My wife and I recently stayed for 5 nights at the Silvio and whilst we were generally happy with the hotel we also felt a little disappointed by some aspects. Perhaps our expectations had been raised by the many very positive reviews we had read beforehand.
The location of the hotel is ideal for guests using their own transport as it is outside the more congested centre of Bellagio. For those using public transport there is a bus stop directly outside. There is also the super vista of the lake from the hotel so it is worthwhile trying to book a room with a good view. The walk through the gardens of Villa Melzi is very enjoyable (the cost of a multiday ticket is not expensive) and provides superb views over the lake. Another alternative to the main road is a pleasant and slightly longer route back along via Valassina. The hotel also provides a useful free drop of and collection service although understandably this is not available all of he time.
Our room was fine but not particularly large. It was located on the side and above the outdoor part of restaurant so we were concerned about the possibility of late evening noise from below that had been mentioned in some previous reviews. However this turned out not to be a problem even during the busy national holiday period. Noise was mainly from the adjoining rooms and due to the apparantly thin walls.
Generally the service from the hotel staff was helpful, friendly and efficient. The range of food at breakfast was reasonable without being particularly outstanding. We've had better breakfasts in Italy and we've certainly had worse. Although the hotel's room prices are good compared with some of those more centrally located in Bellagio, there were a few aspects that we found a little niggling. On arrival in the bedroom a couple of small bottles of drinking water are provided together with some tea bags and sachets of coffee. These were not replaced once they had been used and we also had to ask for further containers of shampoo once our initial supply had been finished. As I've mentioned, these are only minor niggles but they could be resolved easily and quite cheaply.
Unfortunately our experience in the hotel's restaurant was far from positive. Whilst the food was quite good, sadly the service we received was very poor. After being seated at our table we had to wait approximately 10 minutes before receiving a menu or wine list. Even when it was realised that we had not been served, there was no apology or acknowledgement. We then had to wait another 10 minutes before anyone returned to take our order and again neither an apology nor an explanation was offered. We were not impressed and if an alternative restaurant had been nearby we would have walked out. Even when our food was served it was not with any great degree of friendliness or interest.
Overall I would recommend staying at the Hotel Silvio but on the evidence of our experience at the restaurant I would advise against eating there.
- Official Description (provided by the hotel):
- Each of the 21 comfortably equipped rooms offers an en suite bathroom with shower; private telephone; satellite TV set; hair dryer; safe; air fan and heater. "Mansarda" level rooms are also air conditioned. At the disposal of each Guest, there is also Sun Terrace; open air, free Parking; Garage. ... more less
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- Also Known As:
- Silvio Hotel Bellagio
- Hotel Silvio Bellagio, Lake Como, Italy