This hotel is in a good location. There's a grocery store practically next door and the Duomo is only a 15-20 walk, there are only lots of shops and restaurants near by.
The room was spacious and fairly clean, bathroom was pretty basic. This was actually our second stay at this hotel. The first was on our honeymoon and we requested the same room as last time but did not get it. We noticed the building and street noise in this room and at times struggled to get to sleep.
Breakfast was average and not of high quality. It has a small dining area and at time was a little cramped. Food wasn't topped up once it was finished.
The internet service was annoying, we paid a one off fee for the duration of the stay but needed to go to reception every 6 hours to get a new password and username.
Staff were ok but not very friendly. They were unhelpful when we asked where the closest laundry was. They didn't know and didn't try to find out. (It was a 30 minute walk away).
We were really disappointed after having such a lovely stay the first time and unfortunately we will not return to this hotel.
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