We stayed here during a convention. We expected the hotel to be a nicer place - maybe on par with a Marriott or Hyatt, but with some old-time charm. We were very disappointed. Before all of the other reviewers bash me for expecting too much, let me say that I had no problem with the vintage or appointment of the rooms. I was disappointed as to how poorly they have been maintained. This hotel COULD be a beautiful place to stay, with a little work. New beds and updated bathrooms would be great. Our room had two worn out twin beds pushed together - we walked in and found both beds sagging severely in the middle. Our bathroom door hit the tile floor and was very difficult to open fully. A piece of molding on the ceiling was hanging, about ready to fall off. Someone had smashed a bug in the sheer drapes... and the remains had not been cleaned. The carpet in the stairwells and hallways should have been replaced in the 1980's, as it is filthy and worn out. The lobby furniture is completely worn out. The wireless internet only worked in the lobby. The breakfast was horrible. From what I understand, 20 rooms have been renovated. Obviously, we didn't get one of those! Parking in Italy is difficult. We were directed to a free lot by the staff that was 1/2 mile away.
Hotel Splendide could be a very charming, historic place to stay, with lots of character. Too bad it isn't.
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- Also Known As:
- Excelsior Splendide Bellagio
- Excelsior Splendide Hotel
- Hotel Excelsior Splendide Bellagio, Lake Como, Italy