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“Great hotel and excellent service at the front desk”
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #11 of 427 Hotels in Milan
Certificate of Excellence
Lawrenceville, New Jersey
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel and excellent service at the front desk”
Reviewed 6 May 2012

I loved this hotel. It has a chic and modern feel without overdoing it. Our junior suite room was perfect and the bathroom was spacious. They provide the most extensive selection of toiletry I have ever seen and everything was in elaborate plastic case which I thought was unnecessary. The breakfast was also very good and more than generous.

Most of all, the staff at the front desk could not have been nicer. They were all so cheerful and helpful. The location is very convenient and the metro is practically right outside the front door. I would not hesitate to stay here again for my next trip to Milan!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank hkim41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Springdale, Arkansas
Level 5 Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 5 May 2012

We were very happy with the maison milano. In a city know for expensive hotels, it is a true bargin! The location can not be beat, right on the corner of the doumo sqaure. The whole feel of the hotel is cool and modern and everything is very fresh and up to date. We had room 452 which has a private balcony which was great, We enjoyed sitting out on it in the morning and enjoying our coffee and watching the city come to life and then enjoying a bottle of wine as the excitement of night came to milan, great!! The staff was great and went out of there way to take car of your every need. We did skip the extra breakfast service, there are dozens of small cafe bars within a couple of blocks, so we went out and had breakfast at them, same as the locals! We were very satisfied and would definately recommend maison milano.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tdfayar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 4 Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 April 2012

After everything we had read about this hotel we arrived with high expectations and are happy to say they were exceeded! We loved everything about this small boutique hotel in the centre of Milan.
From our beautiful room (Junior Suite) to the great bathroom with separate tub and shower to the fabulous location, around the corner from the Duomo and all the shops!
The staff were friendly and helpful from the morning we arrived until the day we had to reluctantly depart this wonderful city.
Breakfast is "room service" and we were not disappointed. The food was good and it was relaxing to be able to sit back and enjoy in the ambiance of our lovely room, without rushing.
Within a short walk from restaurants and bars we had great nights out not far from our hotel.
We would not hesitate to stay here again or to recommend this hotel to others.

Room Tip: We stayed in a junior suite on a high floor...the best! Booked directly on the hotel website for bes...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RondaAnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney Australia
Level 4 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 April 2012

Almost hate to review this hotel, as may give away a great secret! From the time we got out of the taxi to the time we left by taxi, this hotel met and exceeded expectation. Our room wasn't ready, great apologies from the front desk, however we had arrived earlier than 2pm, so wasn't expecting the room to be ready - we were invited to sit and have a drink in the small waiting area, so enjoyed a prosecco whilst we waited - only 1/2 hour wait, and then were shown up to our superior suite, which was in the corner and it was such a wonderful surprise, a small sitting area, bedroom, hall and cupboard area, large sink and bath area and then a huge shower and toilet and bidet. Such a treat to have a stand alone shower in Italy. Everything worked! As there is no hotel restaurant, breakfast is delivered daily, and wow! what a breakfast it is, all fresh fruit, freshly squeezed juice, good coffee/cappucino's, nice little pastries, toast, eggs. The staff are all so pleasant and appear to all remember who you are and so welcoming. The location is fantastic, we were there for business, so being so close to the Metro was fantastic. If you were here with a group of people the only thing missing would be a bar area, but being so close to the Duomo, could always find a local bar.

Room Tip: We inspected one of our colleagues room, it was a superior room, and it was large enough, but if you...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherine504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 April 2012

We were greeted by Silvia upon arrival and found the hotel to be very warm and inviting. We were checked in within a couple of minutes, we asked several questions about the area and for recommendations, and were not made to feel any way at all. The room was really nice, having stayed at a lot of hotels in Europe, this was certainly one of the best. The bed was so comfortable. The bathroom was very spacious and extremely clean. The hotel is located right in the centre of Milan and footsteps away from the Duomo Cathedral and main shopping district. 10 out of 10 UNA Maison and the Customer Service there is second to none. Faultless.

Room Tip: We stayed in a superior room at the front of the hotel and found it perfect. NO road noise whatsoeve...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dale F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
Level 4 Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 April 2012

My husband and I stayed at this hotel for 2 nights in March 2012. It is close to all the major attractions. It is only 1/2 block away from the Duomo! The service provided by the staff was great. They helped us make reservations to a restaurant. Another great thing is that they upgraded us to a junior suite which was very nice. We ordered breakfast one morning and it offered a lot of extras. This hotel is well worth the expense. I highly recommend staying at this hotel when in Milan.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluesushi76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Maison Milano

Property: UNA Maison Milano
Address: Via Mazzini 4, 20123 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#10 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Una Maison Milano Hotel Milan

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