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“Highly recommend this Lake Como hotel”
Review of Royal Victoria

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Royal Victoria
Ranked #1 of 6 Hotels in Varenna
Certificate of Excellence
Ossining, NY
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Highly recommend this Lake Como hotel”
Reviewed 5 July 2014 via mobile

This hotel was wonderful. Situated in a charming piazza, it includes nice grounds in back with a small swimming pool, lovely tables under an arbor for an afternoon aperative and even a small beach on the amazingly beautiful lake.

Our room (110) was small but about the normal size for Europe. It had a small Juliet balcony with one of the most beautiful views of any hotel we have stayed in.

The staff were all very pleasant and helpful. Delicious breakfast buffet had everything you could want and more. Highly recommend staying here.

Stayed June 2014, travelled as a couple
Helpful?
Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 17 July 2014
Dear guest,

We thank you for your good words. We are happy you enjoyed your stay by us.
Thanks so much, see you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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374 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Farnham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 July 2014

We booked this hotel for 6 nights with 2 rooms and lake views. We were not disappointed. The rooms were first class, the food for breakfast and dinner was excellent quality and plenty of it. However my rating goes to the staff for their excellent attention to detail and the helpfulness. Our luggage was lost and they could not do more to help. What great place with the best staff.

Room Tip: Ask for a lake view room on floor 2
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jon294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 17 July 2014
Dear guest,

We thank you for your good words. We are happy you enjoyed your stay by us and you appreciated our service. We Always try to welcome all our guests at best.

Thanks so much, see you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

We would highly recommend this hotel. Both Varenna and the hotel are well placed to reach Bellagio, Menaggio & Lenno. The service we received from all the Staff was excellent (particularly in the Restaurant from Livio, Lorenzo & the rest of their team), we were staying half-board for 7 nights and the food was excellent, not one bad meal. The Hotel has a swimming pool which is well maintained. We had a lake view room and we were not disappointed. We read other reviews before we booked and whilst we appreciate we all have different expectations we do not agree with any of the negative reviews. However, I do understand the hotel has been going through a major refurbishment. If you have a room overlooking the square, then yes, you will hear the church bells as it is opposite the hotel. We will definitely recommend this hotel to our family and friends; and I am sure that we will re-visit this wonderful hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kilbey313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 21 June 2014
Dear guest,

We are very glad you enjoyed your stay by us. We always try to welcome our guests at best. We wait for you next time you'll be in Varenna!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geelong, Australia
Level Contributor
89 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 June 2014 via mobile

We were very surprised at the location, right on the lake which was beautiful. The restaurant (inside the hotel, not the informal grill outside) was amazing, one of the nicest meals we have had in Italy and the waiters were excellent. Breakfast is really nice with lots of choice and fresh bread (hard to come by!)

One negative was they don't offer free wifi which all our other hotels did and they were lower in star ratings.

Stayed June 2014, travelled as a couple
Helpful?
Thank Mel414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 5 June 2014
Dear guest,

We thank you for your review and we're glad you enjoyed your stay by us.
We'll keep in consideration your suggestions always to improve our services.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria VA
Level Contributor
306 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 3 June 2014

I stayed here with a walking tour which booked the rooms. My friend and I had a lakefront room - the view was glorious and there was a nice little balcony with table and chairs from which to enjoy it. Breakfasts were very good. The tour included a welcome reception with excellent antipasti like fried zucchini blossoms, tuna bruschetta and other delectable. The dinner was also very good. Some people had rooms that faced the town square and worried about noise between church bells and general activity - it wasn't a problem however for sleeping as things were quiet after 11 pm. A very nice hotel and location.

Room Tip: Lakefront of course is the best but probably pricier - since part of our tour price, it was transpar...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SBS50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 5 June 2014
Dear guest,

we thank you for your good review. We're always glad reading you enjoyed your stay by us.
We wait for you next time you'll be in Varenna!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 31 May 2014 via mobile

A great 4 star hotel in an amazing location.
Just returned home after 5 nights this hotel. We spent our first 4 nights in the Renzo suite after being upgraded by the hotel free of charge. Stunning views and amazing spacious rooms beautifully decorated. The ensuite consisted if two rooms - one with a huge bath and the second a spacious shower room. There was space to sit in easy chairs as well as a day bed to relax on. The room also had a fire which I could imagine being very cosy in winter. We then spent an extra night at the hotel (unplanned) and were moved to Room 104 - again breath taking views from a good comfortable room. Everywhere very clean. The staff were excellent - Elenoara was just lovely.. always helpful and smiling.

