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“Fine hotel, great staff”
Review of Hotel Florence

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Hotel Florence
Ranked #7 of 16 Hotels in Bellagio
Certificate of Excellence
Reviewed 25 June 2014

The Hotel Florence is an easy walk from either ferry dock with a staff happy to help out. Check-in was easy and we got the room we requested, with two balconies overlooking Lake Como. Gorgeous. When we had to shift rooms, the hotel went out of its way to keep us on the same floor, which was helpful.

We'd brought a bottle of prosecco with us, and the bartender was happy to loan us an ice bucket, fill it with ice, and provide two glasses. He was also pleased to give us his recipe for an Aperol spritz -- which we enjoyed all through Italy.

The hotel lobby and public areas have a between-the-wars look and feel that make you think you're in an Agatha Christie novel. Very comfortable and worth more than its three stars.

Room Tip: Get a room with a view of the lake.
  • Stayed: June 2014, travelled as a couple
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Thank PVWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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193 - 199 of 606 reviews

Reviewed 21 June 2014

Beautiful views, well kept. Great breakfasts. Georgia in the dining room is a treasure, she's warm and engaging. Staff generally very pleasant and accommodating. Delightful stay. Location right on lake perfect. Garden room on second floor lovely.

  • Stayed: June 2014, travelled with family
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1  Thank Peg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

We stayed for five nights in a large corner room with balcony...note, the balconies are small so if you want a large space to sit out on you will need to request the rooms with a terrace. We loved it....the views are incredible and location is fantastic. Agree with other reviewers re the lack of a shower curtain being frustrating as was the complete lack of hooks to hang towels up on in our room. My only other complaint was the lack of glasses - we were only provided with a number of disposable plastic cups. Apart from that, the staff are great and the hotel is fantastically quirky with lots of little nooks and crannies to sit and read a book in.

  • Stayed: June 2014, travelled with family
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1  Thank Lasteele1804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

My wife and I have recently returned from a four night stay In Hotel Florence. We were in room 53 on the top floor with a fabulous view. The staff, especially those on reception, were extremely friendly and very helpful regarding places to visit, how to get there and use of the lake boats. The breakfasts were really good with plenty of options. Like other reviewers, the only downside for us was the lack of shower curtain which meant we tended to take baths rather than end up with the bathroom floor flooded. We never got round to trying the restaurant mainly due to Bellagio having a number of lovely places to eat. Some day we hope to return to both Bellagio and Hotel Florence.

Room Tip: Ask for a lake view
Stayed: June 2014, travelled as a couple
Thank RussC1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

This is a cute little hotel with extremely friendly and helpful people. We booked a lake view room and we had an excellent lake view but just that the window was small. You will have to request a balcony if you want to sit out. One reminder to all the guests is that they have a spa room and also massage service. However, the spa room is only open on request and masseuse is freelance. If you want to use the spa, you will have to book at least 2 hours prior for them to heat up the room and you will have to book massage service at least a day ahead. I didn't know about the spa room and, due to a dinner plan, I didn't have enough time to wait for the spa room to be heated up. The hotel is right by the waterfront and right at the pier of all passenger ferry and one minute walk from the vehicle and passenger ferry. The only down side of the hotel is that the bathtub did not have a shower curtain. This made it very difficult to take a shower without worrying about splashing water all over the place.

  • Stayed: May 2014, travelled with friends
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1  Thank Ikatfloral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

We loved this hotel and the wonderful staff that hosted us. We enjoyed our suite (rm #1) with a claw foot tub and the breath taking views of the lake and the sunset from our balcony. Paula was the perfect hostess giving us great recommendations of places to go and not to miss sites. Georgia, the breakfast hostess, was such a joy and was wonderful to talk to. We had dinner at the restaurant and the menu was absolutely fabulous.

Room Tip: Easy walk from boat launch to hotel - no stairs
  • Stayed: May 2014, travelled as a couple
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Thank Lori J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

We stayed in room #3 which was a suite with a huge shared terrace with breathtaking views. You must get room 2, 3, 4 or 5 if you want a balcony/terrace that is worth the extra money....and it is worth the extra money. Rooms 2&3 share a terrace and 4&5 also. When sending pictures back home, my family thought the terrace was for the entire hotel--that's how big it is. The staff (especially Timmy who is part owner) was fabulous. Highly Recommend!

The only downside is the handheld shower with no shower curtain, the bath products and hair dryer. We spent 2 weeks in Italy and this is the only hotel where you would want to bring your own shampoo, conditioner and hair dryer.

  • Stayed: May 2014, travelled with friends
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Thank MaryBaldauff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Florence

Address: Piazza Giuseppe Mazzini 46, 22021 Bellagio, Italy
Region: Italy > Lombardy > Lake Como > Bellagio
Hotel Style:
#8 Romantic Hotel in Bellagio
#8 Family Hotel in Bellagio
Price Range: £124 - £139 (Based on Average Rates for a Standard Room)
Number of rooms: 30
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Also Known As:
Florence Hotel Bellagio
Hotel Florence Bellagio, Lake Como, Italy

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