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Hotel Excelsior Splendide
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All reviewslake comoa lake view roomhalf boardhigh ceilingscar ferryexcellent locationtriple roomcroissantsold worldbeautiful viewsmall balconysalahferrieslakesideshuttersboatvarenna
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347 - 352 of 560 reviews
Reviewed 31 August 2009

I write this review purely to comment on the meal I had here a week ago. I have a holiday home in the area and we dine out quite a lot. As a result, we experience a wide range of the food available and the various presentations of some standard menu favourites. The old 'cocktail di gamberetto, is one such 'standard'. Basic in it's concept, it should be pretty hard to mess up such a dish and when charging €10.50 a time you should be sending out a good one; a good quantity of fresh prawns on a bed of crispy lettuce with a proportionate amount of dressing would be a minimum requirement. Therefore, to receive bowls of seafood sauce with a few 'micro prawns' and a sliver of lettuce buried within was disappointing to say the least. To be blunt, a primary school cookery class would have produced way better for €2.
If you stay here, I hope you find the chef on better form than we did. If you are looking to dine and are taken in by the beautiful surroundings and lakeside tables.....there are a wealth of fine alternatives within fifty metres!! Sorry to say but this meal left a bad taste in the mouth in more ways than one!!

  • Stayed: August 2009, travelled as a couple
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2  Thank Trooper22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2009

For a hotel in such a fantastic location and in a wonderful old building this was very disappointing.
The front desk was not very helpful and were unable to offer any internet access.
The breakfast was very poor, as noted in other reviews, watered down fruit juices and dreadful coffee from vending machines, overseen by disinterested 'waiters' who ignore you on entry and only make contact to demand your room number.
We couldnt bring ourselves to try dinner, eating out each evening in the delightful town.
The hotel desperately needs redecorating and some investment in new fixtures and fittings to replace the current formica furniture in the bedrooms. Also more enthusiastic staff would provide some atmosphere. They currently seem more interested in each other than their clients.
The karoake in the bar opposite was everything that we dislike about Eurovision and our car was parked on the opposite side of town as the hotel had no allocated parking spaces.
If we return to Bellagio we would select one of several attractive hotels also on the waterfront.

Stayed: August 2009, travelled with family
2  Thank laPievina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2009

Not worth even half of the $240/night we paid. Quaint lobby with a slight hint of air conditioning, but it all stops there. We are fine with a basic room, but this was unbearable. No A/C or ceiling fan, just a small pointless desk fan. You could open the window, but it was very noisy with the main street & restaurants below.

The 'free' continental breakfast was repulsive. Boiled eggs, dry cereal, very hard rolls (dinner rolls) and terrible coffee. The lady at the front desk was nice, but everyone else was VERY rude. Tried to leave early, but a 'bank holiday' in Italy had everything closed.

The only pictures of us smiling at Lake Como, are on the ferry ride leaving Bellagio... the whole town was very overpriced & the people were extremely rude.

We are easy-going travelers, so it took a lot for me to write a review.

  • Stayed: August 2009, travelled as a couple
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Thank SassySharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2009

An old hotel opposite the ferry terminal with fantastic views of the lake. Room was basic but comfortable and parking easy in the piazza outside. Paper cups, instant coffee and unnatural fruit juices maybe accounted for the grumpy atmosphere at breakfast.
A big problem, and why I would never stay again was the open air cafe across the street, which had very loud live Italian rock until the small hours.

  • Stayed: July 2009, travelled as a couple
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Thank gaffelaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2009

We have just returned from a 2 centre package holiday with Inghams - this was our first centre. This hotel is in a lovely old building, and as such there are various constraints on what is possible. Our room (22) was on the front and in the original building - there are some rooms that are actually above the bank next door - I presume that these are a fairly recent addition, and as such may be different from those in the original building. Our room was furnished with furniture of the period (antique) - a very large wardrobe, table, 1 chair, & bedside tables. The twin beds were actually modern, simple bases sitting within old-style bedsteads & were very comfortable. The bathroom was not so good - seemed very cramped for space & nowhere to put anything. A definite PLUS point for English visitors - the hot water was HOT - all day!!!!
The local water seemed very hard and even if you take your own soap, you will have difficulty getting any lather.(the hotel soap, not unusually isn't up to much) The bath was fitted with a very efficient shower (hot water), but strangely there was no shower-curtain.
Breakfasts were (I would say) above average for this grade of hotel - self-service. There is a fruit juice dispensing machine - good; a coffee machine (choose cappucino for a normal white coffee) - the machine also dispenses hot (not boiling) water for tea-makng - there was a choice of 3 different tea-bags - water comes out of a different spout; 2 varieties of muesli + the local version of corn-flakes; flavoured yoghurts (in pots) seemed to be delivered on a weekly basis, so once they're used up there will be no more until the next delivery; usual (very good) selection of jams (in pots); 1 type of cooked meat; 1 variety of cheese (tasteless);fresh fruit (with a good variey) - could sometimes be not quite ripe; 2 varieties of
normal biscuits (in packets of 3) - ideal for taking out - keep you going a bit later on. The only strange thing about breakfasts was that bread rolls are not available for you to choose how many you would like - if you are a table for 2, you will have (on your table) a basket containing 3 rolls - if you are a table for 4, you will be allocated 5.
We were on "half-board" & so took our eving meal in the hotel. The salad bar was VERY GOOD, the rest quite OK, but to be honest I can't remember exactly what we had; the sweets, I think were a little dissapointing - creme caramel twice, something with ice-cream a couple of times which was nice, but we were only supplied with a fork - ice-cream melts pretty quickly in these temperatures!!
This hotel's best kept secret (and the hotel & staff don't seem to realise what an assett they have) is the swimming pool in the terraced rear gardens. The pool is kept imacculately clean & is a reasonable size for the size of the hotel - BUT how to get to it? It is reached via the first floor - I expect that the reception staff will tell you if you can't find another guest to direct you.

All in all, this hotel is not at all bad; you may be a little dissappointed when you first get into your room - but (trust me), it does grow on you and we spent a very enjoyable week there.

We went from there to Hotel Lido La Perla Nera in Strese (see separate review).

  • Stayed: July 2009, travelled as a couple
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2  Thank wolverleywanderers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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