I have got to say i did not know what to expect after reading some of the terrible reviews of this hotel,they were certainly not justified. i have just spent 11 nights in this hotel with my husband and our room was lovely. We had a side lake view, it was new with upto date bathroom with a lovely walk in shower. our room was quiet and fully air conditioned. The breakfasts were more than adequate but please supply proper glasses for fruit juice not plastic.
We had half board and the food was 3 star, not brilliant but ok,the pasta dishes were very good but the main course needs improvements. Mary on reception was excellent and we had exchanged e-mails before going to bellagio about some of my concerns and she was very helpful and if i asked for anything eg clean towels they were there straight away. Thanks mary for making our stay enjoyable. Bellagio itself is lovely although quite expensive ,we got a pass for the ferries which was well worth the money.
The trip to Switzerland was excellent,and cerri our crystal rep could not have been any better she was very good and always on hand,so all in all anyone who has booked this holiday enjoy.
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- Also Known As:
- Excelsior Splendide Bellagio
- Excelsior Splendide Hotel
- Hotel Excelsior Splendide Bellagio, Lake Como, Italy