It is hard to condense & explain the issues, dishonesty and misleading advertising and odd interactions with owner in a short post! Websites states it is a 3 star hotel. Definitely not. I emailed hotel before booking asking if there is wi-fi in the rooms. Hotel responded "yes". No wi-fi in rooms, owner had excuse that someone in area had "high powered Internet" that kept the rooms from getting wi-fi. Not what he emailed in response to my inquiry! Only wi-fi was near check-in desk. He told us we would be out sightseeing all day so we wouldn't need wi-fi (rather presumptuous on his part!) but that at night we would get wi-fi when the person with the high powered Internet would be offline. That didn't happen either! The Internet just does not work in rooms! Website says mini-bar in room. Not so. Only an non operating mini frig. Owners' excuse was someone had gone through hotel and messed up the wiring! Website says satellite TV. Not so. An old TV with a few local channels. Website says hotel has arrangements with 3 restaurants for special guest menus. Not so! It was cold in the late evenings and mornings. When asked for heat, we were told government will not allow it is October. Not so. We moved to a nearby hotel and had guest controlled thermostat in our room. Breakfast was worst we have seen. Consisted of one croissant each, butter, jelly, coffee or cocoa and a basket of unappetizing dried crackers and toast. Husband asked for fruit and was given one peach. Instead of buffet, these minimal items were put on each table. It seemed they were afraid guests would ask for more so nothing was in view and nothing more offered! Owner's constant excuses were well rehearsed! Check around. Many true 3 star hotels all around Hotel Saini at same price or a bit more, which would be well worth it. Suggest you read the other reviews regarding the same issues we had and more.
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- Also Known As:
- Saini Meuble Hotel
- Saini Meuble Stresa
- Hotel Saini Meuble Stresa, Lake Maggiore, Italy