We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Excelsior Splendide
Ranked #11 of 16 Hotels in Bellagio
Reviewed 2 February 2009

A well situated hotel on the Bellagio lakefront within a couple minutes walk of the ferry terminal. This hotel has seen grander days and the decor in the guest rooms is quite dated. However, whilst it was basic, the rooms were cleaned daily and the bathroom was spacious and the water hot! The bed was also comfortable. The weak point of the stay was the breakfast which was plentiful but basic and repetitive. Typically consisted of a continental breakfast (croissant, rolls, meats, cheese, jam) with limited choice of cereals. Disappointingly for an italian hotel the coffee came from a vending style machine. Fruit juices were reconstituted and fresh fruits and yoghurts were offered occasionally rather than daily. The hotel was within easy walking distance of all Bellagio's amenities. For the price and location it was excellent value, and on a budget it would be recommended for a stay in this beautiful location.

  • Stayed: June 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SallyJMGray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (542)
There are newer reviews for Hotel Excelsior Splendide
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

348 - 354 of 542 reviews

Reviewed 12 October 2008

This hotel truly is the tired 'gentile old lady' and of 'jaded spendour' referred to by a previous reviews. Certainly a convenient beautiful lakeside spot with plenty of traditional Italian character, especially the spiralling marble staircase and ceiling fresco on the top floor, but unfortunately needs to have the breath of life pumped in to it! This would certainly not take much doing and with the exception of what felt like low camp beds, in our room at least, the cost would be minimal. The staff did not have any joy in their job which was particularly noticeable at breakfast and the tables were set out like school dinners. Don't get us going on the coffee and the ham!!!! There was a tranquil garden with a small swimming pool and with the exception of one other family we thought we had stumbled on a secret garden that could look so much more attractive with just a little effort in the style Italians are famous for. On booking in we were told there was a problem with the plumbing in our room and it was not ready so we were being sent to another hotel - big sigh..... However it was the Metropole a few steps away! We were greeted with a warm welcome and a very brief check in and given a 3rd floor corner room. There was a small balcony overlooking the lake, a further window overlooking the over side of Bellagio and the bathroom had balcony doors that opened to reveal another beautiful aspect as this magnificantly charming place!! What a treat to find a roof top sun terrace with what must be rated as one of the top most perfectly breathtaking views in the world!! The lakeside restaurant below was inviting with good food had the view that you would never tire of and was heated overhead as a slight October evening chill drew in. The head waiter and all the staff were jovial and happy and helpful with that wonderful Italian style. Unfortunately after our one day very pleasant and comfortable experience we had to move a few steps up the road back to the Splendide for our last 2 days. However we did return to the Metropole in the evenings to eat and a sneak back up to 'our' roof top sun terrace with panaromic views. There is no reason, that we can see anyway, that the Splendide could not reach this same standard of happiness that is contagious in a place like this. We would perhaps choose this hotel again as a base but only if the price was extremely good.

  • Stayed: October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank anndave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2008

Panicked like mad once we'd booked the Excelsior on Expedia as others spoke of bed bugs etc! It was lovely! We got a lake room, no 24 and the huge french doors swung open to reveal the lake and mountains. It's a great hotel. The breakfast was basic but included in the cheap price (100 euros a night I think we paid) but we got hot drinks,juice, yoghurt, dried fruit, fresh fruit, cereal, bread rolls and croissants - more than enough for us thank you! The bathroom was a bit basic, no shower curtain or anywhere to hang the actual shower, but really hot powerful water supply so nothing to grumble about really for the price.

The location is spot on, you couldn't ask for better. The swimming pool is a hidden treat - you get to it on the 1st floor and its set in a pretty private garden with railings. Really nice place to sunbathe away from the town.

We took someone elses review advice and went to the Metropole for the lakeside meal, lunch or dinner is fab... and the Florence Bar does excellent coffees, panninis or champagne!! We also went to Il Baschia up the cobbles towards the hill which has a grape vine growing all over the outside, and the meal was just wonderful and really reasonable.

The most spectacular hotel in Bellagio is the Grand Hotel Villa Serbelloni. All the others can't compare but are very good as its such a classy resort.

We took a boat trip down to Como itself to have a nose around, but it isnt a patch on Bellagio - I can see why they call it the Jewel of Como.

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank kayebet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2008

The hotelrooms are very clean and we had a lot of space. The staff was very friendly and helpfull. We enjoyd our staying in the hotel and if we go back to Bellagio we will stay in this hotel again.

  • Stayed: August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank jsbeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2008

We stayed at this hotel from 6/22-6/24/08. After reading many of the mixed reviews I was a bit nervous about my decision knowing how picky my wife & daughter are about their hotels. Even my 14 yr old daughter always tells me to book us in a 4 or 5 star. This was a very busy time to book a hotel in Bellagio & all the other hotels were completely sold out (I was booking 2 months in advance), so I had no choice & decided to chance it since we really wanted to stay in Bellagio.

I had booked through Orbitz & had emailed the hotel to request a lake view room that had been updated with A/C. I had emailed the hotel several times before we arrived to confirm our reservation & always got back a quick professional friendly reply.

