There is such a thing as a very special service.! This Hotel is beautiful, well located etc...(as one expects for the price) However...apart from the reception which was impecable, one person made it very special.. the Maitre d'Hotel MICHELANGELO FRIGERO was of an exceptional presence,service and professionalism that is becoming a rare and precious commodity today. The hotel lacked a wifi internet hot spot in the rooms, which one had to pay for seperately (!) and though we had no airconditioning during our stay, ( water was dripping onto the floor outside our cupboard) the whole experience was so alleviated and special whenever Segnor FRIGERIO was present that it hugely made up for these other discrepancies. THe day he was not there was awful. Sometimes it takes just amazing service for a Hotel to become a wonderful memory. Thank you Michelangelo FRIGERIO for saving the face of the Palace Hotel and making it one of those exceptional memories.
- Official Description (provided by the hotel):
- Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards. ... more less
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- Also Known As:
- Palace Hotel Como, Lake Como, Italy