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“Your service is an example to many hotels in the world”
Review of The Hub Hotel

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The Hub Hotel
Ranked #150 of 426 Hotels in Milan
Reviewed 13 October 2011

Dear team,
As a frequent business traveller I have a lot of hotel experience (50 nights per year) from the Emirates until the United States, from Scandinavia to the Mediterranean and from England to Moscow. During these 10 years of travelling I was just recently able to meet “The Hub “in Milan what an Experience! Impressive !

Your mission and statement “real people, Real hospitality” is carried out by your staff in a way
I never experienced in any place.

If I may appoint one hotel to the most friendly the most service oriented, exceeding my expectations, it is The Hub Milan.

Your hotel is an example to many hotels in the world, I therefore want to thank you
and the staff of the Hub.

And I hope I will find some future time to spend a few nights with my wife in one of your hotels,

Sincerely yours,

  • Stayed: October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Lucas V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this reviewResponded 28 October 2011

Dear Mr Lucas,

Thank you for your review!

We are glad to receive your positive evaluation and happy to share it with all the Team!

Looking forward to welcome you soon.

Best Regards

Fabio Messina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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266 - 272 of 1,205 reviews

Reviewed 28 September 2011

Chill Out at the Hub Hotel

Business can be brutal. Quotas to meet. Grueling hours. Never ending money problems. The inevitable office in-fighting. They take their toll.

And time...always a premium. You and your spouse, when was the last time you allowed yourself to spend some quality time together?

Time for a break. You deserve it. Leave the kids with Grandma. Time for some YOU time. Grab your spouse and book some time to savor the hedonistic way of life at the Hub Hotel. This metropolitan chic hotel has all the right touches for the stressed out business person. Or any other person for that matter.

Put yourself in the hands of the multilingual staff who will attend to your every need.

Your biggest challenge? Choosing from the array of guilty pleasures. However you indulge, remember...hurrying is strictly forbidden.

Enter your room(sanctuary?). Words like “soft,” “warm,” “welcoming,” “trendy” come to mind. Make the room your personal cocoon while you use the latest technology to keep plugged into the outside world. Insider tip: Book higher up for a better view of the Swiss Alps.

Feel free to get sloppy. The fashion mafia is absent here. Spend the day in sweats. Or your terrycloth robe. Oversleep on purpose, then order in a sumptuous breakfast.

Pamper yourself in the Turkish hammam. Facials, manicures, pedicures: They're all here in spades.
Spoil yourself rotten with a his and hers honey and chocolate massage, one of many delights from the spa and wellness services. Take advantage of a full menu of fitness classes. Go to the top floor for a great city view while working out in the gym.

Kiss away an afternoon curled up in your private rattan lounger outside while you read or sip your favorite cocktail. Or join prosecco-sipping guests at the stylish lobby-level bar.

Like to people watch? Troll the lobby for beautiful people. They're coming and going at all hours.

Splurge on dinner in the Mirror Lounge. A bone-in, done-just-right rib eye steak may be just the ticket.

The Hub Hotel. An oasis of calm in a mad, mad world. Go ahead. Pamper yourself.

  • Stayed: September 2011, travelled with family
    • Service
2  Thank billyp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this reviewResponded 3 October 2011

Dear Guest,

Thank you for your review and the positive you put it!

Looking forward to welcome you back at The Hub Hotel Milano.

Fabio Messina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2011

Stayed in this hotel for 5 nights, absolutely wonderful facilities. Pool, fitness, great breakfast, very friendly staff, shuttle service to the nearest trainstation (Certosa) and to the Fiera Milano.
All this functioned very well. Realise you are not in the middle of the city, with the shuttle you are at the Fiera in a short notice (about 10 minutes/15 minutes), you should take some extra time if you are travelling in busy traffic hours! At those moments it takes longer.
Be sure you make good appointments with your taxidriver, let the reception ask before what the start tarif is, our taxidriver wanted us to pay 13,60E before driving at all (that was reasonable and normal in Italy he said) and he made a lot of trouble. Luckily the reception took their responsability, but it was scary for us. Other drivers told us: during daytime starting tarif is 3,20 euro, between 9 o clock in the evening till 6 in the morning 6,20euro, That is very reasonable we think. Room was great, bright and clean. We will absolutely return to this hotel and advise our friends and business contacts to do so too.

  • Stayed: September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Thank loesje86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this reviewResponded 21 September 2011

Dear Guest,

thank you for your review!

We are glad to read that you appreciate your stay at The Hub Hotel and that you had the opportunity to test almost all our services.

