bellagio is a short 10 minute ride.

Room Tip: Room 6 on 2nd floor, close to lift, only one neighboring room on left, so very quiet spot and great...
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank DMHappyTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

Recently spent four nights here. Room was a good size and beautifully furnished. Shuttered windows opened to a glorious view of the lake and mountains.Close to ferry and other sights in Bellagio.Breakfast was good but we were a little disappointed that it was not served outside with a view. The outdoor dining terrace was great for drinks while watching the sun set.Staff very friendly and helpful.

Room Tip: We had a corner room on fourth floor, great views from the balcony in both directions.
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Dianne4travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bedford
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

We stayed at this hotel for 6 nights this month. It is located right on the lakeside close to the ferry station. The rooms are large and beautifully, though quirkily, furnished. We had a lake-view room with fabulous views. Breakfast was both cooked and continental. All the staff were very friendly and helpful. The bar is well stocked and the food in the restaurant was very good. The one drawback was that the bathroom didn't have a proper shower.

Room Tip: I would definitely recommend having a lake-view room.
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cnewman9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Florence

Property: Hotel Florence
Address: Piazza Giuseppe Mazzini 46, 22021 Bellagio, Italy
Region: Italy > Lombardy > Lake Como > Bellagio
Hotel Style:
#8 Romantic Hotel in Bellagio
#8 Family Hotel in Bellagio
Price Range (Based on Average Rates): ££
Number of rooms: 30
Reservation Options:
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Also Known As:
Florence Hotel Bellagio
Hotel Florence Bellagio, Lake Como, Italy

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