If you like being treated like scum by snooty people and enjoy loud crashing noises during the night along with paying for internet connection, stay here.
What you think you are getting: a good deal at a 5 star hotel.
What you actually get: A room above the hotels' gym and parking facility. Prepare to be treated like a hobo by the main hotel's staff. The only positives are that the apartment does have a good amount of space and that the room is cleaned daily.
The cons: don't expect a 5 star room. Apartment interior while spacious is dated and very basic. Shower is small with only 1/2 of a shower liner to prevent the bathroom from flooding (but printed with the Villa Serbelloni logo - just to remind you how you're getting screwed by not paying the ridiculous prices of the main hotel!) TV in living area is very old with only 7 channels (although we did not come to Italy to watch TV, but just below expectation for what we thought this hotel might be offering.) The weather in early May while we were here was decently warm during the day, however the heat was running and we could not turn it off. We had to keep the windows open at all times to keep the rooms cool enough. We tried to borrow an iron to smooth some wrinkles out of one of my husband's shirts (his luggage never made it to Italy) but our request was refused - we were asked to use the hotel's laundry service which charges 30 Euros per shirt. Outrageous! But as overall proof that this hotel is stuck in the past is the 7 Euro charge per wireless device for internet access. EVERY other hotel we stayed at in Italy, including a tiny family run B&B in a town of 2,000 people offered free internet access.
We would not even recommend staying at the Villa Serbelloni itself after walking through it. Yes, it is a neat old building, but it looks more like a museum than a comfortable place to stay. It is obvious that Villa Serbelloni is resting on its laurels of perhaps a past splendor.
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- Also Known As:
- Residence l`Ulivo Hotel Bellagio
- Residence L'Ulivo Bellagio, Lake Como, Italy