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“Great Hotel in Milan City Centre”

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Crowne Plaza Hotel Milan City
Ranked #55 of 431 Hotels in Milan
Certificate of Excellence
Reviewed 21 October 2013

After quite a long journey from the airport and going through literally hundreds of traffic lights, we finally arrived at the Crowne Plaza Milan City. A most welcome relief! The checking was as smooth as ever and very quick. The suite that I was given was very comfortable and very well appointed. A little more attention needs to be paid to the cleanliness of the bathtub. The silicone sealing of the tub to the marble was black with mould. Apart from that, the room was perfect. The bed was comfortable and the bathroom amenities more than sufficient none of those little bottles of shampoo and body wash. Breakfast is sumptuous and with a choice to suite everyone. The Bar got quite bust early evening and the prices were very reasonable considering it is a Hotel Bar! Well done guys, keep it up.

Stayed: October 2013, travelled on business
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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411 - 417 of 1,215 reviews

Reviewed 19 October 2013

We only stayed in this hotel for 2 nights but here is take on the hotel -
* Good value for money
* helpful staff at the front desk
* clean rooms with tea, coffee and the amenities you would expect
* the metro train station is just down stairs or 200m walk to the main station
* well priced meals for Europe
* we travelled with three kids ages 4, 7 & 9. The room they set up for the kids was great and they were extremely comfortable
* great breakfast and fantastic coffee.
* we had free wifi during our stay and it worked very well! This was a huge plus!

The only issues we had were as follows-
* the smoke alarm went off at 2am. It ruined the next day for us as I didn't sleep after that. If I had of met the person who decided to start smoking on a non smoking floor after midnight I would have thrown my coffee in his/her face, showed his/her cigarettes down his/her throat and punched him. How dare someone wake up a young family with a potentially life threatening situation because of such selfishness. The staff didn't weren't overly apologetic either. In addition our floor stank of cigarettes.
* there is no official room service menu which is odd for a Crowne. After a little confusion our meals were delivered and were yummy!

Overall the hotel is really good. If we hadn't been woken by the a-hole smoking on a non-smoking hotel our stay would have been better.

  • Stayed: October 2013, travelled with family
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Thank BeenThereAndReviewed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pellegrini_Luciano, Direttore at Crowne Plaza Hotel Milan City, responded to this reviewResponded 21 October 2013

Dear guest

Dear guest

Thanks for your comments , we are sorry that he had a problem with the smoke alarm . our hotel is very sensitive to the safety of the guests , in this case the sensitivity technology was too early . The hotel has two emergency exits on each floor with a staircase for every eventuality. each room is equipped with a smoke detector in the bathroom and also have a sensor in case of flooding . We are very sensitive even for people with disabilities and on each floor we have a quiet space in case of fire is safe for people with wheelchairs. The accommodations for the disabled are fitted with a double horn in the event of an emergency and alarm button next to the bed .
As for the menu, the restaurant our hotel offers a choice of selected dishes that can be served in 24-hour room 24 . We also offer free throughout your stay tea, coffee or herbal tea for relaxing .

Until I could still have among our guests .. thanks again

L.Pellegrini

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

Nice and centrally located in the heart of Milan

The room was a welcome retreat after a day of waling and seeing the sights and going to the opera. The spa was a welcome addition.

Very helpful and friendly staff and so close to the metro.

  • Stayed: September 2013, travelled solo
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Thank 747Kathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013 via mobile

The sense of arrival is a little minimal to say the least but the team at Reception were great. Check in was very efficient. The suite that I had was very well appointed and very clean. Could do with a bit more light as it was a bit on the dark side with all lights on. Breakfast was very nice with a good choice to suit all tastes. Really close to the Metro and railway station for ease in exploring Milan.

Stayed: October 2013, travelled on business
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Nice business hotel in the heart of Milan City. Just around 500 meters from the Central station and right at the door is the metro station. Most convenient location. the quality of the service is good as well. Bfast was good to. Downside: Internet in the rooms is very poor. So after a hard days work we still need to sit in the lobby to finish our work on the computer.Baring this I was quite happy with my 3 days stay there.

  • Stayed: October 2013, travelled on business
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1  Thank HussainNalwala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

We stayed here on our return from Lake Garda and arrived at the main rail station. The hotel is a 10 minute walk from the station and the Metro is located directly below the hotel with easy access across the city. Tickets are available at the shop in the metro or at the machines and we bought all day tickets.
On early arrival as Platinum Elite members we were allocated a lovely suite on the 6th floor which was a bedroom / lounge. Glorius room with a large well fitted and spotlessly clean bathroom. Buffet style breakfast was of good quality in pleasant surroundings. Very helpful staff in all areas of this hotel.
The bus to Linate Airport and other locations / airports departs from outside the station and takes around 20/25 minutes to reach Linate. They depart every half hour.

  • Stayed: August 2013, travelled as a couple
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1  Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

We only stayed here 1 evening but had a very enjoyable stay. The room & bathroom were tastfully decorated & very clean. Somehow we didn't have the location details with us, so ended up walking around totally lost. When we dscovered that the Metro was outside the hotel's door, my hubby was not so popular! :)
Best breakfast by far! We would definitely visit this hotel again if in the area again.

Room Tip: In summer season one definitely misses the use of a swimming pool.
See more room tips
  • Stayed: September 2013, travelled as a couple
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Thank SGibson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Milan City

Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#19 Spa Hotel in Milan
#33 Business Hotel in Milan
#49 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Price Range: £106 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Number of rooms: 109
Official Description (provided by the hotel):
The Crowne Plaza Milan City is a newly built superior 4 star hotel located in the City business district of Milan and close to the Central Railway Station.Sondrio subway station (yellow line) is aside the hotel to reach the main city attractions like the Cathedral, La Scala Opera House, Sforza Castle.Easy access to the shopping areas of both the 'Fashion District' and Corso Buenos Aires and to the nightlife of Corso Como, full of fashion lounge bars and restaurants. The new Exhibition Centre in Rho/Pero, so as Fieramilano Convention Center are easily reachable by public transportation (red line subway).The Crowne Plaza Milan City boasts totally soundproofed rooms with a stylish design(81 standard rooms, 18 superior rooms, 7 junior suites and 3 family rooms) equipped with WI-FI internet connection, LCD flat screens with DTT Network and Pay-per-View movies system. The hotel also features a fitness center on the roof with view on Milan's skyline with wellness area and saunaCongress facilities up to 120 delegates (including an Executive Boardroom for up to 10 people) equipped with WI-FI and latest technological equipment.Restaurant with international and typical cuisine, and a cosy bar overlooking Hotel s Winter Garden . ... more   less 
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Also Known As:
Crowne Plaza Milan

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