Great location - everything within easy walking distance (as long as you don't mind steps and hills which are everywhere in Varenna).

Stayed May 2014, travelled as a couple
Helpful?
1 Thank spags4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 5 June 2014
Dear guest,

We always try to accomodate people coming at best. We are very glad we found the way to let your stay by us being fabulous and you have been so kind, too, We hope to have you here again in the future.

All Royal Victoria Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
147 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 15 January 2014

Stayed here for 5 nights.
The hotel is easy to find. 10 minutes walk from the station.
The hotel is clean but a bit tired looking as you first walk in. The rooms seem to have been recently done up. We requested a lake view room. The view is incredible. Words cannot describe it. We've been all over the world but the view truly is the most beautiful we've seen. The hotel is perfectly placed. The only problem with the balcony (as others have pointed out) is that you have to either stand or crouch to see the view. If you sit down to enjoy a drink all you can see is concrete. Not good enough.
The partitions on the balcony are just not good enough either.
The room itself was really nice.
We chose this hotel over the others in Varenna because it was the only one with a pool. The pool and garden (and the bar area) are ok but, again, a bit tired and tatty.
It feels like the owners think they don't need to spend money on the place because people will come anyway. Very bad attitude.
The bar closes for a few hours during the afternoon, just when sunbathers are in need of a drink.
There are a couple of restaurants. An expensive one that we thought was too expensive and we just had a bad vibe about. There is also a pizzeria at the front of the building. We ate there. It was bad. Pretty bad.

Breakfast was ok.

Service was good.

This hotel just needs to improve its attitude a little bit and it would be fantastic.

Varenna itself is beautiful. Some fantastic restaurants. Definitely the best and most beautiful place to stay on the lake. We will be back.
Will we stay at this hotel again? Yes but only because we like a pool if we're somewhere for a few days. We're thinking of going to Varenna for a couple of days next year on the way somewhere else and, if only staying 2 or 3 nights, will stay elsewhere.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MikeandSuzanneO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeverinoBeri, Responsabile reception at Royal Victoria, responded to this review, 22 March 2014
Dear Guest,

We thank you for your review, it's always good for us to know what our guests think.

We hope you enjoyed your stay and concerning the bad notes you wrote we can say that we are little by little refurbishing all the hotel and that means efforts and time.
Last winter, so after your stay, we renewed all the last old rooms and also the lobby and common parts of the hotel, you found old.
Concerning what you wrote about balconies, that parapets were completely made of wall and we asked the Ministry of Cultural Heritage to change them. Our hotel is an historical building and the only change they agreed was to build columns instead of the wall and we did it. We couldn't change the height of the parapet for safety reasons. But columns let our guests see the lake.

You wrote "It feels like the owners think they don't need to spend money on the place because people will come anyway.". We are not used to talk about spent money with our guests but we ensure you that refurbishing all the hotel (43 rooms, a restaurant and 2 floors of common parts completely) means spending a lot of money, first of all for our guests.

We hope you'd like to come again and see all our changes! You'll always be welcome by us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Victoria

Property: Royal Victoria
Address: Piazza San Giorgio 2, 23829 Varenna, Italy
Phone Number:
Region: Italy > Lombardy > Lake Como > Varenna
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
Ranked #1 of 6 Hotels in Varenna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Royal Victoria 4*
Number of rooms: 43
Official Description (provided by the hotel):
The Hotel Royal Victoria is a four stars hotel facing the lake, situated in the historical centre of Varenna, a charming medieval village and one of the most appreciated tourist destinations of lake Como. The recent renovations have preserved its XIX century aspect; the rooms offer all modern comforts while maintaining the atmosphere of a charming hotel. The bright and comfortable hall provide a refined and attractive atmosphere. ... more   less 
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Also Known As:
Royal Victoria Varenna, Lake Como, Italy
Royal Victoria Hotel Varenna

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