the hotel is big, elegant on first sight but looking throug it is old and need renovatin and renewal, and a lot of improvement.
the room was very tiny, not even 15 sqm althogh written 20-22.
the bed soft and plastic under the sheet. no satellite tv and not one foreign channel. (english), the carpet was faded, the furnitures were broken and scratched, had a bad smell and the rack for the hanging clothes was worn and scratched.
we had mosquitos in our room and when i asked for somthing against, i was answared that they didnt have enything.
the hairdryer was old and not functioning at all. i had to ask for an exterior one.!!!
breakfast was dull, not what i expected from a 5 + stars hotel of 150 years!!!
waiters not professional, took 4 times to get the coffee to our table and it was cold and not a cappuccino at all.
sorry, but that is the truth!! the hotel looks only after the outside and the gardens.
- Official Description (provided by the hotel):
- Luxe and tradition; since 1863 the Grand Hotel des Iles Borromees is the place to stay while visiting the Maggiore Lake area. The builing, the public areas and the rooms feature all modern conforts while still keeping the same belle epoque atmosphere. The park is decorated with statues, fountains and rare plants and the view from the rooms and the restaurant is spectacular. The Medical SPA of the Grand Hotel des Iles Borromees is one of the first in Italy and can offer aesthetic treatments combined with a personalized diet. ... more less
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- Also Known As:
- Grand Hotel Stresa
- Grand Hotel Des Iles Borromees Stresa, Lake Maggiore, Italy