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“Very far out for a city break”
Review of The Hub Hotel

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The Hub Hotel
Ranked #145 of 428 Hotels in Milan
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Very far out for a city break”
Reviewed 2 November 2012 via mobile

Not an ideal hotel location wise if you're there for city break or wanted to go out at night. Price is reasonable though and shuttle service makes up for it. Spa is very disappointing. Pool was freezing, spa never seemed to have any staff about keeping an eye on it. Food is restaurant was awful. Tried it twice and I'm not sure what it was that was served up to me as it was horrible both times. Was nearly 50e for one meal, dessert and two glasses of wine! Breakfast is superb though apart from unfriendly women serving breakfast who made you feel like a nuisance rather than welcome. The staff at reception were really friendly, had excellent English which helped and nothing was any trouble for them. Rooms were immaculate and well serviced. Great value though, just go into town for your dinner.

Stayed October 2012, travelled with family
Helpful?
Thank Southeastfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
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English first
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2012

The hotel was clean & comfortable and the room was lovely. Only negative was that the TV wasn't in English so spent the weekend trying to fathom what was going on! Lots of variety for breakfast, something for everyone. Eat as much as you can!! Location wasn't brilliant so the free shuttle service was well appreciated! The local pizzeria "Portovenere" was small and friendly and the staff were very helpful. The fact that the hotel was so nice made up for the weekend as the rest if Milan wasn't very impressive!

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Nikki584
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 October 2012

Very nice, well equipped hotel with everything new and state of the art. Bed was comfortable in a large room. Bathroom was very pretty with a nice towel warmer.
The hotel is a bit of a drive out of town, but they provide a shuttle to the metro station whenever you need it. The drivers are very nice and like to practice their english on their passengers.
Staff is nice at the front desk-all speak english and try to be as helpful as possible.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rnincarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 October 2012

The Hub hotel has a great service from check in to check out. The food and breakfast is also very good. We dident have much time to check out the spa facilitys. But the pool is nice, with a great view! Unfortunaly the water in the pool was ice cold. I hope you can heat it up a bit, because it is a great pool and nice to chill there afther a long day of shopping etc.

The rooms are trendy and moderne and the bathroom have a great standard!

Overall a very good hotel, but a little too far from the centre of milan. When that is said, the hotel was very helpful to shuttle us back and forth to the train station. We just called the reseption and minutes later we got picket up. !

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanneTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
1 review
Reviewed 27 September 2012

Flew from Dublin Airport into Bergamo, got bus from the airport to milan central station and it cost 20 euro in a taxi to the hotel.
The hotel is situated in between various industrial estates and the nearest restaurant on foot is a five minute walk but is next door to a waste management plant, didn't pop in to try the food there!
The area is run down and dreary.
The facilities in the hotel are good, WIFI is free, GYM,pool, Sauna and Steam room are all nice.
Found the staff to be disinterested and felt conned when I was asked to pay for breakfast on checkout. I had paid for breakfast to be included with the room but because we did not eat it at their buffet bar, we had to pay 80 euro. The breakfast that arrive at our room was cold and half cooked.

Seeing as there are no nearby restaurants, we decided to eat in the hotels restaurant.
They inflate the prices because they know there is no alternative unless you get a taxi.
The food was inedible. I ordered what was described as lamb ribs and got what tasted and looked like a batter burger that had been dipped in liquorice with a bone hanging out of it. It was literally the worst thing I had ever attempted to eat and cost 38 euro.
My girlfriend ordered black ravioli pasta stuffed with goats cheese which showed up at our table after I had finished my main course. It tasted like leather and for some reason had the same liquorishy taste as the lamb batter burger.
That meal cost us 80 euro with just two drinks and despite returning both main courses with all the food on the plate we had to pay the full bill.
Food was so bad it made us laugh but paying for it wasn't so much fun.

Shuttle bus service drops you to a train station which is only a ten minute walk away. You can get the train into the center in about 10 minutes.
The room was very nice and was cleaned everyday when we left.
Definitely would not go back to this hotel. Paid 500 euro for a three night stay and felt we were milked for what other money they could get out of us.
Their shuttle bus driver also told us that we would pay 50 euro at most for our taxi back to Bergamo aiirport, we trusted him and ended up having to pay 120 euro.

2/5

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ciaran D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this review, 1 October 2012
Dear Guest,

Thank you for your review!

We do apologise and we are sorry that The Hub Hotel and the services offered didn't meet your expectations.

Your comments will surely help us to improve our Service for the future.

Regarding prices in the hotel, our offer besides our main restaurant include a brasserie, where guests can choose between a variety of cold and hot dishes at a competitive price.

Looking forward to welcome you back at The Hub Hotel Milano.

Best regards

Fabio Messina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lagos
Level 1 Contributor
3 reviews
Reviewed 21 September 2012

My husband and I stayed at the hub for 6 nights in September. location not so great but with the shuttle service Milan central was about 30 mins away. Room was fantastic, with contemporary furnishing and aesthetics. Staff courteous. Will definitely stay there again.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajala1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this review, 1 October 2012
Dear Guest,

Thank you for your review!

We are pleased to read that you enjoyed your stay at The Hub Hotel in Milano. Your comments are very important for the entire Team!

Looking forward to welcome you back soon!

Best regards

Fabio Messina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 September 2012

My husband and I were in Milan for one night with our baby in August 2011, and this hotel was a secret gem! The rooms are new and comfy very clean, with a helpful staff. The breakfast was unusually great for Italy. The location was convenient to the highway but very quiet! We were able to get in and out of the center easily and within a few minutes. I recommend this hotel to people with cars who want to avoid noise and also get a good deal with a great breakfast.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D-Juniors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fabio_messina, Direttore generale at The Hub Hotel, responded to this review, 1 October 2012
Dear Guest,

Thank you for your review!

We are pleased to know that your experience at The Hub Hotel has been a positive one!

We look forward to welcome you back soon.

Best regards

Fabio Messina
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hub Hotel

Property: The Hub Hotel
Address: Via Polonia 10, 20157 Milan, Italy
Region: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #145 of 428 Hotels in Milan
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Hub Hotel 4*
Number of rooms: 162
Reservation Options:
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