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“Excellent view ,Location” 5 of 5 bubbles
Review of Hotel Barchetta Excelsior

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Hotel Barchetta Excelsior
Ranked #3 of 33 Hotels in Como
Certificate of Excellence
Hk
1 review
“Excellent view ,Location”
5 of 5 bubbles Reviewed 10 March 2014

Excellent view,Perfectly Located for visiting the Old Town,shopping and dining.Also near to the shore that u can hv a nice boatride with just a few steps of walking to the pier. Wifi is everywhere downstairs of the hotel.Nicely maintained Bathroom.Staffs r super helpful and courteous,wz a smile! And there is a bus stop just downstairs,so so convenient. We took a bus no. 1 to Ciasso of Swizerland,20 mins ride.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Skoosh

Helpful?
Thank Ellen2739 L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmbarchetta, Direttore at Hotel Barchetta Excelsior, responded to this review, 12 March 2014
Dear Guest,
thank you very much for your kind review. I am very pleased to know that you had a great stay with us at the Barchetta Excelsior and I will gladly share your appraisal with my team.
Your compliments are highly appreciated.
Hope to welcome you back in the near future,
Very best regards,
Robert Webber
The manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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433 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Quebec City, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 9 March 2014

Hotel Barchetta Excelsior is a mid-range hotel where the staff is friendly and very accommodating. The rooms, which have views of the beautiful Lake Como, are expensive but properly managed despite the age of the building. Internet access is limited and very expensive. The breakfasts are good. However, the evening meals were excellent and the service in the restaurant-bar is high quality. We appreciated that the hotel is located near the historic center of Como. And what about all these great shops that blend this high quality Italian decor.
L’Hotel Barchetta Excelsior est un hotel de gamme moyenne où le personnel est chaleureux et très accommodants. Les chambres, qui ont la vue sur le merveilleux lac de Côme, sont chères mais correctement aménagées malgré l’âge du bâtiment. L'accès internet est limité et très dispendieux. Les petits déjeuners sont bons. Par contre, les repas du soir sont excellents et le service du restaurant-bar est de haute qualité. Nous avons appréciés que l'hotel se situe aux abords du centre historique de Côme. Et que dire de toutes ces superbes boutiques qui s'intègrent harmonieusement à ce décor italien de grande qualité.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alain D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmbarchetta, Direttore at Hotel Barchetta Excelsior, responded to this review, 12 March 2014
Dear Guest,
thank you for your recent review. I am very happy to read that you greatly appreciated our friendly service. I will gladly share your thoughts with my cherished staff members.
Personally I would consider the Barchetta Excelsior as top-range in comparison with our
competitors in the city and definitely not expensive. I do however respect your opinion.
Best regards,
Robert Webber
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 4 March 2014

What a fantastic hotel. The location was absolutely perfect. The hotel itself was spotless.
So very pleased with all they had to offer. The breakfast had quite a bit to offer and the room had a perfect view of the lake. Would certainly stay there again if travelling back to Como.

Room Tip: pay the extra for a lake view
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KeepSmiling4Me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elia B, Revenue & Reservation Manager at Hotel Barchetta Excelsior, responded to this review, 7 March 2014
Dear KeepSmili,

thanks for your recent review! I will share your compliments with the staff of the Hotel and we all look forward to welcome you back in Como.
Keep visiting our website where you can find promotions and packages all year long.

Best regards

Elia Boschini
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

We loved this hotel, staff were very professional and Elena happily confirmed a high floor room I had requested. We loved the atmosphere, very friendly staff, room was fine, very clean with stunning view of Lake Como. We also enjoyed a drink in the bar and had a great New Years Eve dinner that we will never forget, Italian seem to do everything so well, the quality of service and food could not be faulted. we would happily stay there again.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donna21P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmbarchetta, Direttore at Hotel Barchetta Excelsior, responded to this review, 17 February 2014
Dear Guest,
thank you very much for your kind review. I am very pleased to know that you had a great stay with us at the Barchetta and made your New Years Eve a special night to remember. I will gladly share your thoughts with my cherished team and thank you for your compliments.
They are much appreciated.
Hoping to welcome you back to Como in the future,
Very best regards,
Robert Webber
The Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 19 January 2014

