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“Boutique in a big City”
Review of UNA Maison Milano

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UNA Maison Milano
Ranked #11 of 427 Hotels in Milan
Certificate of Excellence
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Boutique in a big City”
Reviewed 21 April 2013

This modern boutique hotel is in an excellent position in the heart of Milan but its most endearing feature is its staff. Each member of staff goes out of their way to be helpful,friendly and warm. Just like meeting old friends. The UNA group are lucky to have such a brilliant team in Milan.The property is modern yet compact but the rooms are excellent.Whilst it deserves a 5 star rating for all these reasons, draw backs for those travellers who require a Spa or gym is that there isn't one or the other. The other draw back, and the reason I gave it 4 and not 5 is the fact that one is required to pay for internet when every Cafe in the city offers it free. In this day and age charging for wifi is like charging for the soap and shampoo. UNA group you are letting a great property with an outstanding Team down!

Room Tip: The suite on the top floor is more expensive but great. The Junior suite is not worth paying more th...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank goofball59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (120)
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London
Level 5 Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 April 2013

Una Maison Milano is a gem of a place to base yourself when in Milan if you are looking for a comfortable room in a great location, right by Duomo.

There is no restaurant, bar, gym, pool, etc. - just lovely rooms and amazing service in a prime location. From the welcome drink at check-in to the help in sorting out football tickets, the team at Una Maison could not have been more helpful. We were given a suite which was very spacious and comfortable - and remarkably quiet given the proximity to Duomo.

Highly recommended!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank Ryan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level 4 Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 April 2013

This small boutique hotel has an excellent location right near the cathedral square and has superb, excellent staff service. Deborah and her staff were great. The street is a little hard to find but if you have a GPS or a driver it should be no problem. There is no hotel signs that stick out, so you really have to look. If you have previously located the hotel on a map then there should be no problem. We had a reneal car and had to quickly unoad the luggage and then go turn the car in at the rental company location. We had great staff help for doing this, and they even provided us with refreshments at no charge while we waited for our rooms to be ready.

  • Stayed September 2012, travelled with friends
    • Value
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    • Service
Helpful?
1 Thank JimHanson02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 5 Contributor
79 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
Reviewed 4 April 2013

Me and my wife stayed at the Una maison milano as a last stop during my honeymoon. On check in we asked if they had a room we could upgrade to. they showed us the suite which we didnt think much of as it is more in a corner and its more long than roomy. so we just took the regular room which was great. The location of this hotel is great... it is on the corner which means it directly overlooks the duomo and its quare albiet over a small street.
I would like to commend Barbara for her ever smiling face ready to help out with any request. Carlo and Francesco for thier immense help during my trip. Its like ive made friends for life in those 4 days at the hotel.. very warm and helpful.
Since it was my honeymoon so other hotels gave us sparkling wine (prosecco) during our stay but una maison actually gave us a huge fruit platter which was a big wow considering this is europe and fruits actually cost an arm and a leg
it is very good if you are in milan to shop as you can just pop back in to drop your shopping bags at any given time.
the lift is a little slow to come sometimes so i would just take the stairs sometimes
i would stay here again and again.. you should too

  • Stayed November 2012, travelled as a couple
    • Value
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Helpful?
6 Thank ineedsoftbeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Petersburg, Russia
Level 5 Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 3 April 2013

It is a small, beautiful and comfortable hotel in the heart of Milan. This hotel was perfect for me. There was no breackfast area, but they bring it in the room and it was very good. I recommend you it. We lived in the room 555, I liked it very much, big, clean and had more than I wanted. I'll stay there if I decide to visit Milan.

  • Stayed March 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank tomic55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 March 2013

This hotel is central and ideally placed for visiting the key tourist destinations of Milan, such as the Duomo, art galleries, Sforza Castle and shopping centres. The rooms at the hotel are large, comfortable and sound-proofed. The breakfast was tasty and good value too. Our stay was greatly enhanced by the attentiveness of the staff, they could not have been more friendly & helpful. Notable among the many items of support they provided was the assistance in booking a table at a famous Jazz Club. Their hard work, accurate advice and eagerness to help made our five day city break in Milan a memory to treasure.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MrandMrsB186361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
90 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 14 March 2013

I've stayed in both the Milano and Roma UNA hotels and much prefer the former which has a more intimate boutique feel. My group enjoyed a warm welcome on arrival including snacks and coffees. I booked 3 rooms for them but since I was the only one travelling as a couple, we enjoyed an upgrade to a funky looking and spacious suite. Bathroom which had a nice bath and shower were great. The location next to Piazza del Duomo can't be beat. Not cheap but one of the best reasonably priced options in Milano. The internet prices looked quite expensive so I didn't purchase any.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kahkityoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una_Hotels_Direttore, Direttore at UNA Maison Milano, responded to this review, 30 April 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about UNA Maison Milano

Property: UNA Maison Milano
Address: Via Mazzini 4, 20123 Milan, Italy
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Milan
#7 Family Hotel in Milan
#10 Luxury Hotel in Milan
#19 Business Hotel in Milan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — UNA Maison Milano 4*
Number of rooms: 27
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Also Known As:
Una Maison Milano Hotel Milan

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