The Hub Milan could be a fantastic hotel. The decor is nice and offers everything you want. Unfortunately, the hotel is in really bad condition. The hotel is only three years old and the whole furniture in our room had strong signs of usage. The painting is chipped everywhere, the floor has water damages and everywhere in the hotel are dirty areas like the computer in the business area.
Furthermore the staff needs some training. When we arrived the hotel had some problems with the computer system. After a short explanation the staff told us that it will take maximum 10 minutes to fix the system. Then they ignored us for 30 min. without offering us a drink. However, after we asked for a drink they served us a free coffee.
The served breakfast was ok but nothing special.
It's a shame that the hotel is in such a bed condition it could be a fantastic hotel.
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