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“Perfect location in the historic centre of Sirmione - but I expect better service..”
Review of Hotel Sirmione

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Hotel Sirmione
Ranked #16 of 67 Hotels in Sirmione
Certificate of Excellence
Bergen, Norway
Level 6 Contributor
249 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 487 helpful votes
“Perfect location in the historic centre of Sirmione - but I expect better service..”
Reviewed 24 March 2014

My friend and I stay one night at hotel Sirmione during our photo trip to Lake Garda. Our room was in the building opposite of the reception and it was of good size and clean. The bathroom was not very practical, just a sink and no shelf where to leave your things. The hotel has a great thermal pool and spa area (see attached photo)

Breakfast was great with plenty of choice and even self service Prosecco and the restaurant had a beautiful view to the lake.

The service was not what I expected of a 4 star resort. The receptionist were hiding in their back office all the time.

We were allowed to park near the hotel to unload our baggage and then the staff park the car outside the Old City gate and bring it back to the hotel when we leave. Great!

Regards
Svein-Magne Tunli from Norway

Room Tip: Ask for a room with Lake view if possible.
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  • Stayed March 2014, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Svein-Magne_Tunli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Milan, Italy
Level 5 Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 March 2014

Great service, views of the lake, spa, beautiful, quaint town, great restaurants.....romantic.

Only downside was how hot the room was with heating on, can not regulate yourselves. Also bed a bit too firm for us.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank asilipo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level 6 Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 16 March 2014

The location of the hotel is perfect. We stayed with the view to the Scaglieri Castle of Sirmione. We were allowed to park near the hotel to unload our baggage and then re-parked in their sister hotel near Old City gate. It's about 5 minutes walking from the Sirmione Hotel. The room was very spacious and good. Bathroom with robes and amenities. They have very good breakfast with huge choice of food. SPA is amazing - sulfur pool, jacuzzi, different mood showers ans sauna.

There were only two drawbacks that made our stay not perfect. First, reception is awful. The receptionist were hiding in there back office all the time and the service wasn't good at all. Every time I had to ask something, the answer was no and no we could not. They always showed us, like they do a favor. When we asked to explain us where our car is parked, since at the beginning they parked them by themselves, the answer was "Just go to the parking and good luck with finding your car". Definitely not the service you expect from 4 start hotel.

Second, and this is first time in my life I meet such a thing in hotel, they have a firewall in their Internet service, which blocks a lot of sites, including sites like Instagramm and Flickr. I was very disappointed to find out, that I can't share photos from my day trips with my relatives and friends. I don't know why they block sites, but this will definitely prevent me from coming back and from recommending this hotel to anyone else.

Room Tip: Ask for a room with Castle or Lake view
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank IgorZet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranco, Italy
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 February 2014

Lovely holiday in a very nice hotel with perfect view and spa with sulphurous water. Outside in the warm pool you could stay however the weather changed. We have stayed only 2 nights but we enjoyed every minute.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2013

My daughter and I had an absolutely wonderful tiime in Sirmione. The hotel had a thermal spa included with the hotel. The view and location was perfect. The breakfast was great and the dinner at their restaurant was great. We will definitely stay their again.

  • Stayed October 2013, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel

Helpful?
2 Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 November 2013

We spent 2 nights in Sirmione Hotel in mid February - it was wonderful stay! The breakfasts were absolutely adorable - variety of tasty food, lake view and prosecco gave us happy vein for the whole day! Easy approach to SPA area starting morning till late evening helped us to relax in this beautiful place before walking tours in the town and after visiting other places around! We found the rooms in very good condition and cleaning was perfect! The personnel was friendly and spoke English fluently! And one of the most important thing of staying in Italy is parking - the hotel has its own free parking for the guests - on the arrival your car is taken by the personnel to the parking outside (the hotel is in the historical center and you enter via police station - they let you drive inside only if you have a reservation in the hotel)! When you need your car - you just go outside the town appr. 200 meters and take your car!!! I've already recommended this hotel to my friends and I do recommend it to everyone who read this message!

  • Stayed February 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
2 Thank Mendeleeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westbury, United Kingdom
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 November 2013

Not the cheapest place to stay in Sirmione, but right on the lake, and a very relaxed and friendly staff make staying here a pleasure. The spa offers many treatments and although the roos aren't large, those on the lake front often have huge terraces overlooking the lake. The ferry terminal is right next door too.

Room Tip: Superior room with lake view is worth the extra.
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  • Stayed March 2013, travelled with friends
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sirmione

Property: Hotel Sirmione
Address: Piazza Castello 19, 25019 Sirmione, Italy
Phone Number:
Region: Italy > Lombardy > Province of Brescia > Sirmione
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sirmione
#6 Luxury Hotel in Sirmione
#23 Romantic Hotel in Sirmione
#23 Family Hotel in Sirmione
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Sirmione 4*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Sirmione e Promessi Sposi is the ideal choice for those who love sunsets over the lake and want to enjoy romantic, unforgettable momentsof beauty. It is located in the little village, in the square dominatedby the Castello Scaligero. Many rooms have a terrace over the lake where you can have breakfast and spend unique hours. But that's not all: the guests of the Hotel Sirmione e Promessi Sposi can have lunch by the lakeside at the Restaurant Dei Poeti or take care of their wellness and relax in the thermal spa with Finnish sauna, water path with emotional and sensory showers, relaxation zone, whirlpool and thermal pool with lake view: a sequence specially designed to provide you with an irresistible thermal experience, of relaxation and wellbeing. ... more   less 
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Also Known As:
Hotel Sirmione Lake Garda, Italy

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