The Taxi company received a complaint from us regarding the attitude of that driver, which is fortunately not in line with the standard of the Milan Taxi Drivers.

Looking forward to welcome you back at The Hub Hotel.

Best regards

Fabio Messina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2011

We have just returned from our first weekend away ever without kids!

We booked a weekend away in Milan for my hubbys 40th birthday to tie in with the Monza Grand prix. All aspects of the holiday were booked separately and we chose The Hub as it looked new and modern and whilst the location is out of central Milan the facilities and quality well outweighed the traditional alternative in a more central location with no facilities.
We arrived late evening (10.30pm) and received a warm welcome from reception and were extremely well pleased with our choice. Our rooms were spotlessly clean and we even received a complimentary bottle of champagne and a note wishing my husband a happy birthday.
The service is exceptional. The staff are very helpful, speak good english, they booked us taxi's, a restaurant and told us the best places to visit for our day sightseeing.
The hotel itself is located just off the motorway in an industrial/ business area which I wouldnt particularly wish to wander around in the evening, but this is not at all detimental to the hotel as they run a free shuttle service that drops you at the local train stop for the underground and which takes you straight into the heart of central Milan. The underground system is great for getting around but watch out which train you get on as different trains run on the same lines and we did fall foul to this once.

As far as the hotel we couldnt fault it. Sheets and towels changed daily, great breakfast (which is more than just the usual crossaints), would also recommend a meal at the restaurant in the hotel and the outdoor seating area is a must- we spent every evening ( even if we had been out) sitting outside until the early hours, although the hotel bar closes at midnight; we did on one occasion order a bottle of wine for when we got back which was waiting in our friends room and we were still able to drink this together outside.

We didnt get chance to use the spa/ swimming pool as there was just so much we crammed into our weekend but it looked nice.

All in all we had the most amazing weekend, Milan was just fabulous and so were our hosts at The Hub. Thank you very much- Would highly recommend to anyone.

  • Stayed: September 2011, travelled as a couple
    • Value
    • Location
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1  Thank Kathryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this reviewResponded 21 September 2011

Dear Kathryn,

thank you for your review!

I am proud to be part of this Team that is able to make a stay at The Hub Hotel a true Hotel Experience!

Our aim is to be able soon to make this for every single Guest!

Looking forward to welcome you back soon.

Best regards

The Hub Hotel Team
& Fabio Messina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2011

1. Boutique hotel with such pricing = excellant
2. Breakfast- wonderful with plenty of choices
3. location- around 7km far from the city center, we hv to drive sometimes to the city center
4. car parking - free...plenty of free parking
5. internet - free and high speed
6. room - modern design and with excellant condition
7. it provide bathtub and good water pressure

this boutique hotel is nice and out from the city center, we surely will come back, since it is quite far from city center which is good for sleeping and out from the crowd of city and negro in the milan city center.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank Small_BuG_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2011

I spent one night in the HUB hotel in Milano. The Hotel location is not very convenient for downtown but very good to be reached from the highway and seems very close to the exhibition. The riooms are design style but not outstanding, something looks new but already overused.... The SPA looks fine but I was not able to use it. I used a meeting room and it was very good woth nice multimedia support. I had only breakfast but dinner outside. The ratio price / quality was really very good, you can not expect more in Milano.

  • Stayed: July 2011, travelled on business
    • Value
    • Sleep Quality
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1  Thank ILGattab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this reviewResponded 6 September 2011

Dear Guest,

Thank you for your review!

We are pleased to read that you enjoy your stay at The Hub Hotel.

As per your comment we are exactly between the two fairs of Milano, that we connect with our free shuttle service. We hope that during your next stay you will have time in your agenda to relax in our Spa Emotions.

Looking forward to welcome you back at The Hub Hotel.

Best regards

Fabio Messina
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2011

My husband.had to catch our flight leaving out of Milan, so our only experience in Milan was the Hub. Fantastic. So modern and new. Great looking hotel with a pool and gym. Shuttle to train station was free and so was the in room Internet! Our five star in Venice didn't even have that! The room was great and the price couldn't be beat. The breakfast was also wonderful. This is a great hotel.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank vivedetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this reviewResponded 6 September 2011

Dear Guest,

Thank you for your review in particolar as it is coming from an expert traveller as you are!

You gave a complete overview of the services we can provide at The Hub Hotel and we are pleased that you enjoyed your stay with us.

Looking forward to welcome you back.

Best regards

Fabio Messina
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hub Hotel

Address: Via Polonia 10, 20157 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #150 of 426 Hotels in Milan
Price Range: £66 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hub Hotel 4*
Number of rooms: 162
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