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Reviewed 7 August 2019 via mobile

The hotel have a beautiful and modern design. In the rooftop there is a pool, which is very rare in Milan. The staff is very attentive and kind.
This hotel have a very good price/quality ratio. It’s located in an area in Milan that is improving fast.
It is 700 mts. from Sempione Park and well served by Tram and Metro.

Date of stay: August 2019
Trip type: Travelled with family
Thank japfay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DiegoN2028, General Manager at Hotel VIU Milan, responded to this reviewResponded 11 October 2019

Dear japfay,

Thank you very much for rating us at the top score. We are delighted to know that you enjoyed your stay with us and that everything was at your expectation. Hope we will have the opportunity to welcome you again soon,
Kindest regards,

Diego Novarino
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2019

Arrived late and left early, so not the most comprehensive review. Room was comfortable. Fantastic quality bathroom products...the body lotion is great! Had the look and feel of a UK Malmaison place. Found a couple of USB points! Breakfast was on the roof top restaurant. It was pretty simple, but good. Nice fruits, yogurt, bread and of course great coffee, but not your bacon and eggs set up.

Reception staff were really nice too. Just what I needed after a long tiring trip.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Rooms
    • Service
Thank GeeCee68
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Venture711194, Direttore at Hotel VIU Milan, responded to this reviewResponded 30 July 2019

Dear GeeCee68,

thank you so much for taking the time to write the review about your stay at the Hotel VIU Milan.

We are pleased that you enjoyed your experience.

Regarding the breakast in order to guarantee high quality standards we prefere to prepare at the moment all the plates a la carte.

We hope to welcoming you next time you will travel to Milan.

Best regards

Diego Novarino
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2019 via mobile

The hotel itself is very nice, built in 2017 it’s new, stylish and classy. The rooms are fitted with modern technology, bathrooms stunning and beds really comfortable. The in room television does lack though, the only usable service is YouTube and around 50 live TV channels, most of which are Italian leave you slightly disappointed if you wanted to chill one night and watch a film. Most hotels of this calibre have more smart functions through things like Chromecast or a more feature full on demand system.

The rooftop pool is nice and not too cold but it does get busy and frequently the pool staff go around and remove people’s tales/items if they’re gone for longer than 20 minutes. This can be both nice and annoying.

You can tell from the moment you enter, the hotel want you to spend money. The prices I think are overpriced after seeing different meals be served to different people. Expect to pay restaurant prices for what is essentially bar food. The same applies with drinks, soft drinks and water are excessively overpriced. Bottled water can be obtained free from the spa though as they’re €7 from the bar. Don’t expect anything free other than a welcome biscuit.

With that aside, the spa is incredible and gym more than sufficient. The hotel wasn’t too busy during my visit but a bit of sun and the afternoon and the pool area would be quite full. Reception are also helpful but I did find some of the rooftop staff to be blunt and a little rude.

It’s hard not to enjoy your stay here but expect to spend quite a bit of money if you want the full breakfast, lunch, dinner and drink experience.

I would defiantly recommend the hotel however and would stay here again, the location is perfect with the tram into Milan and walking distance to shops and Chinatown.

Date of stay: July 2019
Trip type: Travelled with family
Thank CHarris92
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Venture711194, Direttore at Hotel VIU Milan, responded to this reviewResponded 30 July 2019

Dear CHarris92,

first of all we would like to thank you for taking time to write a review about your recent stay at the Hotel VIU Milan.

We are pleased that you enjoyed your stay and you liked the Hotel.

Regarding the TV we are working on them and we are waiting the setup of the new chromecast. Hopefully you will find them during your next stay.

Best regards

Diego Novarino
General Manager

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Reviewed 26 July 2019

Not cheap but immensely stylish, this hotel emanates luxury and has thought of everything, the parking is brand new and for 38 euros keeps your car cool in the baking heat. They have a Tesla charger too. The rooms are well appointed and we enjoyed an upgrade as we needed two rooms on the same floor - not interconnecting though, which would have been ideal. The rooftop pool is stylish and instragrammable, but small if everyone staying at the hotel has the same idea. There are sufficient loungers and sofas for most times though and if you are determined you can start sunbathing at breakfast as it’s where the buffet is. Breakfast is not the highlight though, the dinners are better and there is an extensive cocktail list. The hotel seems to be inspired by the bosco verticale which you can just see from the pool, and has two walls of foliage of its own. The only downside of our rooms at least, although I wonder as the trams circle the building and for now at least the hotel is surrounded by building sites is the noise of screeching trams and piling stones, but then Milan is a vibrant city, perhaps that goes with the territory. It’s certainly easy to hop on the trams and get to the central area in a couple of stops.

Date of stay: July 2019
Trip type: Travelled with family
1  Thank Mlle2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Venture711194, Direttore at Hotel VIU Milan, responded to this reviewResponded 30 July 2019

Dear Mlle2013,

thank you so much for taking time to write a review about your stay at the Hotel VIU Milan.

We are delighted that you enjoyed the experience with us.

We are sorry if the 2 rooms were not interconnected but unfortunately we have only few of them and we suggest to put some comments in the reservation if you need them.

We hope to welcome you during your next stay in Milan.

Best regards

Diego Novarino
Genaral Manager

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Reviewed 25 July 2019 via mobile

Stayed here one night on our we to Paris. Hotel is very modern and comfortable. Beautifully decorated. Service was good with the exception of no bell person to help us with our bags when we pulled in. It was mid afternoon and no one was around. The check in staff was very helpful and friendly and we appreciated being accompanied to our room and given a tour of how light worked etc. the balcony was fabulous , we even got a visit from the little dog staying next door which is great bc we love dogs but imagine if we didn’t ? We went up to the 8th floor to grab a bite to eat. It wasn’t to busy and it was nice to see the pool area. We really wanted to eat there but stood there being ignored by several staff until we finally had to be asked to seated. Once seated we were not acknowledged by any server for at least 15 mins so we got up and left. We ate at a pizza place around the corner.
Room service breakfast was prompt and the food was good.
For one night it was perfect however I don’t think I’d stay again.

Date of stay: July 2019
Trip type: Travelled as a couple
3  Thank Marnlax
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DiegoN2028, General Manager at Hotel VIU Milan, responded to this reviewResponded 11 October 2019

Dear Marnlax,

Thank you very much for taking the time to share with us your experience at the Hotel VIU Milan. We regret to know that your stay wasn't at your expectation and in particular that you found our service at our terrace bar not so good. We always take in great consideration our guest's opinion, in order to improve our service and try to made all your stay unforgettable. Hope we will have the occasion to welcome you again and show you all our improvement.

Kindest regards,
Diego Novarino
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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