I stayed at the Boscolo Exedra Hotel in Milan in January 2012 and the experience was overall very bad. The style of the hotel is very far from what I consider luxury and it has very poor taste in my opinion. The lobby is too bright and loud but not in a good "design" way, instead it looks cheap and unfinished. The reception desk is so high that from a distance it looks like the cash register of a bar, it's not comfortable or spacious and again looks cheap.
After checking in, while they were accompanying us to our room, we enquired about the internet connection and we shockingly found out that this hotel does not provide wi-fi connection in the rooms, only cable connection. Since we only had our ipads, this was useless. They told us that wi-fi connection would be available at the lobby or we could use the hotel computer. When we went down to the lobby, they told us that there was no internet connection available at all for the next 24 hours: unbelievable. If I had known this in advance, I would have changed hotel immediately. The rate of the room was quite high (350 euro), absolutely overpriced for the service and the decor of the hotel. The corridors to the rooms have very bright white lights and no carpet, so you can hear housekeeping staff pushing their noisy carts up and down at night and heels of people walking at every hour. The colours of the corridors and the doors are very bright and again look very cheap and tasteless. The room layout is not convenient since the tv is not centered. The plastic wall between the washroom and the toilet was badly cracked and this is supposed to be a new hotel. The shower is even too big and they could instead have used the space to put two sinks instead of one. Not what you expect from this kind of establishment. We have lived in Asia for the past eight years and we know very well that the Asian standard is generally higher than the european one, but this was bad even compared to Boscolo Exedra hotel in Rome, which was instead a very good experience.
We will never go back.
- Official Description (provided by the hotel):
- Enjoy the elegance of Milan, Italy with a stay at Boscolo Milano, Autograph Collection. Our five-star hotel is extraordinary in every way and a preferred choice among luxury hotels in Milan. We offer first-class accommodations in the city center, near the Duomo, La Scala and Castello Sforzesco. From our location in the vibrant fashion district, you can experience the fine shopping and dining in of our city and top destinations in Milan's city's business hub. Effortlessly stylish accommodations at our hotel are perfect whether you are traveling for work or pleasure. While in Milan, enjoy an intuitively designed guest room or suite with modern furnishings, a pillow-top bed and free Wi-Fi. Some accommodations provide stunning views of the city skyline. ... more less
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- Also Known As:
- Boscolo Milano Hotel Milan