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Janie H

Lake Como Weekend

4.0 of 5 bubblesReviewed 31 Oct 2016via mobile
My husband and I stayed at the Park Hotel Meuble for our anniversary weekend so we could easily visit the beautiful lake.
The hotel is within walking distance of the lake and all it's restaurants and shops.
It is very clean and has everything you need. The staff were extremely helpful and keen to assist us with any issues.
The only downsides are the lack of parking and the road noise. There are just 3 parking spaces that are free for hotel guests, but there was parking available around the hotel at a cheap rate.
The road is very busy and very noisy but the stunning lake more than makes up for that.
Date of stay: October 2016
Trip type: Travelled as a couple
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Reviewed 29 October 2016 via mobile

Just spent five nights here with my daughter. Had a wonderful time. The room was cleaned every day. We had a good selection of toiletries and a fridge. Staff were nice and helpful. Spoke very good English. We enjoyed our breakfast each morning. Just enough for us to start the day. And a nice young man always knew we wanted a pot of hot water and a little jug of cold milk for our tea. They also have a bar where we enjoyed a glass of wine. Only 3 euros each. Great location close to a park and the lake. Then a few minutes more and your in town. Really liked this hotel. Definitely good value.

Date of stay: October 2016
Trip type: Travelled as a couple
Thank 487lindab
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ParkHotelComo, Responsabile reception at Park Hotel Meuble, responded to this reviewResponded 30 October 2016

Dear,
thank you very much for your kind review, really It makes us very happy to know that you have found fine with us.
best regards
Park Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2016 via mobile

Stayed for Saturday overnight. Was a good hotel reasonable rooms. Good breakfast, friendly staff. Limited parking out front so arrive early. Short walk to the lake and the town centre. Some good shops and restaurants.

Date of stay: October 2016
Thank Alan R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 October 2016

We stayed here 2 nights arriving by train from Milan. Check in was quick and efficient, our only concern is that when we showed our passports the lady on reception wanted to enter the information and return them later. I'm sorry but we don't leave our passports with anyone and waited for her to do that and return them. Our room was very quiet, clean and quite well appointed. It was just a short walk to the lakefront and Como S Giovanni train station. There is a laundromat nearby. There are a couple of restaurants handy but we also walked into the main area of Lake Como on one of our nights for dinner. Breakfast was beautiful. We also had to hand our key in every time we went out which meant that sometimes we were left standing there waiting while people were checking in or out. This was the first time in our trip that we had to do that. Overall we would highly recommend this hotel.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 202shelleyb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2016

I had booked a comfort room, which came at an additional price as I really needed a good night's sleep.

As soon as I saw the room, I saw that it looked nothing like the comfort room advertised on their site. In fact, the photo of that very room was posted on their website as the standard room. I was too tired to complain, so I just went to bed.

Only to discover that the hotel is located right next to the city's main football stadium. I could not hear my own thoughts, so I went out to grab a bite and came back after the match was over. I fell asleep but was then awoken by people talking in the next room. They we not loud, but speaking in a normal voice. The walls are really paper thin, providing absolutely no noise insulation. I could hear an sms arrive in the room next door, I could hear disgusting toilet noises, and other interesting bodily noises.

It was 1am. I called reception to change rooms. The only room available was their "suite", which cost double. The guy at the reception would not give me any discount on the suite, even though it was impossible to stay in the original room due to the lack of soundproofing.

So I took the "suite". It had four beds in it, in a space of about 10 square meters. I won't mention the cost, but let's just say that I could stay in a 5-star hotel in London for that price.

When I complained to the manager the following morning, she did not even apologize. Apparently, it was me who was being overly sensitive to noise. I asked her if she thought it was normal to wake up to neighbors' conversation while wearing earplugs. She just shrugged.

The final blow to an already ghastly customer experience was delivered by the very same manager. I needed to work with a colleague in my room (we are journalist and needed to video edit) during the day, but she would not let him in. After some debating my colleague was finally allowed in after registering his contact details and ID with the manager. She let me know that she was doing me a favor by letting him in. Interestingly, in the seven years that I've done this job and worked with cameramen in hotels, it has never happened before.

Oh, and let's not forget the waiters having a loud conversation about their private lives at breakfast, while the guests were sitting quietly. This happens quite often in Italy, where the service culture is less respectful, but it's still worth mentioning.

Only positive thing I can say is that the suite really was quiet and I slept well the second night.

Room tip: Go for the suite if you want to sleep
Date of stay: September 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank Finntraveler80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2016

Spent one night here with 1 triple room and 1 double room.

Room - ok size for double, but a bit squeezy for triple.
Parking - we got free parking lot, so this was a big plus!
Breakfast - Nothing to shout about, but sufficient
Cleanliness - good
Location - we walked to old town, the pier to take us to Lake Como, and Carrefour supermarket

The value is not high for this place, but it may be because we booked within 2 weeks of our trip.

Room tip: I like the first floor because the elevator is rather small, so i could just walk upstairs to the room.
Date of stay: October 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Mumbailing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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