When you read stories about Pirates and buried treasures, there's always a map with an "X" on it to mark the spot where all the jewels are to be found. Well, Barchetta Excelsior is the "X" on the map of Como, and there are some wonderful jewels to be found there. The Hotel is on the right side of the Piazza facing the long view down the famous lake of the same name, with soaring mountains on either side.
Well, I'm told that there are soaring mountains, because it was raining and misty whilst we were staying there! But that did nothing to dampen our spirits as there is so much to see in the old town of Como - which just happens to be right behind the Barchetta Excelsior!
And you must take a trip down the lake on the Ferry: which just happens to leave from a jetty .... just opposite the Barchetta Excelsior!
The Hotel does everything well: it's comfortable, clean, with spacious rooms - even if the central heating is a little over enthusiastic - and the views from the front rooms are stunning. Breakfast - included - was a highlight (being one who has Coeliac disease and cannot eat anything with wheat flour in it, can limit ones choices when eating out) and we ate heartily on freshly prepared foods overseen by very friendly staff.
I'm keeping my treasure map of Como, and hope to head up into that part of the world again as soon as I can!

Room Tip: It costs an extra 20 Euro for a front room, but it's well worth the extra expense.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Duncan0949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmbarchetta, Direttore at Hotel Barchetta Excelsior, responded to this review, 22 January 2014
Dear Guest,

thank you very much for your wonderful review. There is nothing I can add, other than to thank you once again for the most appreciated compliments to our Hotel Barchetta and the city of
Como. I will proudly share your kind comments with my treasured team.

Hoping to welcome you back soon,
Very best regards,
Robert Webber
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 16 January 2014

The location of La Barchetta is with no doubt excellent, the fron desk service also. The breakfast can not be classified as excellent, but rather as mediocre standard. The room although with a great view smelled horribly (Room #569) and was overheated. Above all I think that a hotel in that category should not dare to offer 40min. internet access for 5€. This is in 2014 obsolete and quite ridiculous. Where every youth hostel offers free wifi, for a hotel in this category this is a must. Even a tourist who can plan his activities, site seeing, ticket booking etc. online is quite limited if he/she has to count the minutes online. Small things can make a big difference.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SCorba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 8 January 2014

this would be a five star place if but for a few niggly things that really put me off.
1 Great location in Como near Lago De Nord and Duomo etc. very central BUT this is not a place to view the Lake.. yes you do see the water etc as in the photo but not the west leg just the tip. My advice if you want to see the lake proper is stay out of Como in places like Cadenabria Menagio Belagio Ceranobia for the better views. This is the third time we have stayed at Lago de Como in Five different hotels and have seen the lake from all sides.
The Hotel itself has been recently renovated and is good clean and warm. Sixth floor room with separate bedroom was excellent bed a bit hard but that's just personal./ View over the piazza to the lake is excellent and all the goings on ferries boats seaplanes are all on show.

Breakfast (include in our stay) was good although I don't reccomend the scrambled egg. The did cater for my wifes Gluten Free diet.

The Bad
7euro for room service we just wanted milk in the fridge for a cuppa from the supplied ammenities. But we ended up buying a carton for 1euro instead gave up on room service.

The Wifi Charges.. this is the 21st C and I expect free wifi

Certain Blonde receptionist that yells at guests to close the door.. literally yelled at us. and it wasn't even me that left it open..

They wanted to take the whole amount for stay (5days) on arrival. refused that and settled on 1 day.. I hate these little surprise charges. We budget for everything and have money in place for these things but to pay up front.. sorry not my style.

So good central location but not for the lake itself. take a ferry or the seaplane and you will know why.

Room Tip: higher the better.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Alpal21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Barchetta Excelsior

Property: Hotel Barchetta Excelsior
Address: Piazza Camillo Benso Conte di Cavour 1, 22100, Como, Italy
Region: Italy > Lombardy > Lake Como > Como
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 33 Hotels in Como
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Barchetta Excelsior 4*
Number of rooms: 84
Official Description (provided by the hotel):
At the Hotel Barchetta Excelsior you are surrounded by beauty: the villas with their gardens, art exhibitions, silk outlets, boutiques, romantic boat trips, renowned golf clubs. The only hotel in Como with over 50 rooms facing the lake offering a breathtaking view of one of the world's most beautiful sceneries. The hotel is located a few steps from the Cathedral and from the city center and close to the shopping area. Every single moment you spend in Como will be unique and unforgettable. ... more   less 
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Also Known As:
Barchetta Excelsior Como
Barchetta Excelsior Hotel Como
Hotel Barchetta Excelsior Como, Lake Como, Italy

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