We were there three nights and while the staff seemed helpful at times, there were consistent problems with virtually everything. The free internet in the lobby never worked; there was not even a signal in the bar where it was supposed to work. The paid internet went out several times and did not connect with one computer at all. Other guests at this conference had the same problem. The new rooms have motion sensors in the rooms so if you get up at night, the light in the closet comes off. We asked to have this fixed two different days and they told us both days it was fixed, but it was not. One day the door did not lock and the staff did not believe that was possible until I insisted they come up and see for themselves. The breakfast does not have a eggs cooked to order station. At some point at night the air conditioning gets turned off, a real problem when daytime highs reach the 90s. If you go to Como, almost any place should be better than the Palace.
- Official Description (provided by the hotel):
- Majestic and prestigious, the Palace Hotel faces the lakefront and perfectly combines the Liberty style of its main building "Plinius" with the classic lines of the "Pianella" wing; two styles, yet one soul defining the Palace and its history, making this property unique. The hotel features 94 rooms - the majority of which completely renovated - and common areas where the elegant atmosphere of the art deco blends with the modern facilities of the highest standards. ... more less
- Reservation Options:
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- Also Known As:
- Palace Hotel Como, Lake Como, Italy