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“This hotel was the best!!”

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Crowne Plaza Hotel Milan City
Ranked #53 of 427 Hotels in Milan
Certificate of Excellence
San Jose CA
Level 4 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“This hotel was the best!!”
Reviewed 3 May 2010

Came in off a long flight...all I wanted to do was go to sleep. The staff was excellent with an expeditious check in. Went up to my room and had an electrical problem...I just crashed and would deal with it in the morning. The next morning I called the front desk and they moved me across the hall to a bigger room and took care of my problem promptly.

We stayed a week to do training in the hotel...Carmen the person in charge of conferences was extremely helpful!! Everything went off without a hitch. The food here was great but there are also local restaurants within walking distance that are fabulous!! (Thank you Franco at the front desk for recommendations).

Jonathan at the bar is the BEST bartender I've ever met. His service was outstanding. And his stories...what a great guy.
LoraDona who also worked the bar was just as awesome.

Massimo and Koi in the restaurant were also exceptional. They helped with dinner, lunch and breakfast every morning.. They as well were outstanding in their jobs!!

This place makes you feel more like family than just a "guest". I highly recommend this hotel if you're staying in Milan.

  • Stayed April 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Rottwyler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Location
  • Rooms
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  • Value
  • Cleanliness
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UK
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 April 2010

The hotel is located at a main junction close to the Central Railway Station and the big advantage is the Metro station underneath the hotel (Sondrino) which means you are a short hop from the city centre.
We had two rooms, one superior and one standard. Both were well fitted out but for the small difference the superior was far better with more space and a huge bathroom.
Room service was as per a hotel of this type and breakfast was excellent (despite some of the negative reviews on here). Free internet is available via the two computers in the lobby.
I have stayed at the Milan Hilton just round the corner and I would recommend this one over the Hilton.

  • Stayed March 2010, travelled with family
    • Value
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Helpful?
1 Thank WB3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level 4 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 March 2010

New Hotel ,nice room and bathroom , good area, 300 m from Central Station and airports shutles ,near the center (metro station outside the hotel). Very few shops nearby but only 5 metro stations from Duomo.Average breakfast.

  • Stayed March 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank EdiIonescu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 March 2010

Stayed here for a weekend.

The hotel is modern and quite new by the look of it, rooms are what you would expect for a Crown Plaza. The room has tea & coffee, iron and hair dryer, if i was being really picky there were no drawers just a wardrobe and the shower wasn't that hot. Noise wise there was some traffic noise but hey your in a city, so I expected that.

I didn't eat in the hotel so can't comment.

Staff very pleasent and helpful.

Location was great, metro station right next door to the hotel, Milan Central Station 5 minutes walk. So great for getting around.

I would recommend this hotel to anyone visiting Milan.

Hope this helps.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ssMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 6 March 2010

I took my husband here for his birthday. We were amazed at the location of the hotel, its literally right over a metro station. The staff were very polite and helpful. The room fantastic, with a large double bed, plasma tv (wall mounted), a mini-bar, free safe, iron and ironing board, shower and bath. The bar is lovely with very helpful staff. The breakfast room was light and airy with a large selection of hot and cold food. Again the staff were very polite and efficient. When we came to checkout, we were told that we could leave our bags securely at the hotel until our evening departure from the city. We will definitely return to this hotel.

  • Stayed February 2010, travelled as a couple
    • Value
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Helpful?
1 Thank scrumpt1ous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 6 Contributor
119 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 8 February 2010

This was an overnight en route from Central station (conveniently just a short walk away) to the the airport and I pre-booked to spend the night here. There's a good bus shuttle to the airport (Linate) on the far side of the train station, and there is a lot of architectural spendour around the station. The hotel is jarringly modern compared to the rest of the neighbourhood but that's OK, I can live with that. All the facilities are 4 star, the staff very helpful and I guess the expense of the room is compensated for by the excellent location, and within a major European city. All in all it was a positive experience, and I would stay there again.

  • Stayed January 2010, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 January 2010

The good: Nice, clean, modern hotel. Centrally located, like others said, it sits right on top of the Sondrio Metro station. Minutes from anywhere in Milano City Center. The breakfast, included with our room plan was fantastic...the best breakfast I had on our entire trip. Sometimes the desk staff was fantastic...there is no concierge....so when I was trying to make reservations in Switzerland and could not communicate, the desk man made the call and secured my reservation. Three blocks from the train station for the quick trip out of the city.

The bad: It is two doors down from a disco. Beg for a room on the street side....I still have a dance beat in my head. Wifi: they have wifi...in most rooms.....04, 05, 06 are a dead zone because of the layout, but even with wifi you are in the land of dial up speed. Skype was possible some nights, others no way. Need to bring down a 10 meg file? Try across the street at the wifi store. The food, outside of breakfast SUCKs. We walked out of dinner and the roomservice sandwiches we ordered on our final night were AWFUL and I'm not very selective. The desk staff sometimes is useless.

There have to be better options.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Baggiolini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Milan City

Property: Crowne Plaza Hotel Milan City
Address: Via Melchiorre Gioia 73, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in Milan
#24 Family Hotel in Milan
#33 Business Hotel in Milan
#45 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Hotel Milan City 4*
Number of rooms: 109
Official Description (provided by the hotel):
The Crowne Plaza Milan City is a newly built superior 4 star hotel located in the City business district of Milan and close to the Central Railway Station.Sondrio subway station (yellow line) is aside the hotel to reach the main city attractions like the Cathedral, La Scala Opera House, Sforza Castle.Easy access to the shopping areas of both the 'Fashion District' and Corso Buenos Aires and to the nightlife of Corso Como, full of fashion lounge bars and restaurants. The new Exhibition Centre in Rho/Pero, so as Fieramilano Convention Center are easily reachable by public transportation (red line subway).The Crowne Plaza Milan City boasts totally soundproofed rooms with a stylish design(81 standard rooms, 18 superior rooms, 7 junior suites and 3 family rooms) equipped with WI-FI internet connection, LCD flat screens with DTT Network and Pay-per-View movies system. The hotel also features a fitness center on the roof with view on Milan's skyline with wellness area and saunaCongress facilities up to 120 delegates (including an Executive Boardroom for up to 10 people) equipped with WI-FI and latest technological equipment.Restaurant with international and typical cuisine, and a cosy bar overlooking Hotel s Winter Garden . ... more   less 
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Also Known As:
Crowne Plaza Milan

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