When we arrived we thought the hotel was in an excellent location right near the ferry dock & as close to the water as you could get. It looked nice from the outside & looked decent when we walked in. You could tell in it's day this hotel was probably very beautiful. It looked like it could use some updating, but it was clean & we found the hotel staff to be very friendly & they spoke excellent english.

When we checked into our lake view room we discovered the room had not be made up yet nor did it have A/C. We called down to the front desk & told them we definitely wanted a room with A/C since the temps were in the mid 90's & humid when we were there. They told us all the lake view rooms with A/C were taken, but they immediately put us in a nice updated room on the 4th floor that did not have a lake view, but the A/C worked great in the new room & we were happy to settle for this thinking we were going to be all day out on the lake anyhow. I believe they also told us that the 4th floor has been completely updated. So you might want to request that floor when making a reservation.

There was one cute, bubbly girl who worked behind the front desk who was super friendly & she was very helpful. We even met her one day on her day off when we were shopping in Bellagio & she even stopped & talked with us for while. She seemed like a real person (Can't remember her name).

Before we left Bellagio we decided to check out the other hotels on the main drag closest to the lake. Hotel Metropole & Hotel Swisse both looked like dumps- they both needed major updating & were not clean and the rest of the family agreed that we would never stay there. Hotel du lac & Hotel Florence were both very nice & clean, but the staff that we spoke to did not seem very friendly. The standout hotel in Bellagio is definitely Grand Hotel Villa Serbolloni which is probably the only 5 star hotel in Bellagio. There were Rolls Royce's & Ferraris parked in the circular driveway & they have a beautiful pool that overlooks the lake. We swam in the Excelsior pool which is located behind the hotel- it was decent. None of the other hotels that we saw have pools right in Bellagio other then Serbolloni. Plan on spending HUGE $$ if you stay there.

The breakfast at the Excelsior was decent. They had pastries, cereal, hard boiled eggs, bread, juice & coffee. We were in Italy for 3 weeks & we stayed at 8 different hotels & thought the breakfast here was average compared to the rest of the places we stayed at. We would definitely consider staying at this hotel again depending on how the rate compared to Hotel Florence or Hotel DuLac. Even my picky wife & daughter thought the hotel was a solid European 3 star (US standards 2.5 star) with no major complaints from either of them considering we were only in the room to sleep & shower.

When your there check out Villa Balbianello in Lenno. It is the most beautiful villa on the lake. It doesn't get as much press as Villa Carlotta in Tremezzo, but it's much nicer & unique. They also filmed a Bond movie there.

Lake Como was one of our favorite stops in Italy & besides here we went to Milan, Venice, Cortina (Dolomites), Florence, Lucca, Pisa, Cinque Terre & Rome.

Stayed: June 2008
1  Thank Skithdeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2008

we just spent 2 nights at hotel and had a very nice time. The rooms were okay and location very good.

  • Stayed: June 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank bigdaddyFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2008

Gordon Ramsay needs to turn this place upside down!!!!!!!!
Appeared a pleasant property from the outside but this hotel lacks any leadership in all departments.
Let me start with the detail.
Placed in an attic room with lake views but room was barren. No matresss protector on the bed depsite 2 requests. Had to place a blanket on it in the end. Pillows resembled some dirty old compacted material and wokeup on first night with sore neck. Despite requesting another pilllow , same quality appeared in a near pillowcase. Dinning room set up as a cheap cafferteria. Plastic cups for juice and the coffee experience was from a machine in a deliberate attempt to save money.
on staff. The staff that were there had no presence ; were not particularly reponsive to requests . eg We choose the site as it had a pool but the pool was separated from the property and not heated. False advertising don't you think unless one is a whale or walrus.( They were fussed about our concerns)
Buffet on the saturday night expensive and presented like a cheap school dinner
We will not be back to Hotel Splendide unless Gordon has fired all the staff, repainted the place and introduced a professsional team to run the place. An absolute disgrace and don't let them take your money as well.

  • Stayed: June 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank AdrianMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bellagio hotels
0.2 mi away
Hotel Belvedere Bellagio
0.2 mi away
Grand Hotel Villa Serbelloni
0.1 mi away
Hotel Du Lac
Hotel Du Lac
#4 of 16 in Bellagio
807 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Bellagio
Hotel Bellagio
#6 of 16 in Bellagio
760 reviews
1.3 mi away
Hotel Il Perlo Panorama
Hotel Il Perlo Panorama
#2 of 16 in Bellagio
924 reviews
0.1 mi away
Hotel Centrale
Hotel Centrale
#8 of 16 in Bellagio
519 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Excelsior Splendide? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Excelsior Splendide

Address: Lungolario Alessandro Manzoni 28, 22021 Bellagio, Italy
Region: Italy > Lombardy > Lake Como > Bellagio
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #11 of 16 Hotels in Bellagio
Price Range: £89 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior Splendide 3*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Ebookers, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Hotel Excelsior Splendide reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Splendide Bellagio
Excelsior Splendide Hotel
Hotel Excelsior Splendide Bellagio, Lake Como, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing