Horrible, horrible communication with owner. I honestly don't think owner speaks English as her first messages were very standard and barely answered to what I was asking. Plus were in Italian.
Second of all, I see in May someone booking and having to sleep on the streets, so I messaged the owner to ask for more details for my coming trip and it's been almost two weeks and the owner didn't answer me back. I ended booking with someone else.
Cancellation policy is terrible also. Even if your booking is more than a month away you are most probably to lose more than half of the money you paid.
First time I book with TripAdvisor and most probably also last time. I messaged TripAdvisor but they didn't step in to help. They tell me to stay calm and wait for my trip to come and if I am having problems to contact them again. As if it would be ok to just take my chance and sleep my family on the street. No, I cannot rely on simply taking my chance with this owner.
In the month of july/august 2017, me and my familie are going to another part of Italië; Lago Maggiore. We are expecting to have a pleasant, interesting and warm time in the north of Italy (Stresa). So in time and that is ofcourse after vacation, i will give my justment about this vacation. See you next time. Greetings Eugène.
My husband and I stayed here for 2 nights last weekend and wow what a lovely view to wake up to in the mornings, it was clean, comfortable and spacious and had everything we required for our short stay, just 5 - 10 min down to stresa which is the heart of Lake Maggiore, there is a shop down in Stresa where you can get provisions, you need a car, maps and sat nav to locate this property, restaurants are also 5 - 10 mins drive. We had to pay an extra 10 euro each for bed linen and towels but they have free wifi.
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